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Rated 1 out of 5 stars

I ordered three watches that were never delivered despite multiple e mails. The last e mail was marked delivered by a nebulous shipping company. AVOID THIS SITE AT ALL ALLL ALL COSTS unless you have m... See more

Rated 1 out of 5 stars

I ordered a watch couple of years ago and the wristband broke. I ordered a new one in October 2021. On their website they state the order as shipped, while I never received a track & trace number. W... See more

Rated 1 out of 5 stars

I ordered a watch for my girlfriend after ordering I realised that their is another model of Welly Merck which my girlfriend will like so within 1 hour of placing my order I cancelled it. I have se... See more

Rated 1 out of 5 stars

The order from official company's store has not arrived after two months waiting but I received an email saying it has been which is false. The official company's store does not reply to numerous... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Inspired by desire, conceived with passion, and born with quality, WellyMerck watches represent a modern union of quality and fashion that makes luxury watches affordable for almost everyone.


Contact info

1.2

Bad

TrustScore 1 out of 5

788 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered three watches that were never…

I ordered three watches that were never delivered despite multiple e mails. The last e mail was marked delivered by a nebulous shipping company. AVOID THIS SITE AT ALL ALLL ALL COSTS unless you have money to lose. THIS SITE IS A NEST OF CROOKS.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

Not delivering, no support whatsoever

The order from official company's store has not arrived after two months waiting but I received an email saying it has been which is false.
The official company's store does not reply to numerous emails nor in support chat on the web site.
I highly recommend to avoid buying a watch on their site they will take your payment and send you nothing but irrelevant email.
There no way to get through to support either.
Order #25030512272710

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a wristband, never received it

I ordered a watch couple of years ago and the wristband broke. I ordered a new one in October 2021. On their website they state the order as shipped, while I never received a track & trace number. When trying to call them, they don’t pick up the phone & after lots of emails I never got an answer… (while they respond automatically they’ll come back within 24-48h). I have sent beginning of 2022 a message for refund (as I paid the order). It's been more than 2 months, I have not received any confirmation regarding the initiation of refund request nor they are replying to my emails. Moreover my cart history is also not showing anything regarding my placing and cancelling request.
My order no. Is 1635258559.
It's really a bad experience with customer service of Welly Merck, would not recommend!

March 17, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a watch for my girlfriend…

I ordered a watch for my girlfriend after ordering I realised that their is another model of Welly Merck which my girlfriend will like so within 1 hour of placing my order I cancelled it. I have sent 3 emails and messages for refund. It's been more than 4 days , I have not received any confirmation regarding the initiation of refund request nor they are replying to my emails. Moreover my cart history is also not showing anything regarding my placing and cancelling request.
My order no. Is 1602401235.
It's really a bad experience with customer service of Welly Merck.

October 14, 2020
Unprompted review
Rated 5 out of 5 stars

GREAT SATISFACTION

Fast shipping!!! Great watch with great quality!! I sincerely recommend you all to have a look on their products!

November 13, 2019
Unprompted review
Rated 5 out of 5 stars

Affordable Luxury

Time is what we always want but not everyone has! A watch is made to keep you alerted and on schedule. Well, these watches tell time but also grab attention, get complements and are a great conversation starter. A conversation that ends up to a surprise as the company offers high end watches, without the price tag that comes along!

November 12, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

I am actually very surprised by this brand. I had never heard of Welly Merck before. The watches are stylish and of high quality. The website offers a wide range of watches with various styles. The watch is carefully presented in a box and also the delivery was super. The package arrived in Belgium within 4 days. I can recommend this brand to everyone!

September 11, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome, good quality watches. Fast shipping, and price points that dont completely break the bank for a good quality product!

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered The Conqueror Los Angeles

I ordered The Conqueror Los Angeles. It was a fast shipping! Received the watch in three days! The design of this watch is luxurious! Great timepiece to have in my collection also the automatic japanese movement is an big advantage!

August 26, 2019
Unprompted review
Rated 5 out of 5 stars

Great!!

Amazing watches and good customer service! Easy and fun working with you :)

August 23, 2019
Unprompted review

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