welcometotheloveclub.com Reviews 23

TrustScore 3.5 out of 5

3.7

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3.7

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

fraudent company

fraudent company. they do not allow you to make a return. i have emailed multiple times and they do not respond.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

The fabrics feel amazing and the pieces look even better in real life.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely in love!

Everything fits perfectly and feels incredibly well made.
Beautiful designs, high-quality materials, and an overall wonderful shopping experience.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

It's a scam

I requested a refund on December 8 and still haven’t received any response. I’ve already sent two follow-up emails with no reply whatsoever. Unfortunately, this feels like a scam.

December 31, 2025
Unprompted review
welcometotheloveclub.com logo

Reply from welcometotheloveclub.com

We take allegations of this nature very seriously.
We have reviewed our records and we do not have any unresolved or pending refunds.If you believe there is an outstanding issue, please contact our support team directly by email so it can be reviewed.

Rated 5 out of 5 stars

Excellent!

Excellent costumer service. Their costumer service is really flexible and kind.
The clothes fited me even better than I was expecting. The kimsets are sooooooooo amazing! 🕺💗🔥
I'm looking forward to use it on the next sunset I'm going.

August 6, 2025
Unprompted review
welcometotheloveclub.com logo

Reply from welcometotheloveclub.com

hank you! We’re so glad you love your WLC piece — it means a lot to us

Rated 5 out of 5 stars

Everything is perfectly fine!

I ordered 2 Kimset-Sets and the jacket with the mirrors.
All looks exactly as seen on the pictures on Instagram and in the webshop. I am a size 10 and all three items fit perfect.
I am super happy with the quality. The delivery was a bit slow, but it was always able to track the parcel. The whole process was perfectly fine for me.

June 12, 2025
Unprompted review
welcometotheloveclub.com logo

Reply from welcometotheloveclub.com

hank you! We’re so glad you love your WLC piece — it means a lot to us

Rated 1 out of 5 stars

Firstly no tag was on the clothing

Firstly no tag was on the clothing !
Pretty sure this company is a scam . The material is so cheap
And tacky . Trying to get a refund as it one size , the pictures look really oversized and baggy. Im a size 12 and its not baggy at all . Don't waste your money !!! Its an actual joke ! Noone even replies via email .
I would give it zero stars 😡

May 22, 2025
Unprompted review
welcometotheloveclub.com logo

Reply from welcometotheloveclub.com

We take this feedback seriously.
Our company is a legitimate business and provides customer support through the contact details listed on our website. If you have an outstanding issue, please contact our support team by email so it can be reviewed.

Rated 1 out of 5 stars

Awful company - possible scam

Don't be fooled by their slick social media. This is one of the worst online shopping experiences I've ever had. I paid ~130 euro for a pair of jeans and 4-5 day shipping - however, 2 weeks passed with no order and no communication from the company.

I had to chase them to be told they had an "unforeseen issue" and would ship my order that week with "express shipping" - however, a further week later and I still had not received my order and had to chase them up again, only to be told that my order was then "shipping tomorrow".

I have had to go through my credit card company for a refund as I have no confidence whatsoever in this awful company.

I wish I had never bothered with them and would advise anyone not to waste their time, money or energy on this awful place - worst customer service you can imagine.

I'd be amazed if the whole thing wasn't a scam.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

There is nothing actually wrong with the top I bought, although it is expensive it doesnt fit me well at all.
The website and instagram page look legit, although strange you cannot comment on their posts and they dont seem to check their direct messages! I sent them an email on Monday 23rd Sept and still havent had a response. I followed up yesterday, still nothing. Conveniently there was no paperwork with the item delivered on how to return and their returns section on their website is very vague. I am not hopeful I will get my money back and wish I read the other review on Trust Pilot on this company.

September 23, 2024
Unprompted review
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