Wellworking Reviews 2,847

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many highlight the efficient and reliable delivery service, often noting the helpfulness and professionalism of the delivery staff. People are particularly satisfied with the ease of ordering and the overall positive interaction with the company. However, some customers experienced issues with delivery, such as items being left outside or incorrect products being sent. A few people also reported receiving faulty items or products that did not meet their expectations, despite the company's efforts to resolve these issues.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with the quality,... See more

Service

Consumers find service to be positive, highlighting excellent communication from start to finish, especially... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price. Customers are delighted with the competitive and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more

Company replied

Rated 5 out of 5 stars

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more

Company replied

Rated 5 out of 5 stars

Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more

Company replied

Rated 5 out of 5 stars

Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store
  4. Office Equipment Supplier
  5. Office Supply Store
  6. Office Supply Wholesaler

Written by the company

Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.

Outstanding Customer Service

Helping You Work Well

We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I had long wanted a Vitra Ball Clock…

I had long wanted a Vitra Ball Clock and found one here at the lowest price available online and delivered quickly; normally they are imported from overseas and take weeks to arrive. Very (very) happy with my purchase.

October 6, 2025
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Reply from Wellworking

We are really pleased you found us competitively priced and that you were able to get your clock quickly from Wellworking. Thanks for the lovely review and the five star rating. We're glad you're very happy!

Rated 5 out of 5 stars

Great experience

Fast delivery. Great product including a generous guarantee.

October 2, 2025
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Reply from Wellworking

Thank you for writing a review about your positive experience ordering from Wellworking. We really appreciate the five star rating also.

Rated 5 out of 5 stars

A pleasure to deal with throughout

A pleasure to deal with throughout. Prompt delivery, excellent email communication before, really helpful delivery man who took the time to unpack and explain the chair and put it in position.

October 10, 2025
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Reply from Wellworking

We were really glad to be able to help you with your order. Thank you for the kind words about the Welworking service and for rating us five stars.

Rated 5 out of 5 stars

Fast to dispatch and no issues

Fast to dispatch and no issues with delivery.

October 8, 2025
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Reply from Wellworking

We're pleased to hear everything went smoothly with your Wellworking order. Thank you for writing a review and for rating us five stars.

Rated 5 out of 5 stars

price was very competitive and the…

price was very competitive and the delivery guy had already unpacked the chair before we had even managed to get to the front door. He was fantastically knowledgeable about the chair , had a great sense of humor and we would gladly order more items.

October 7, 2025
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Reply from Wellworking

We're really pleased you found Wellworking competitively priced and that you would order from us again. Thank you for taking the time to write such a positive review and rate us five stars.

Rated 5 out of 5 stars

Order received within 2 days of…

Order received within 2 days of ordering. Excellent service & support on installation.

October 2, 2025
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Reply from Wellworking

That's great to hear! Thank you for taking the time to review Wellworking and for rating us five stars.

Rated 5 out of 5 stars

Wonderful seamless process

Wonderful seamless process, very good customer service, and great communication.
Fats reliable shipping and friendly courier.
Totally in love with my new chair.
I am convinced there is no better (and I have had several!)
Thank you so much for this product and your great service

October 2, 2025
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Reply from Wellworking

You are very welcome! Thank you for taking the time to write a review and for rating Wellworking five stars. We're really pleased you had a great experience ordering from us and that your new chair is working well for you.

Rated 5 out of 5 stars

Incredible service and awesome delivery !

Incredible service!
The Wellworking team is the best Herman Miller retailer in the UK and a great local business. Their service is excellent, and because they use their own carrier, delivery has always been reliable.

They took the time to explain the differences between each chair, which really helped me choose. I initially bought a chair that was too big, but they even let me swap it instead of returning and repurchasing — something few retailers would do.

September 10, 2025
Unprompted review
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Reply from Wellworking

We're pleased to hear you had such a positive experience ordering from Wellworking and really appreciate you taking the time to write a review. Thanks for rating us five stars.

Rated 5 out of 5 stars

Fabulous Company

We ordered 70 chairs for our new company from Wellworking. I found them incredibly easy and flexible to deal with - and we got a great price. I'd absolutely use them again and wouldn't hesitate to recommend them.

August 28, 2025
Unprompted review
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Reply from Wellworking

Thank you very much for the recommendation and for taking the time to write a review. We're really pleased that everything went smoothly and that you got a competitive price. Thank you for the five star rating.

Rated 5 out of 5 stars

Re-Lived Chair in Excellent Condition and Delivered Quickly

I ordered a used/refurbished RH Logic 400 from them, and everything about the experience has been great.

The listing for the chair had pictures of the exact unit I bought, inlcuding zoomed-in pictures of scuff marks on the base for transparency. The chair looks exactly like the pictures with no additional wear & tear found.

The delivery was fast, within 1.5 days of ordering. (Ordered in the evening on day 1, they set a 1-hour delivery slot on day 2, and delivered on the morning of day 3).

Their returns policy is generous and they provide a 2-year warranty on their refurbished products.

Even their customer service is great - I emailed to ask about how the chair was refurbished, and they responded quickly with information about their refurbishment process and told me the origins of the chair on the listing.

Highly recommend.

July 30, 2025
Unprompted review
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Reply from Wellworking

Thank you so much for the recommendation and for your very kind words about our Re-Lived service. We are pleased we exceeded your expectations. Thank you for rating us five stars.

Rated 5 out of 5 stars

Awesome chair, outstanding purchase experience

I have had my Herman Miller Sayl delivered today. The chair is fantastic and everything I hoped for but the service blew me away.
Wellworking emailed offering a delivery slot (no more than 2 days). I asked for a day later and they had no issue with it and arranged quickly. I then got a timeslot and was asked if it was convenient before confirming.
I expected it to be dropped off but Phil delivered, removed and disposed of packaging and spent 20 minutes talking me through the chair and getting me set up.
I would never have expected that but it was such a good experience and made a special and important purchase feel really valued.
Massive thanks to Paul Simons, David O’Brien and Phil from Wellworking.

April 29, 2025
Unprompted review
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Reply from Wellworking

We were really happy to help you and are glad to hear you had a great experience ordering from Wellworking. Thank you for taking the time to leave a review and for rating us five stars.

Rated 5 out of 5 stars

Excellent service and support

I recently bought the Herman Miller Aeron in Mineral with the aluminum base, and I’m really pleased with both the product and the service. I had previously ordered the black version, but it came with a different base material than I expected. Laura was incredibly helpful — she double-checked everything for me and reassured me that returning the chair wouldn’t be a problem if I wasn’t fully satisfied.

The delivery was on time, and the delivery team was great — friendly and professional. I genuinely wish more companies treated their customers with this level of care.

Thanks very much!

April 2, 2025
Unprompted review
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Reply from Wellworking

You're welcome, we were glad to be able to help you get the right chair for you. Thank you for the kind words and five star rating.

Rated 5 out of 5 stars

Ordered my Herman Miller in the…

Ordered my Herman Miller in the morning, arrived in a specific Wellworking delivery van the next day fully assembled. Great service and communication. Would recommend.

April 10, 2025
Unprompted review
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Reply from Wellworking

Thank you very much for the recommendation for Wellworking. We are glad everything went smoothly with your order. We really appreciate the kind words and five star rating.

Rated 5 out of 5 stars

First Class Service

Visited the London Showroom to choose an office chair.
Philip Connolly's advice in selecting was immensely helpful.
Herman Miller Verus delivered within three days.

March 6, 2025
Unprompted review
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Reply from Wellworking

We were really pleased to be able to help you pick the best chair. Thanks for taking the time to review Wellworking and rate us five stars.

Rated 5 out of 5 stars

Excellent service and customer support.

Excellent service and customer support.

October 24, 2024
Unprompted review
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Reply from Wellworking

That's great to hear! Thank you for taking the time to review the Wellworking service and for rating us five stars.

Rated 5 out of 5 stars

Well Working, Well Brilliant

Phil Connelly from Well Working delivered my Herman Miller Mira 2 office chair today and I can honestly say I experienced the best customer service I've ever received.

Not only are their prices excellent, they delivered super fast, had excellent communications and Phil spent 20-30 minutes with me going over the features of the chair and how to get the most out of its setup.

Sitting here in my new office chair, I truly cannot think of how the service I received could be surpassed.

Thanks Well Working, I shall be a returning customer.

Buy with confidence from Wellworking.com

July 19, 2024
Unprompted review
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Reply from Wellworking

Thank you very much for your really positive comments about the Wellworking service. We will pass on your compliments to Phil and are also pleased you found us competitively priced. We really appreciate the five star rating.

Rated 5 out of 5 stars

Amazing company and customer aervice

I don’t usually write reviews but had to write one for this company as the customer service is exceptional. I have been looking for a Herman Miller chair for a while and after a lot of research I decided to buy from Well Working as the price was very competitive and the company reviews were very good. I ordered on Wednesday 19th and got an immediate confirmation and then shortly after a delivery day of Friday 21st June. The day before I received a deliver 1 hour time slot. Peter who delivered my chair arrived on time and was very friendly. He was extremely knowledgeable about the chair and demonstrated all its features. He also talked through what to do if we had any issues or if any issues came up in the future. The chair is exactly as described and we are very pleased with it. I will definitely be recommending this company to friends and family.

June 21, 2024
Unprompted review
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Reply from Wellworking

Thanks very much for taking the time to leave a review for Wellworking. We are very pleased to hear how impressed you were with our service and really appreciate the five star rating.

Rated 5 out of 5 stars

Reliable and Responsive

I have bought 2 Herman Miller chairs from Wellworking in the last 2 years. Excellent company to deal with . One of the chairs developed an issued underneath the seating area. Immediate response and delivered another chair within a week . Highly recommended.
Also the drivers delivering the chairs are pleasant and knowledgeable which is a big plus .

November 29, 2023
Unprompted review
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Reply from Wellworking

Thank you very much for the recommendation and the five star rating. We're really pleased to hear you've had a positive experience ordering from us over the last two years. Thanks for taking the time to write a review.

Rated 5 out of 5 stars

Brilliant Delivery Experience

Needed a new chair to replace my awful Argos one and was recommended to look at Wellworking.

Phil delivered my new HM Aeron with professionalism - chatted with him for a while about the chair and ergonomics. Perhaps the best delivery experience I've had with any company.

Would highly recommend Wellworking.

January 8, 2024
Unprompted review
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Reply from Wellworking

We're glad you had a positive experience ordering from Wellworking and we really appreciate the recommendation. Thank you for taking the time to write a review and for rating us five stars.

Rated 5 out of 5 stars

I've had an excellent experience with…

I've had an excellent experience with Wellworking. I initially bought a chair for WFH which didn't feel quite right (I was looking for something to use in the long-term) and they happily arranged a free collection and full refund with no bother. They also suggested booking a visit to their offices to try a few different chairs, which was really helpful.

A special thanks to Phil, who delivered the original chair, and Richard, who helped me try out some alternative chairs at one of the Wellworking offices. Both were extremely helpful, friendly, and clearly very knowledgeable about the different products etc.

December 1, 2023
Unprompted review
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Reply from Wellworking

Thank you for your very kind words about Wellworking and we're really pleased we were able to help you. We also really appreciate the five star rating too.

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