WeMoveCoins Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Overall good and easy to use. Received a email to verify my CC however the bank did not show the mentioned 6 digit number straight away so didn't varify right then. Order has been completed without. I... See more

Rated 5 out of 5 stars

First time going with time going with this type of quick, less-hassle exchange for a credit card purchase....and was pleasantly surprised. Very quick, and despite not being able to get the CC card sta... See more

Rated 5 out of 5 stars

Was wicked easy and fast. Took me ages to find your website though so I think you should try some better advertising man because I bet loads of people would love how fast and simple this is.

Rated 5 out of 5 stars

Amazing service!. I have used them multiple times and will continue to use them. This is by far the best option to buy BTC practically painless at a measly 7.5% rate. All other places charge 20-40%... See more

Company details

  1. Currency Exchange Service
  2. Card Processing Service
  3. Non-Bank Financial Service

Information provided by various external sources

WeMoveCoins is a leading digital currency broker serving a global market of retail customers with focal points in North America, Europe, India and East Asia. We provide a simple, fast and user-friendly trading platform for customers to buy and sell digital currencies through card payments or bank transfers. Visit our website to join the movement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

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4.5

All reviews

(235)

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Rated 5 out of 5 stars

its One of best Bitcoin buy option if …

its One of best Bitcoin buy option if you are new to Bitcoin market , Fee is higher but its safe you will get coin 100% ... i have done many transaction with wemovecoins. I am happy.

August 13, 2017
Unprompted review
WeMoveCoins logo

Reply from WeMoveCoins

Thank you very much for your great review. We are happy you feel safe and hope to see you on the site another time :-)

Rated 5 out of 5 stars

Just bought for 50 Euros

Just bought for 50 Euros, coins arrived after 5 min., confirmation maybe an hour or two, perfect, no bs verifications, procedures, I'll recomend it to anyone, the fee is little bit high but definitely worth for the service

August 10, 2017
Unprompted review
WeMoveCoins logo

Reply from WeMoveCoins

Thank you very much for your fine review. We are happy that you will recommend us to others :-)

Rated 5 out of 5 stars

Refund not received

Dears,

I made an order on 4 August 2017 at wemovecoins.com by buying bitcoins of around 718 Euros using my Master Card.
then the website requested from to verify my Master Card, but instead I decided to cancel the order.
So I received an email that confirms the cancelation as follows:

Your order #408649 has been cancelled, and we have released the payment on your credit card. The payment should be back at your diposal, within a few days.

For general information, please see our terms and condition.
In case you have any questions, please meet us on our live chat. We always love to help

Now it is been 4 days and still I didn't receive my refund.
Please refund my money ASAP.

Update: Money was received after 4 days and some few emails, and the site is fully trusted

August 8, 2017
Unprompted review
Rated 1 out of 5 stars

it's easy until something happens

it's easy until something happens. No support and no response.

First transaction went fine without asking for any verification.

Second transaction got stuck and it's now day 3 and still stuck. I got two separate guys writing to me as if they haven't spoken to each other. They have no app on the phone and the Visa Verified window cannot be filled on the phone because of the UI. So I have to drive home and sit in front a PC to upload a file. And I have to do this by placing a new order (and filling up an additional amount).
The simplicity of their website comes at a cost. It is not flexible. So to upload supporting document, you have to submit a new order. Given that there is minimal support, I will have to look out for whether they debit by credit card or not. And if they have, I go on another round of circus trying to get that money back. So save your time! Use another company with an app and some support. A company with a 3 button website and part time employees is not a fintech company.

August 8, 2017
Unprompted review
Rated 1 out of 5 stars

ORDER #147374

A month ago, I bought 1000 euro btc. Purchase failed because it was canceled from the site. Since then, for a month now, I have not received any refund of my money! I start thinking that it is a scam : Attention, stay at large!
ARE READY TO UPDATE FEEDBACK ON THE MOMENT WHEN I FIND MY MONEY OR BTC!
ORDER #147374 Paola Grasso

August 7, 2017
Unprompted review
Rated 1 out of 5 stars

Nothing to say.

August 6, 2017
Unprompted review
WeMoveCoins logo

Reply from WeMoveCoins

Dear Haroon,

I cannot see that you even placed an order with us... Please let us know what your problem was so that we may improve our service.

Best Regards
Fredrik Grothe-Eberhardt
CEO

Rated 1 out of 5 stars

Wont refund me £94 after having said multiple times they will.

I placed an order over 11 days ago which was cancelled the next day. After having spoke with support they said the money would be released and refunded to me within a few working days... However here I am still waiting for it. This was a £94 order of bitcoin and it seems as if they have scammed me as they are now ignoring my emails. This site is good until they decide to cancel an order and not refund your money. Starting to believe i'm never getting that money back and would not recommend for anyone looking for a reliable service

July 28, 2017
Unprompted review
WeMoveCoins logo

Reply from WeMoveCoins

Dear Joseph,

After numerous conversations with you over e-mail, where we has explained to you on several occasions, that we have given you a full refund of the 94 GBP on the 17-07-2017 at 11:02:34 UTC, you still claim that we offered a bad customer service?

The problem is, that we have told your bank to release the reservation on your card, but they have apparently not done so.

We have done all that we can for you, so please point your frustration towards your bank.

If you have any questions, please feel free to contact us again, and we will be happy to assist you further, with any information you might request.

BR
Fred

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