Welfordstores Reviews 126

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently receiving poor-quality items that were often damaged or incorrectly packaged. Customers also reported significant issues with their orders, including items not arriving, long delays, and a complete lack of shipping updates or tracking information. Reviewers consistently struggled to obtain refunds, with many requests being ignored or only partially processed. Communication with the company was a major point of frustration, as emails went unanswered and phone calls often led to voicemails or unhelpful responses. Additionally, the delivery service was widely criticized for being unreliable, with issues reported regarding parcel dispatch and tracking.

What people talk about most

Product

Customers had negative experiences with product quality and authenticity. Many reviewers reported receiving... See more

Order

People report negative experiences with order fulfillment. Many customers express significant... See more

Refund

Consumers find the refund process to be highly problematic and frustrating. Many reviewers report significant... See more

Customer communications

Users describe negative interactions with contact, frequently reporting that the company is uncontactable.... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report that their... See more

Based on these reviews

Rated 1 out of 5 stars

SCAMMERS!!!! AVOID!!! Do not buy Labubus from this website. They are FAKE!!! and look disgusting. I have originals too and these make one speechless in comparison - what creativity in shoddiness...!... See more

Company replied

Rated 1 out of 5 stars

Totally scammers, told them to cancel my order before the parcel been dispatched, but still claim they will send it out, which I never received it! Don't buy anything form this website!!! Update:... See more

Rated 1 out of 5 stars

Avoid like the Plague !!! Placed an order, then checked their reviews (not smart i know) Use Credit Card or PayPal so you're covered. Luckily I got my money back via Paypal. Credit Card -... See more

Rated 1 out of 5 stars

I bought two Labubu figures for nearly £35 each (total £70 plus shipping). The products arrived late, were poorly packaged, and worst of all — the Labubu figures were fake. I immediately emailed... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

126 reviews

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Replied to 14% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

It's just a scam!!!!

It's just a scam!!!!! They get the money but customers never get their order, and they certainly don't pay you back, a good advise!!!! Don't order with them!!!! Avoid them like the worst decise you can imagine!!!!! 🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡😡

October 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - paid 2 months ago for a Stanley cup, have chased, told there is a delay with shipping, and now their email address is not working and website has vanished.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID !!!

AVOID !!!! Ordered a Stanley in June and never received, nobody answers the emails or phones either so now I’m just £35 down.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

0 STARS!!

0 STARS!!!
SCAM WEBSITE. DO NOT ORDER FROM THESE SCAMMERS.
I bought what was described as a 'Stanley' tumbler. It arrived with Stitch all over it, simply not how it was described nor what I wanted!

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

**SCAM**

Do not send any money to this site, it is a complete scam, they are not based in UK. Passed my information on to Bank to deal with.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

I would do zero if I could.

I would do zero if I could.
They've stolen my money, they were rude when I finally got hold of them. £40 for a Stanley that hasn't arrived. Now I can't access the website and the telephone number never gets answered.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Absolutely awful company. Stanley ordered not received. I sent 3 emails no response. requested a refund now the email addresses do not even work. Paid a full price for a Stanley, Please do not make my mistake.

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scammers beware!

Absolute scammers beware!

Ordered Stanley cup which I did receive unlike many!

It is fake for sure, I have several Stanley’s to compare.

If I had wanted fake I would have paid fake prices.

No response from them also looks like they have disappeared surprise that!

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Scam do not buy from here

Scam do not buy from here. This website should be taken down. I spent 210£ and I didn’t receive my items and I didn’t get a refund. I’m having a dispute with the bank to get my money back.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Avoid at all costs. I ordered a thermal mug a month ago that cost £39.99. Nothing has arrived and seller uncontactable. How can this seller be permitted to continue trading given all of the reports of scam practice visible here, and presumably elsewhere?

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Total rip off

Originally ordered a set of 6 Labubu toys and paid almost £140. (They were for gifts)
After 2 weeks I received one Labubu.
I contacted the store, they were very helpful and apologetic but I asked for a refund. They said they had sent the rest so a refund wasn't possible but I could return them once they arrived.
They still haven't arrived (24/7/25) and I have emailed them 4 times with no response.
I guess now i have lost my money.
Do not order anything from this company.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company

Complete scam, items not received and no response to emails. Contacted credit card company who have been helpful and are processing charge back, would recommend anyone else to do this if you are in the same position

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM. Made a purchase of £139.04 from this…

Made a purchase of £139.04 from this store on the 5th of July, till date, item has not been sent out, I have sent several emails but came back as (Delivery has failed) chatted with them through their website, that also came back failed 👇🏼 below is the response I received.

Delivery has failed to these recipients or groups:

Your message wasn't delivered because the recipient's email provider rejected it.

The following organization rejected your message: asp-relay-pe.jellyfish.systems.

It’s a shame because my daughters were really looking forward to there labubu.

Avoid this store at all cost. TOTAL SCAM.

July 5, 2025
Unprompted review

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