Wellinsea Reviews 24

I ordered shoes, size 11.5 Color Grey. They sent me a size 10, color Brown! I asked for a refund, they gave me a 40% discount coupon. I re-orderd shoe size 11.5 color grey, and sent emails complaining, asking to them to fix the problem. They sent a size 10 again! and wrong color again! I just don't understand. why go through the bother to send me the wrong size and color twice? i cant ware a smaller shoe.
This is the worst customer service!

If I could give zero stars, I would. After waiting an eternity, my package finally showed on their tracking as out for delivery. It was never delivered. After emailing to inquire, miraculously the tracking updated to “delivered” but no package ever arrived. 10 days after it was supposedly delivered I contacted them again to say it has never arrived. They refused to issue a refund or to contact the delivery carrier they contract, instead insisting that I track down their logistics provider and file a claim. I have instead started a charge back claim with my credit card company. What a pain, but judging from the other reviews here I might not be any happier even had it arrived. Beware!

They sent me the wrong shoes now they're telling me the ones I wanted aren't in stock and they'll give me 20% off these garbage ones they sent. Never buy here. It's a scam

Worst service ever not telephone to reach them. Do not respond to emails. Do not respond to chat room. They state that they dropped off my package sent to this day. I’m still sitting here waiting on a package that supposedly was delivered so please stay away from this website for sure, they rip you off.

After waiting 4weeks with no tracking… I received a 3xl shirt( Chinese 3xl)… I’m 6’3 & 270lbs and this pos fits like a large… smdh !! Do yourself a favor and avoid this POS company !

Deceptive company. Avoid using. Sent wrong items and wrong size and wanted to charge to return goods and only give 30% back. Also didnt have the stock I ordered. However still advertising as available.
Also claims to be from American however they are Chinese based.

Ordered two shirts that came in different sizes and were nothing close to the original design and stated quality. They have refused to honour the original order and have offered me a 25% discount off my next purchase. The idea that I would re-order anything from this company is optimistic on their part. Although the WEB site looks ok and the photos of some shirts appear attractive, it looks like they are a total scam outfit getting rid of surplus junk stock as the items that arrived have no resemblance to what I ordered and I would be embarrassed to hand them into a charity shop.

bought a jacket for $50 wanted L they sent 4XL. said it was too expensive to send back so I could keep the jacket. ..told them it was useless to me as it looked like a tent. offered me $15 .. refused their offer. they came back and said we'll send you the size you want if you pay postage. saids ok. then said all other sizes sold out. I said send me one of the shirts instead, they said they don't swap products. just went round in circles ..really poor customer service

SEVERELY POOR CUSTOMER SERVICE. If you see this review before making a purchase consider yourself lucky. This is a "POS" company. They promote false product. China sizes/ not American. If you have a discrepancy with your order THEY ONLY REFUND a small percentage and not the full amount and think their doing you a favor by allowing you to keep the crap they sold you. BUYER BEWARE!!!!! DO NOT PURCHASE ANYTHING!!!! Scum of the earth business practices!!!!!!!!

Horrible customer service.....you neglected to say that you use CHINESE SIZES......I ordered a 3X (I usually get a 2X)....and when it FINALLY arrived....weeks later than told.....it was too damn small.....no way to return or exchange but I will make DAMN sure I warn everyone I see how AWFUL your company is

Failure to Track my order, Failure to Email me updates on my order overall VERY POOR CUSTOMER SERVICE. I will NEVER do BUSINESS with this COMPANY. SEND ME MY merchandise I ORDERED # 12906.

Will not purchase any thing from anyone who advertises from the Facebook platform. No protection or support at all. Be warned hazard 😮😞😮😮

Ordered a size XL pants and received a size 31 XS pants and the company refuses, in many emails to refund me 100% because of their mistake, and insists “ it’s too expensive to nail back the pants to China” even though I received the pants from a USA shipping address. BUYER BEWARE….SCAM!!

Order some boxer shorts from this site. After 3 weeks was advised packaged had been delivered but nothing was received. Asked for assistance from them to find out where the package was but the response was I need to sort the issue out myself. Beware I would not purchase anything from this site

Wellinsea shipped me a similar item (pair of pants) but was not what I ordered. I'm not going to bother with a return request because of the rare chance of this getting any better for me after I pay return shipping. I've seen the reviews now (a little late for me) and it's a loosing battle. My advice is to not do ANY business with this company. Anyone who gives you any product thinking it will be acceptable in place of what you actually ordered is definitely someone you want to stay away from. Buyer BEWARE!

I ordered 2 products. One was close to the image on the site (just beware, they photoshop it to look better).

However, the other item was not what I ordered and arrived damaged (significantly - could not wear it). Even this was okay because I know mistakes happen. But even though it was their fault, they offered me a 20% refund (and keep the item) or a 40% coupon for a new product!
After a little back and forth, they would only offer a 50% refund for a mistake that was all theirs. Luckily, I ordered through PayPal because I hadn't dealt with them before. I'm sure I'll get the refund through them.

Since the 27 of November till i can’t get my order and nobody is saying anything to me..😡😡
If you think you can’t do a business close that shit down 😡😡

I ordered size 12.5 boots and received the wrong size. They sent me a size 11. I sent them an email stated they sent me the wrong size they responded saying that the boot I ordered was a popular item and were sold out of my size and they will give me a $20 refund. Not my full amount. And that I can’t return or exchange. They will keep your money even if they send you the wrong item.

SCAM

F ....king scam !! RIP OFF!!!!

Totally a scam company avoid at all costs same as the other reviews on here sent wrong size without consulting me said they had sold out of other sides offers a % discount won’t send a return label as they say it will cost them too much I settled for the 40% discount in the end as they just won’t accept returns not an American company Chinese scammers quality of the item is poor probably costs them about $2