Wellesley Reviews 1,011

Almost at the end of a five year investment and I have no complaints. Great service in all areas and extremely helpful staff. Thank you.

The person who dealt with my request went above and beyond,exceptionally patient and helpful in sorting out my request to redeem my funds in february.employee of the month in my opinion.

Everyone was very patient with me and helpful.

All their call centre staff are patient very helpful and polite especially when at my age I am not as proficient online as younger staff They explain things very patiently and well

I only phoned Wellesley as I forgot my password and the receptionist was very polite and helpful.

I have been dealing with Wellesey for some time now and the moneys due were always paid on time ... the phones were answered promptly and they were always pleasant and helpful.

Excellent service from a young lady with a lovely manner . First class advice and our problem solved.

Excellent P2P product and easy to use website

Excellent service as always from Wellesley staff. I have to say that in my experience, most of the customer service staff have been very charming young women. My modest investments
have made a very good return, I would have no hesitation in recommending Wellesley to all my friends, and indeed have already done this on many occasions,!
I will continue to invest with Wellesley.
Suzanne robinson .

Really patient as I find this dealing with the website very difficult.

A trusted source of investment, even for the smaller investor, like myself, where one can feel relatively assured that the investment is safe.

After 5 positive years with Wellesley that prompted me to give a great review in mid-2020 it was a terrible shock to discover the reality via the CVA in September 2020. No warning, a cynical bolt out of the blue. Assuming payouts in line with the CVA I stand to lose around £24,000. The pandemic was blamed (even though other companies have battled through it), the FCA was blamed. But a well run operation would not have folded like this. Something does not sit right. I remain invested with several other P2P-type organisations because rock bottom interest rates offer no alternative but I am always wary after the Wellesley experience. I don’t know whether I can at least offset losses here against tax because the servicing team has declined to give any guidance whatsoever.

Excellent company, very competent. Helpful and friendly to deal with. I would thoroughly recommend them.

The Wellesley support team was very helpful. I did not have to wait long for my queries to be answered. In particular, Jade was very patient and knowledgeable.

A very helpful lady answered my query. She was very patient and all was sorted out very well.

I had trouble logging into my account so I called and the Lady I spoke to was very helpful and the problem was resolved

Most excellent help from Yas, who I cannot commend highly enough.