weneedpens.com Reviews 

8
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

Based in N. Ireland, we are a boutique supplier of high quality metal pens and keyrings which we laser engrave with your business name, logo or whatever message you'd like, so you can promote and grow your business in a cost effective and personal way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(8)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

24h turn around for laser engraved pens

We needed a small number of branded pens - we contacted We Need Pens for their services.

Within 24h of approving the artwork, our pens were here! Couldn't believe it.

In a world of two-week lead times, Brian got our pens to us the next day.

Cannot fault the service from We Need Pens, and will absolutely be ordering more pens from them.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service & Products

The customer service is always brilliant, and should you have any issues they resolve the situation - no questions asked!

As regular customers of WeNeedPens, we couldn't recommend them enough. High quality stuff, with great customer service.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, high-quality pens!

Excellent service! I urgently needed to order some graduation pens for my class and was so glad that I had found We Need Pens. Brian was very responsive to my request and he processed my order within a day and posted it via 1st class mail. I love the text message and engraving on the pens which are of very high quality. My pupils love them and I definitely will repeat my order. Thank you Brian!

PS: my colleagues love it too and soon will place their orders too. ☺️

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great pens at affordable prices

Excellent company. Contacted them on Good Friday and within an hour they had sent me 2 proofs and the order was placed and paid for. The goods arrived quickly (2 days after posting) and were of great quality. The engraving is first class and very clear and the pens are of a high quality and exactly as advertised. The entire process was done efficiently and nothing was too much trouble for this Company. Would definitely recommend them and will use them again in the future.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic pens and super service

I ordered pens for my class with their favourite quote from a novel. They are perfect! Great quality and engraving is exactly as described on the website. Brian emailed me with my order confirmation and even sent a lovely reply to my comment. Super quick delivery and cannot wait to give them to my class! Thanks Brian!

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I recently bought logo pens from here for Christmas gifts - they're perfect, customer service was not only flawless, it was above and beyond. And great value on top of all that. Highly recommended! Thanks all!

December 15, 2020
Unprompted review
Rated 5 out of 5 stars

NHS Pens Order for my pharmacy I work in and staff.

Saw these pens on a page in my newsfeed on Facebook, as soon as I saw them I thought these were absolutely lovely and a fantastic idea to Suprise the other staff in the pharmacy I work at. I made fantastic and absolute great communication with Brian on messenger about these, enquiring what I could get done and if they could be detailed in a certain way. Of Course they could so I git the colours staff liked and they knew nothing about what I was going to be doing, I got home after my days work and called up We Need Pens and spoke to Brian as he remembered speaking on messenger on the morning. I told him what colours of pens I wanted and in order what to put on each pen ie NHS Pharmacist’s pen Hands Off a ! And on the other side the pharmacists name with the hands off logo 🤚either side of the name. The same was done for two Dispensing Assistants, an ACT, a pharmacy driver and a Nurse I thought the pen would be a lovely suprise for too, I paid for them and Brian told me I should get them mid the following week, to which I was quite surprised about as extremely a lot of work has gone into doing all this on these pens. I would like to say a huge great Thankyou to Brian for a pleasant easy order and transaction telephone order for my pens I ordered that I look forward to suprising my pharmacist and ACT today and leaving the others for their attention tomorrow or even popping in to hand them over in person to suprise them. I highly recommend We need pens if you would like to order some personalised pens for work or even just to suprise someone as their work is to a high standard and the pens are high quality pens. A personal Thankyou to Brian aswell for sending out suede black pouches with them in for free that he told me he had supplied to which I cannot thank Brian and the Company so so much. If you want pens just look on their website at weneedpens.com and call up and place your order.
Thankyou all at We Need Pens and Brian so so much once again.
Hope you all Stay Safe and keep well.
Many Thanks
Kelly Fullwood. 🙂🙂🙂🙂 🖊 🖊 🖊 🖊

June 25, 2020
Unprompted review
weneedpens.com logo

Reply from weneedpens.com

Kelly it was an absolute pleasure to deal with you. We really appreciate your order and the time you've taken to leave us such a lovely review. We really hope your colleagues like the pens and thanks to you all for the great work you've done and continue to do in these difficult times for our Healthcare workers. We Need Pens!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look