A very good experience ordering dog cleaning solution from Weldricks. I will definitely order from them again. Having an 8 year old Labrador who has problems with her Ears, it has cost Thousands in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
HI Weldrick Ltd is a family-owned company registered in England and based in Doncaster, Yorkshire- we have had an internet presence since 1998. We fully pay UK taxes and we do not divulge your personal data to any third parties. We have a pharmacy tradition dating back to the 1930s when our late founders' grandmother opened her first pharmacy in Doncaster Town Centre. Remaining true to his vision our business remains 100% family-owned. With a commitment to community healthcare and staff training we have steadily grown to 59 pharmacies in the South Yorkshire area. We employ over 600 formally trained staff among who are more than 80 pharmacists, including 9 clinical pharmacists. While our aim is not to make any mistakes we recognise they will happen occasionally and if they do we commit to communicating with our customers, do our best to put the problem right, identify the cause of the error and learn from it.
Contact info
Leedale House, Railway Court, DN4 5FB, Doncaster, United Kingdom
- 0808 164 3211
- customerservices@weldricks.co.uk
- weldricks.co.uk
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect…
Easy to find the right product on website, fast delivery, well packed, no problems.
Weldricks is v quick with delivery and…
Weldricks is v quick with delivery and their prices are excellent
Good for Veterinary Prescriptions
I’ve been getting my dog's tablets from the pharmacy for a few months now. The prices are usually the lowest I can find for the tablets I need. I’ve never had any problems with the orders or the veterinary prescriptions.
Good communication and service
Good communication and service. Prompt delivery.
I went into a local Weldrecks to…
I went into a local Weldrecks to dispose of a ‘sharps container’ issued by Weldrecks to a person who is now in a nursing home in London near relatives. I was informed that Weldrecks would not dispose of the items because they had no means of disposal. This was not true because they provide vaccinations at the branch and must dispose of sharps. This container was not mine and I was trying to dispose of it safely because it had been accidentally left at my home after a visit and the individual is now in a nursing home.A Weldrecks label was on the container. Surely Weldrecks have some responsibility to ensure drugs are disposed of safely.

Reply from Weldricks Pharmacy
Reasonable prices super fast delivery…
Reasonable prices super fast delivery no hassle 👌
Poor service
Received an order delivered message but I did not receive my order. Have emailed customer services twice with no response. Avoid.

Reply from Weldricks Pharmacy
Easy to find what I need
Easy to find what I need on the website. Since the NHS disallowed this essential med as a prescription, Weldricks have been a life saver.
Fantastic company
Fantastic company. Always on hand for any queries and quick to explain things.
Great service and medication sent out promptly
Lovely people
Lovely people, been using them for a few years, never had any problems, my daughter has now started using them, very friendly helpful and polite
No one answers the telephone number provided
Trying to place an order, and have a simple question I need to ask before I order. A telephone number is shown on the website, making it seem they are reachable, but no one ever answers it, instead I am told to fill in a webform, which I have done. Now, instead of a simple question/answer, and me placing an order, I am sitting here waiting wondering if and when I will hear back from someone. Please don't show a telephone number if you are not intending to answer it (and please don't say we are very busy at this time - that's a stock answer that everyone says these days - at the very least have a queuing system so I can get in a queue and eventually get answered). Its not a great online experience.
UPDATE FOLLOWING YOUR RESPONSE: Firstly thank you for acknowledging my complaint and recognising the problem. Customer service is a key aspect in shopping experience, so your reply means a lot to me, and I do support family businesses and the potential challenges you may face. I also did eventually receive my order and everything turned out ok. On that basis I have changed my rating to 3 stars but would appreciate you looking into my feedback and putting a better solution in place for customers trying to phone during your busy periods so they can eventually speak to someone if they have a problem or query.

Reply from Weldricks Pharmacy
Helpful pharmacy.
Helpful pharmacy. Always answer any questions I have. Fast dispatch & delivery with great prices
One happy customer......
Website is easy to find what you're looking for and place order. Arrived at allocated shop within couple of days. Well packaged. Great service. Happy customer, will definitely use them again.
Leave plenty of time for processing
As a first time customer I had underestimated how long it would take to check and approve a prescription -especially with a weekend in between. I rang them as I feared I would run out of medication for my cat. The customer service were very helpful and because I was so worried they moved my delivery to 24 hour for no extra charge. It arrived this morning. Big thanks to them for putting my mind at rest. Lesson learned - online shopping for meds is different from ordering clothes or food. All orders need to be checked thoroughly. I will bear that in mind next time. Great price and even better service.
PERFECTION
Weldricks ALWAYS….fulfill their orders on time as specified in full. I would never buy from any other pharmacy
Veterinary prescription
I needed a pharmacy who could dispense against a veterinary prescription. My regular vet pharmacy wanted £ hundreds for a 6 month supply of a specific medication, then I stumbled on Weldricks who supplied the same drug for under £17. Their prices are great and the customer service is excellent. Highly recommended.
Great service price and quick delivery
Great service price and quick delivery
5 Star Review !
I’m so pleased to have found Weldrick’s Pharmacy online.
I’ve ordered several vet prescription items recently, one item being a controlled drug and the process each time has been easy from start to finish.
The staff are helpful on the phone, their website is easy to use and the prices of drugs are very competitive.
What’s not to like ? 😀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







