WeMakeBeds Reviews 

492
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and sturdy construction of the beds, often highlighting their beautiful designs and customizable options. Many people are very happy with the product, noting its comfort and smart appearance. The delivery service is frequently described as quick and efficient, with helpful, professional staff often assisting with assembly. However, some customers experienced issues with delivery, including delays, lack of communication, and occasionally rude personnel. A few other people also felt that product quality was not always as expected, citing problems like missing parts, poor padding, or items not matching advertisements. Additionally, some reviewers mentioned difficulties with assembly, such as refusal to build or beds being poorly put together.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the beds as stunning,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency, often... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight and satisfaction... See more

Order

Consumers generally report positive experiences with the ordering process, often praising its simplicity and... See more

Staff

People report positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the bed was brilliant, and the fact they have so many options makes it perfect for everyone! The delivery drivers was brilliant and early for delivery. Customer service was super helpfu... See more

Rated 4 out of 5 stars

i I placed an order with storage and paid for height adjustment, however apparently you can't have both, as to the delivery the couriers were awful luckily no damage very unpleasant people, one of th... See more

Rated 4 out of 5 stars

So many bed websites from nearby locations. Thought i’d give WeMakeBeds a go based on trustpilot reviews and facebook comments and saw the odd negative review regarding delivery so was a bi... See more

Rated 4 out of 5 stars

We was struggling to find tv ottoman beds that would fit in our house as we have lower skilings/window seals, After looking online we came across we make beds, we decided to place an order of 5 tv ot... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

Written by the company

At wemakebeds, we are proud to offer top-quality, handmade beds crafted in the heart of Yorkshire in Dewsbury. Our state-of-the-art manufacturing facility, in West Yorkshire, is dedicated to producing the finest beds available. Our Milan bed frame,Parklane Ambassador,valencia bed frame,tv beds,Westminster beds are widely recognised for their exceptional quality and design and have received high rankings on the internet. We understand that everyone has unique needs and preferences, which is why we offer a wide range of options when it comes to fabric and design. Our team of experienced designers and craftsmen can design and produce any fabric bed to meet your specific requirements, and we can do so within a matter of days. Our extensive swatch of 16+ colours and fabrics makes it easy to choose the design that perfectly complements your decor. At WEMAKEBEDS , we take pride in our fast and efficient delivery times. On average, we can deliver your new bed within 7 to 10 days of receiving your order. Our team is available Mon-Fri to answer any questions you may have about our products and delivery information. If you're looking for a top-quality, handmade bed, look no further than wemakebeds. Order today or send us an email to learn more about what we have to offer. We're here to help you find the bed of your dreams!


Contact info

4.2

Great

TrustScore 4 out of 5

492 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(492)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We ordered a bed for our nearly 3 year…

We ordered a bed for our nearly 3 year old daughter but they sent the wrong headboard. I contacted them and they sent out a new matching headboard which has now been fitted. The bed is well made and our little ‘princess’ loves it (which is a win in itself!) Would definitely use them again!

June 15, 2025
Unprompted review
Rated 5 out of 5 stars

100% recommend to a friend

Ordered new bed for our eldest daughter as we had moved into our forever home. Brilliant service and great communication throughout the process. Even with the courier who delivered and built the bed on arrival he checked in constantly when he was on the way to our address

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

After I had placed my order, I stumbled across a few reviews that had 2 or 1 stars with negative comments about the service customers and the delivery etc. obviously when reading these comments i began to wonder where i had purchased my bed from but honestly these comments do not mirror the experience i have received.

I ordered my bed, contacted the company on instagram to understand an estimated date of delivery, they responded quickly and provided an approximate date for delivery. My bed was due to be delivered on Sunday between 12&4, come 4:30 the bed hadn’t been delivered so i made contact on whats app to see when delivery was, even though they were closed we make beds still looked into my order and it was delivered at 5:20 by a third party. The following day We Make Beds made contact with me to ensure the bed had been delivered.

I cannot fault We Make Beds for their customer service and care for their customers.

The quality of the bed is amazing and was packaged to prevent any damages.

June 3, 2025
Rated 5 out of 5 stars

Great company, amazing beds.

Seen a few bad reviews on here about "we make beds" was a bit wiery about buying one but went ahead anyway. Don't know how anyone can say anything negative my experience was great start to finish. Only had one slight hickup, courier missed one of my parcels when collecting the bed for delivery. I contacted them immediately and got a reply very quickly. It was delivered the following day on a Saturday may I add. Would recommend to anyone.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Boucle superking

The bed arrived as when stated, unfortunately not by email, I did have to reach out to get a timescale.

However it came and it looks amazing so cant fault and will be ordering again

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Can highly recommend this company

Can highly recommend this company. Good communication and amazing customer service. First off the bed is gorgeous. Second, and just as important, is that one of the packages had been left on the delivery van.. the guy was excellent on the other end of the line.. not only did he get the van to come back, but he also walked me through how to put it together, which made it so easy. He also told me to call him back if I got stuck. Top stuff. Price was good, and as said customer service even better.
Great selection of beds makes these guys my go to once the other beds need replacing. 10/10 from me

May 21, 2025
Rated 5 out of 5 stars

Best bed company in UK

It took me a lot of research then I chose wemakebeds.The swatch sample came on time.The bed was delivered few days later. perfect service with updated information. I'm so pleased with the bed.Looks fabulous.Lovely material and lovely colour. Great customer service also. 100% recommend this company. The ottoman Storage box also was perfect. One happy customer thank you

April 7, 2025
Rated 3 out of 5 stars

Horrible delivery, good bed

I really like the bed, it’s as I expected however the delivery service was horrible. The courrier company didn’t let me know in advance about the delivery and called me 11:00 PM saying they will deliver the bed at 11:30 PM! They were super rude as well saying that if I don’t accept the bed, they will not deliver it again. The next delivery was with a notice however again there was another attempt to deliver the bed at 2 AM! I would recommend WeMakeBeds to use services of better transport companies when shipping to Ireland. 3 stars only for the delivery, I’m happy with the bed but it was a hassle to get it.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality delivery on time very satisfied 😊

Ordered a small double bed frame ,Delivery on time. Quality is amazing parts complete Extra nots i case you loose some, I didn’t even need a manual to assemble, Had a hiccup trying to fix the handle the customer service gave me a call and walked me through the process. definitely worth the price. Will bed ordering a single bed frame soon. I so satisfied. ❤️❤️❤️❤️❤️❤️❤️

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

The delivery was so fast

The delivery was so fast . Received the bed in 4 days time. Just a small issue the mattress came in a bit big which they will solve . Responses were quick. Happy with there work and bed looks great. 😊

May 9, 2025
Rated 5 out of 5 stars

Excellent Service from Start to Finish!

I had a great experience with We Make Beds. Initially, I was a bit skeptical as I didn’t receive my proof of purchase email right away. However, as soon as I reached out to them via WhatsApp, they responded promptly and sent it over without any hassle.

They also contacted me directly to arrange a convenient delivery time, which I really appreciated. The delivery team arrived right on time, were very friendly and polite, and assembled the bed efficiently.

Overall, I’m really happy with both the product and the customer service. I would definitely recommend We Make Beds to anyone looking for a smooth, reliable buying experience!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing and fast service

Amazing and fast service, Showed a picture of Bed i like , specified what i needed and came out exactly how i envisioned!
Very good prices in comparison to anywhere i had searched for the same bed

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Bed is fantastic and exactly what we…

Bed is fantastic and exactly what we wanted. We needed delivery within 4 working days due to a holiday and the company sent delivery drivers out who fitted it within our timeframes to ensure we had it before going away.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best bed ive ever had!

first off, i despise low beds and high headboards, always have! i was able to comoletely modify my dream bed, tall, low headboard, great choice of mattresses and i genuinely believe you get what you pay for so i ordered the best one they had! i have to say this is by far the best bed i have ever had! heavy duty, im a big girl and could confidently jump on the bed. pay the extra for them putting the bed up because they were here for about 10 mins and it was all done, they also took all the packaging away with them! 10/10 recommend these guys!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish and we are very happy with the quality of our new bed. Before ordering we messaged a few times to explore options and our bed was built to our specification, including a higher base & higher footboard. The delivery drivers kept us informed the day before what time theyd arrive & they came the next day on schedule. I will be buying from this company again.

April 12, 2025
Unprompted review

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