DEFECTIVE PRODUCT
The massage tool I received does not work. I tried via chat to start a return no one engaged in a respond.
January 26, 2026
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Company details
Written by the company
Established in 1989, Wellness USA is recognized as a pioneer in Wellness, Natural Health and Fitness. Wellness USA is renown as the inventor and patent-holder of multi-energy Wellness PODS, the world’s first Chromolight Infrared Gym and luxury 12-Energy Infrared Saunas. We created the Hyperthermic-Conditioning Method that features Active and Passive whole body hyperthermic training, and HyperRecovvry™ Protocol, to accelerate recovery using advanced Wellness PODS, Infrared Gyms, Multi-Energy Saunas & Wellness Mats. Our hyperthermic recovery systems optimize wellness, amplify fitness workouts, assist weight management, increase endurance and reduce stress in relaxing comfort. The mission of Wellness USA is to deliver wellness technologies that improve the health, wellness and quality of everyone’s life.
Contact info
9220 James Avenue S, 55431, Minneapolis, United States
- 9528888282
- akhetan@sybaritic.com
- wellness-usa.com
3.6
Average
10 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome customer service!
Awesome customer service!! Very knowledgeable staff. Excellent products and vast product selection. Have been doing business with them for over a year and will definitely continue. Highly recommend!
November 24, 2025
Good Customer Service
Any time you speak with someone on the phone they will always give you the help you need. They will be patient and help troubleshoot any issues you have. Very nice people. Online ordering was easy also.
July 9, 2025
Reply from Wellness-USA
Thank you for sharing your feedback with us. We truly appreciate your business.
Couldn’t get a hold of anyone
Couldn’t get a hold of anyone . Customer service is horrible
November 22, 2024
Brook is spot on n very good at what…
Brook is spot on n very good at what she does! The whole team has been great
March 11, 2025
I ordered 4 of each oil and got 2 of…
I ordered 4 of each oil and got 2 of each for pod
November 22, 2024
My order took 12 days to get shipped
My order took 12 days to get shipped
Then 4 more days to receive
November 13, 2024
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