Wellworking Reviews 2,847

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and high-quality products. Many highlight the efficient and reliable delivery service, often noting the helpfulness and professionalism of the delivery staff. People are particularly satisfied with the ease of ordering and the overall positive interaction with the company. However, some customers experienced issues with delivery, such as items being left outside or incorrect products being sent. A few people also reported receiving faulty items or products that did not meet their expectations, despite the company's efforts to resolve these issues.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers frequently praise the speed and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with the quality,... See more

Service

Consumers find service to be positive, highlighting excellent communication from start to finish, especially... See more

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Price

Reviewers mention positive feedback about price. Customers are delighted with the competitive and very good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I guess it's to be expected when you buy products like Herman Miller chairs because they come at a premium, but I genuinely can't fault Wellworking. Price was as good as it's ever going to be, deliver... See more

Company replied

Rated 5 out of 5 stars

Online, I booked a 30 minute personal viewing of desk chairs at the Pershore branch. I gave requirements at this time - chair height, lumbar support, mesh back, price range - and when I arrived, the s... See more

Company replied

Rated 5 out of 5 stars

Easy to order, all specifications clarly listed. Delivery was quick and on time. Unfortunately there was an issue with the product which arose a few days after first use; called Wellworking an... See more

Company replied

Rated 5 out of 5 stars

Wonderful seamless process, very good customer service, and great communication. Fats reliable shipping and friendly courier. Totally in love with my new chair. I am convinced there is no better (... See more

Company replied


Company details

  1. Office Furniture Store
  2. Furniture Store
  3. Living Room Furniture Store
  4. Office Equipment Supplier
  5. Office Supply Store
  6. Office Supply Wholesaler

Written by the company

Wellworking – helping you work well, wherever work is. Established in 1999, Wellworking is a trusted UK supplier of high-quality commercial office and home office furniture, committed to enhancing comfort, productivity and workplace wellbeing. Our mission is simple: to help people work better, wherever they are. We offer a carefully selected range of office chairs, desks, furniture, designer accessories and storage solutions from leading global designer brands. Always competitively priced, our furniture combines style with function to support your working life, whether you’re furnishing a corporate workspace or setting up a home office. With offices in London, Scotland and the Midlands, we deliver across the UK using our own expert team, ensuring reliable delivery, professional installation, and award-winning customer service every step of the way. As a Certified B Corporation®, Wellworking is dedicated to responsible business practices. Sustainability shapes every part of what we do, from the materials we select to the brands we work with. In line with our values, we created the Re-Lived® range, giving pre-loved, ex-display and factory returned furniture a second life. Our experienced engineers inspect, clean and restore each item to high standards, offering you a more affordable and eco-conscious way to furnish your workspace. All Re-Lived® furniture is in stock and comes with a 2-year warranty, free delivery, and VAT included in the price. Featuring premium pieces from Herman Miller, HAG, Knoll, RH, Muuto, HAY and more, it’s the perfect choice for those who want quality, style, and sustainability in one. We also offer a furniture rental service with short- and long-term options, ideal for flexible or short-term office spaces, staging for offices and homes, remote teams, hybrid working, temporary home offices, or trialling furniture before buying. Our rental range includes office chairs and desks from trusted names such as Herman Miller, all delivered and set up by our in-house team. You’ll have full support for the duration of your rental, making the experience hassle-free from start to finish. For businesses, our commercial projects team provides tailored office furniture solutions, from small office fit-outs to multi-site installations. We work with companies of all sizes to design inspiring, productive workspaces, supported by our team of ergonomic experts who can carry out workplace assessments to improve employee wellbeing. As an Authorised MillerKnoll dealer, we supply iconic pieces from Herman Miller, Knoll, Vitra, HÅG, RH, Muuto, HAY, and CBS, offering timeless design and performance that is built to last. Our commitment to service and quality has earned us a loyal client base and industry accolades, including the prestigious Furniture Provider of the Year award at the Mixology Awards and a 5 star rating from our customers on Reviews.io and Trustpilot.

Outstanding Customer Service

Helping You Work Well

We are committed to making sure all our customers have the best experience when ordering their furniture from Wellworking. Our advisors are available to offer advice on which product is best and help with the ordering process. Our own delivery drivers will deliver across Mainland UK. They can assemble your product, take away the packaging and demonstrate its features before leaving. We want to make sure your chair, desk, accessory or other piece of fumiture enhances your work or home life, as at Wellworking, we are 'Everything about working well'!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service!

Exceptional service!

I ordered a Herman Miller Mirra 2 chair from Wellworking. I'm not one to write reviews very often, but the buying process was brilliant. From the easy finance application to the tight communications for delivery to the friendly Wellworking delivery driver, I was incredibly impressed. 5* service.

May 9, 2022
Wellworking logo

Reply from Wellworking

That's great to hear! Thank you for taking the time to write a review about your positive experience ordering a Herman Miller Mirra 2 chair from Wellworking.

Rated 5 out of 5 stars

Perfect delivery

Perfect delivery, amazing product, thanks.

May 6, 2022
Wellworking logo

Reply from Wellworking

You're welcome! Thank you for taking the time to review your recent experience of ordering from Wellworking. We really appreciate the 5 star rating.

Rated 5 out of 5 stars

HermanMiller Aeron Chair Purchase

I purchased a HermanMiller Aeron chair from Wellworking. Prior to the purchase, I phoned for advice on options and received very helpful and informative information. Their website was user friendly and straightforward concerning ordering and payment. The chair was delivered by Wellworking in their own van which I particularly liked…rather than a courier drop-off with the risk of damaged goods. Their driver unpacked the chair and installed it in my upstairs office. It was delivered within 2 working days from the placement of order. Thank you for an excellent service.

May 6, 2022
Unprompted review
Wellworking logo

Reply from Wellworking

Thank you so much for sharing about your positive experience of ordering a Herman Miller Aeron chair from Wellworking. We're glad you found our website straightforward and the delivery went smoothly. We really appreciate the five star rating.

Rated 5 out of 5 stars

Great chair

Great chair, great service.

May 3, 2022
Wellworking logo

Reply from Wellworking

We're really pleased you like your chair and thought we provided great service. Thank you for rating Wellworking 5 Stars.

Rated 5 out of 5 stars

Quality Service

Bought an ex-display model chair that was in pristine condition. Delivered fast and within a 1 hour timeslot. Driver was very friendly and helpful.

May 1, 2022
Wellworking logo

Reply from Wellworking

Thank you very much for your kind words about the Wellworking service and we're pleased you were impressed with your ex-display chair.

Rated 5 out of 5 stars

exemplary customer service

a pleasure to deal with from start to finish. Prompt responses to email enquiries prior to placing an order for a HM Verus. Delivery notifications were aplenty & drivers arrived within the advised 1 hour slot. I had an issue with the lumbar support which Laura handled via a telephone call. She couldn’t have been more helpful offering exchange for the same or different models or a refund. I have absolutely no hesitation recommending WW - if only all companies delivered this level of service.

May 1, 2022
Unprompted review
Wellworking logo

Reply from Wellworking

We were glad to help with your Herman Miller Verus purchase and are really pleased you found us a pleasure to deal with. Thank you for the recommendation for Wellworking and the five star rating.

Rated 5 out of 5 stars

Excellent knowledgeable staff,

Excellent knowledgeable staff, great prices, friendly & helpful delivery people.
Thanks Wellworking

April 28, 2022
Wellworking logo

Reply from Wellworking

You're very welcome! Thank you for taking the time to share your positive experience of ordering from Wellworking. We're pleased you also found us competitively priced.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Ordering was simple and easy and the home office chair was delivered fast and on the day and time agreed. 5 stars

April 26, 2022
Unprompted review
Wellworking logo

Reply from Wellworking

Thank you so much for taking the time to review Wellworking in such a positive way and for rating us five stars.

Rated 5 out of 5 stars

Love the Vitra office chair I bought

Love the Vitra office chair I bought; comfortable & stylish. What more could you ask for from an office chair? Wellworking communicated very well in terms of confirming the order (some bespoke bits to the chair), and then in delivering the item. Great stuff.

April 25, 2022
Wellworking logo

Reply from Wellworking

We're glad you're enjoying your Vitra office chair and thank you for your kind words about the Wellworking service. We really appreciate the five star rating.

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, products and delivery service!

April 25, 2022
Wellworking logo

Reply from Wellworking

That's wonderful to hear! Thank you for such kind words about Wellworking.

Rated 5 out of 5 stars

Great product and super star customer…

Great product and super star customer service. Highly recommended.

April 23, 2022
Wellworking logo

Reply from Wellworking

We really appreciate the recommendation and five star rating for Wellworking. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Loved the desk we ordered in 2015 so…

Loved the desk we ordered in 2015 so much that, in moving offices, we've purchased another one. It's a big hit with colleagues - many discussions have been held around this, it's more informal than a meeting room, but comfortable for quick chats and working on architect drawings.

April 22, 2022
Wellworking logo

Reply from Wellworking

We're really glad you came back to Wellworking for another desk after such a positive experience last time and are pleased you had the same experience again. It's great it's making a difference with your colleagues. Thank you for the five star rating.

Rated 5 out of 5 stars

Great choice great service and great…

Great choice great service and great prices.

April 22, 2022
Wellworking logo

Reply from Wellworking

Thank you very much for taking the time to review Wellworking and give us five stars. We're pleased you found us competitively priced.

Rated 5 out of 5 stars

Excellent service

Their sevice was excellent!

April 22, 2022
Wellworking logo

Reply from Wellworking

That's great to hear! We're glad you had a good experience ordering from Wellworking. Thank you for the five star review.

Rated 5 out of 5 stars

Excellent

Excellent. Next day delivery. Unfortunately the chairs we ordered were not quite what we expected (Herman Miller Sayl), we found them really uncomfortable and for the price we were expecting a lot more. Will be returning.

Service was excellent, received an email the day before stating when the delivery will be. Would definitely recommend.

April 16, 2022
Wellworking logo

Reply from Wellworking

Thank you very much for the recommendation for Wellworking. We're sorry to hear the Sayl chair isn't working for you but please get in touch and hopefully we can find something more suitable as each chair suits different people.

Rated 5 out of 5 stars

Fantastic customer service

I have to leave a review as this company was fantastic from start to finish. I ordered an office chair and needed to make a slight amendment after a few weeks, the customer service received was brilliant. Fast and friendly responses and made everything easy. Delivery was also superb. I highly recommend.

April 14, 2022
Unprompted review
Wellworking logo

Reply from Wellworking

Thank you for taking the time to share such kind words about Wellworking after buying an office chair from us. We really appreciate the five star rating and recommendation.

Rated 5 out of 5 stars

The service was excellent

The service was excellent. The lady I spoke to was very knowledgeable and was the reason in the end I bought from well working. Honest and reliable. The chair is great and has already helped correct my seating position and ease my aching back.
Instructions were visual and needed some trial and error to fathom but chair is so easy to manipulate different parts that it’s no issue now.Lime green is more yellow but saved me money and I cannot see when seated! A great buy from an excellent company.

April 13, 2022
Wellworking logo

Reply from Wellworking

That's great to her! Thank you for taking the time to leave such a positive review of Wellworking. We're pleased your chair is making a difference.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look