Makewell MK Reviews 

72
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We came to Makewell for my son's combined ASD and ADHD assessment after it was recommended to me by several people, and I'm so glad we chose them. From the very first emails before our appointm... See more

Company replied

Rated 5 out of 5 stars

I took my son here for a combined ADHD and Autism assessment and every single person we met and interacted with from those at reception to the clinicians were amazing. My son asked if we could go back... See more

Company replied

Rated 5 out of 5 stars

Our 12 year old son has recently gone through an ADHD assessment. The process was seamless and supportive. This is new territory for us as parents as well as for our son, so being treated with care an... See more

Company replied

Rated 5 out of 5 stars

My daughter had her first ever appointment with makewell to look in to medication for her adhd. The staff were all absolutely amazing, so friendly and didn't ignore her asked for her opinion in things... See more

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Company details

  1. Medical Center

Written by the company

We are a skilled team of healthcare professionals providing treatments designed to keep you on track. We aim to provide you with all round wellness that doesn't break the bank.


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4.8

Excellent

TrustScore 5 out of 5

72 reviews

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4.8

All reviews

(72)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Travel Vaccines

Both my husband and I used Makewell Clinic for the first time and had an excellent experience. Lynne, the Receptionist was very helpful and quick on the phone a few days before to make the appointments - it was so easy and simple. Travel Nurse Caroline, was very thorough and detailed to check we have had the right vaccines for our trip. Very professional and informative throughout the session. Highly recommend the team at Makewell and will certainly use them again for our travel requirements. Thank you.

August 30, 2023
Unprompted review
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Reply from Makewell MK

Thank you for your lovely review and we are glad to hear that our lovely Lynne and Caroline took care of you and helped your appointment to go well. We hope you have a fabulous trip.

Rated 5 out of 5 stars

ADHD assessment. Such a positive experience

Such a positive experience. As an adult, I was very unsure about whether I was even doing the right thing, even though I knew things hadn’t been right since school. I’d urge anyone who has doubts to go ahead and make an appointment.

Makewell really helped to put my mind at ease. The assessment was thorough and the clinic staff explained each step to me. Everyone was incredibly helpful.

There were a number of forms for me and my family to fill in and then I had an online interview before attending clinic in person for the QB test.

I then met with Sam a few weeks later to talk through my results and got my first prescription. Since then, I have been able to really focus and concentrate. It has literally been life-changing.

May 2, 2023
Unprompted review
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Reply from Makewell MK

Thank you for leaving your lovely review. We are glad to hear that you had a good experience and hope you are doing well.

Rated 5 out of 5 stars

Amazing patient centred service

I brought my extreamly needle phobic daughter today for some travel vaccinations. I cannot recommend Makewell enough! The booking process was simple and easy with Lynne on reception who was lovely. Caroline, our nurse, was thorough, kind, patient and funny throughout the appointment to distract and reassure a very nervous 17 year old. The end result was vaccinations completed with no fainting and no tears at all, this is completely unheard of for my daughter!
Thank you so very much Makewell

June 21, 2023
Unprompted review
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Reply from Makewell MK

Thank you for your kind review - it's always good to hear that we have been able to deliver a positive experience. I hope you have a lovely trip.

Rated 5 out of 5 stars

Amazing team for ADHD & Austim assessments.

Amazing,very professional, caring and most importantly they listened. Not very many people with SEN children would listen to my concerns without making their own assumptions but makewell went above and beyond and after so many years of fighting a system to help my son makewell have given me answers and now hopefully it's up from here to get him the right support and help. I would give them more than 5* and money well spent.

June 6, 2023
Unprompted review
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Reply from Makewell MK

Thank you for leaving us such a lovely review. We hope that you found the assessment service supportive and that you are doing well.

Rated 1 out of 5 stars

For a company that we trusted to…

For a company that we trusted to undertake an honest assessment of a child they severely let us down. The report for diagnosis did not follow NICE guidelines in terms of gathering information. The report had lies as to how they had sourced information and when questioned was then blamed on a postal strike! We have shared our experience with the CQC and NICE and I hope they make sure this doesn’t happen to anyone else. We received a full refund.

February 1, 2023
Unprompted review
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Reply from Makewell MK

Dear Laura,
Thank You for taking the time to leave a review and we are sorry that you were disappointed with our service.

Rated 5 out of 5 stars

Autism assessment

I am so thankful to makewell, they were incredibly helpful and so kind,from the first phone call with Tom to mine and my husbands appointment with Dr graham williams he made us feel at ease and the appointment was very relaxed and insightful. Cheyenne and lynsey made my 5 year old daughter feel very relaxed so much that she has asked to go back.Unfortunately I can't rate higher than 5 *s. Would definitely recommend! Thank you

March 30, 2023
Unprompted review
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Reply from Makewell MK

Thank You for taking the time to write such a lovely review. We hope you are all doing well.

Rated 1 out of 5 stars

Customers not patients.

The company cares about money over anything. For a mental health company it really doesn’t deal with customers the right way. And I say customers rather than patients because that’s what they are to makewell.

March 30, 2023
Unprompted review
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Reply from Makewell MK



Thank you for taking the time to leave a review and I am so sorry that you feel let down. We are absolutely passionate about providing the best care that we can to our clients, and are always happy to go the extra mile to help where we can.
Our comprehensive assessments are based on evidence and are in line with NICE guidelines and best practice. We also take time to assess our clients as individuals so that they can feel confident and comfortable during the process.
Please do feel free to get in touch with me personally if there is anything I can do to resolve your concerns.
I wish you well.
Helen, Director of Nursing and Quality.

Rated 5 out of 5 stars

Travel Vaccination Review

All the staff were lovely and friendly, I received great advice and plenty of extra guidance for travelling. I highly recommend!

April 6, 2023
Unprompted review
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Reply from Makewell MK

Hi Ella, Thank you so much for your review we are glad that you found our advice helpful and hope that you have an amazing trip.

Rated 5 out of 5 stars

Fabulous nurse today

Fabulous nurse today, completely put me at ease, had a great knowledge and understood my symptoms and my concerns, would recommend

February 27, 2023
Unprompted review
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Reply from Makewell MK

Thank you very much for your kind review. We care very much about our clients and we are very happy that we were able to help you. We hope to see you again in the Makewell clinic. Kind regards Makewell team.

Rated 5 out of 5 stars

Very friendly staff and excellent…

Very friendly staff and excellent service! Michelle was amazing at making me feel comfortable throughout my whole procedure. Thank you so much 😊

February 9, 2023
Unprompted review
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Reply from Makewell MK

Thank you for your lovely review. Glad we could make you feel comfortable during your blood test with us. If you need anything or would like to discuss your results or book further tests please don't hesitate to give us a call.

Rated 5 out of 5 stars

Very friendly staff!

Very friendly and knowledgeable staff, everything was well explained, relaxed atmosphere and lovely surroundings. Will absolutely be using their services again. 😊

February 1, 2023
Unprompted review
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Reply from Makewell MK

Thank you for your lovely review Liz.
We look forward to seeing you again

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service! The nurse was kind and knowledgable and spent time to give me all the information I needed. Thank you

January 23, 2023
Unprompted review
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Reply from Makewell MK

Thank you for visiting our clinic today Sally. Glad you left with all the information you needed, if you need anything else please don't hesitate to call us, and be sure to tell your friends about us too!

Rated 5 out of 5 stars

Great place for travel vaccination

Just visited the clinic today to get travel vaccination done. Received excellent service, welcoming friendly and attentive personnel, giving you all necessary details and advice with great care (thank you Caroline). Easy and quick appointments. All the necessary paperwork provided.
Good location, nice parking, modern interiors.
The jab is made painlessly, with disinfection prior and plaster applied afterwards (attention to all the details to make you feel comfortable and take care of you).
Loved it, thank you very much.

January 20, 2023
Unprompted review
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Reply from Makewell MK

Thank you for taking the time to leave such a lovely review. So glad we were able to offer you a painless service all the way from booking your appointment to the jabs. Enjoy your travels and we hope to see you before your next adventure.

Rated 5 out of 5 stars

Professional and painless

Professional and painless! I’ll be back

January 6, 2023
Unprompted review
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Reply from Makewell MK

Thank you for your review. So glad we could help and deliver a professional and painless service for you. That is our mission to provide hassle free healthcare with same/next day appointments available and free parking outside. We look forward to your next date with wellness

The makewell team

Rated 5 out of 5 stars

Travel vaccinations

I was recommended to speak to Makewell by my GP, for vaccinations that are not available through the NHS. It was a simple painless experience, the booking was convenient, they were ready for me when I arrived, the nurse (Michelle) explained the potential side effects, of which there are none with me.
Lovely location and great service

January 3, 2023
Unprompted review
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Reply from Makewell MK

Thank you for taking the time to leave us a lovely review. So pleased that your experience was a quick, easy and painless one and that we could give you the travel health vaccinations as well as the advice you needed to keep you safe on your travels.

We hope you have a great time away and we look forward to seeing you again in the future

Best Wishes
Makewell

Rated 5 out of 5 stars

Great clinic in MK

We recently had a chicken pox scare that made us realise that we haven't had chicken pox as a child (I'm now in my early 30s), so we quickly looked up who in Milton Keynes can give us the jabs.
Tom helped us to ease our concerns over the phone and quickly booked us in for the next day.
On the day of the appointment, we filled in our basic health records and chatted with Michelle our nurse. Again the experience was very smooth and simple. Michelle explained to us the precautionary warnings about the jab and the possible side effects.
We had never been to the clinic before and we had seen the Well Woman blood test as well as the ear health service at reception. Since we were there, we decided to take advantage and ask Michelle for her advice. We decided to do both.
Again Michelle took the time to explain the two services. The Well Woman blood test result came back quickly and the note that was provided came back with detailed results which I've asked my doctor to follow up on. The ear health check also proved that my mum's ears are already clean and she should avoid using cotton buds!
The clinic is located in a peaceful part of town and we look forward to using them again.

December 6, 2022
Unprompted review
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Reply from Makewell MK

Thank you for your visit and lovely review Jenny. So glad we could ease your concerns and give you a chickenpox vaccination, as well as our popular well women blood test and visit to our ear clinic. Hope you keep yourself well, but you know where we are if you or your family and friends ever need anything else.

Rated 5 out of 5 stars

Had a blood test today

Had a blood test today, really quick and friendly service. Would highly recommend their services

November 4, 2022
Unprompted review
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Reply from Makewell MK

Hi Lianne,
Thank you so much for your lovely review - we are glad everything went well for you and happy we could help.

Rated 5 out of 5 stars

Very helpful and professional

Very professional and very helpful they came in on there they off to vaccinate me for my upcoming trip would highly recommend them

October 28, 2022
Unprompted review
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Reply from Makewell MK

Thank you for your kind review - we were glad to help. Hope that you have a wonderful trip.

Rated 5 out of 5 stars

Holiday vaccine

100% professional. 100% excellent service.

October 24, 2022
Unprompted review
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Reply from Makewell MK

Hi Nigel,
Thank you for your review, we are glad that you were pleased with our service and hope that you have a wonderful holiday.

Rated 5 out of 5 stars

Amazing service

Amazing service. We are off to Peru and there’s a shortage of rabies vaccines in the U.K. someone told me that Makewell had them in stock. I called and spoke to the very helpful and lovely Caroline who booked us in, even flexing her hours to accommodate us. My son is frightened of injections and again, they were brilliant, putting him at ease and making sure he was ok.
Definitely recommend, people who are kind and passionate about what they do. Thank you!

September 23, 2022
Unprompted review
Makewell MK logo

Reply from Makewell MK

Hi Nic,

Thank you for taking the time to leave us a lovely review, it was great to meet you and we are glad that we could help. So pleased that your experience was a good one and that we could reassure your son. I will pass you kind feedback onto Caroline.

We hope you have a wonderful holiday.

Best Wishes
Helen, Head of Makewell

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