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Rated 5 out of 5 stars

Easy booking system. Really friendly staff, efficient and honest no nonsense information from the staff. Helpful, car always booked in started and finished on time. Been here for my MOT for 5 years... See more

Rated 5 out of 5 stars

After being let down by another garage booked an appointment for the same day. Easy to book online,MOT completed in the time promised, friendly staff and a happy customer!

Rated 5 out of 5 stars

So straightforward. Book online, get a text confirmation, turn up for your slot, MOT happens with a viewing window for you to see what’s happening, pass or fail with the sheet and an explanation. Frie... See more

Rated 5 out of 5 stars

Could not recommend this company more. The MOT was carried out by Craig & Rob, who were very friendly and walked me through the advisories in detail - it’s clear they’re very experienced and looking... See more

Company details

  1. Car Inspection Station

Written by the company

Unlike most other stations, We Only MOT is an unbiased MOT Testing facility. It is unbiased because we ONLY carry out MOT Tests. We do NOT repair, service or maintain cars and for this reason, we have no vested interest in failing a vehicle in anticipation of being commissioned to carry out any work.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 1 out of 5 stars

Garage is best!!

Recently I had a MOT test at the Mansfield branch of WeOnlyMOT. The place is a nightmare, i had to have several MOT's and each time I came back for a retest i had another MOT failure. When i asked what the issue was they could not explain the problem just gave me a MOT failure slip. They seemed to be not interested in what they did and were interested in getting you out the door. The two MOT tester's we're not polite and swore constantly, one MOT testers even had there dog's roaming the place. Very unprofessional and dangerous, in the end i had to take my car to another MOT station and passed. Will never go back!

May 5, 2022
Unprompted review
WeONLYmot logo

Reply from WeONLYmot

Good Morning,
My sincere apologies for the level of customer service you experienced at branch, it is not the standards we expect from our team. If you are able to contact myself and provide some more information I can have a look into this on 01623 411 111
Kind Regards
Sara

Rated 5 out of 5 stars

The team at Newark did a great job for…

The team at Newark did a great job for me yesterday. I was originally booked into Ollerton but found out my vehicle was took large for their lift. No drama, The gent at Ollerton got me rebooked immediately and the Newark team (who can manage large vehicles)
stayed open to sort me out. I felt looked after and the guys care about doing a good job. I always find the teams at weonlyMOT friendly and easy to deal with. It’s incredibly good value for a reliable service.

April 28, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute Cowboys

Absolutely horrendous service and attitude from the moron who did my MOT. Put on my certificate that my car had done over 100,000miles yet it clearly said Kilometre’s on my dashboard- double checked this with my brother who clearly showed me it was 62,000miles. Took it back this morning for them to sort out, got attitude from the idiot who I remember did my MOT. Telling me it’s not his fault and it’s “by the by” and I’ll have to go and sort it myself with dvla. Was very clear he felt stupid as let’s be honest, if you have messed up something as simple as reading numbers off a dashboard id feel stupid aswell, To say they only do MOT’s and they can’t even do that properly is worrying in itself. So in a nutshell if you want to devalue your car, be fobbed off and have to mess about fixing things you didn’t even do, then come here for your MOT because you won’t be disappointed. Never again

April 12, 2022
Unprompted review
WeONLYmot logo

Reply from WeONLYmot

Morning, Lovely to speak with you on the phone and I am glad I was able to get the error rectified for you. Thank you for your feedback and again my apologise for the negative experience you received; it is not the standards we expect from our team. Kind Regards Sara

Rated 1 out of 5 stars

Once again can I ask if anything ever…

Once again can I ask if anything ever gets done about the way people are spoken to and treated at the Mansfield branch as there have been a good few similar reviews to mine on Google reviews.

March 14, 2022
Unprompted review
WeONLYmot logo

Reply from WeONLYmot

Hi David, Thank you for another review, Again I'm sorry for your experience at our Mansfield Branch. We appreciate your loyal business and would like to discuss this matter with you further if you would like to phone us before your next MOT is due. Our head office telephone number is 01623836222 or you can email admin@weonlymot.co.uk. Kind Regards Sara

Rated 1 out of 5 stars

Grantham branch

Grantham branch. Arrived and man in office didn’t even look at me or turn round from his desk. I said good morning and he just said “ leave the keys in the table and come back in 45mins” . Charming. Collection wasn’t much better, said hello and another grump just looked at me like something off his shoe. Never again.

November 17, 2021
Unprompted review
WeONLYmot logo

Reply from WeONLYmot

Good afternoon,
My sincere apologies for the level of customer service you experienced at branch today, it is not the standards we expect from our team.
Kind Regards
Sara

Rated 1 out of 5 stars

Took my son's car and it failed

Took my son's car and it failed. Got the work done to be told it was a day late for retest ,the man was also very rude to my son ( the girl on the phone never said when we rebooked it in.) Had to pay for a complete new MOT. The car then failed on another 4 things !! plus when it went for its first MOT it had 150.665 miles when he took it back 2 weeks later it had 154,490 miles. We have since had a MOT elsewhere where the mileage was 151,495. Not very good adding miles on

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant business model

Brilliant business model. Book your car in for an MOT online. MOT completed in under an hour. Pass & pay, or if you car fail's (and is under 10 years old) they won't charge, get the work completed and return to them to pass the car. Great customer service.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

Smooth process, pleasant staff, good value

Weonlymot Newark. Booking online was easy, even for a Luddite like me. What a simple process. Easy to find from the website and very convenient. Dropped my car off for the dreaded MOT. Clean little waiting room, 2 nice pleasant testers wearing masks in the office reception. There's a viewing area but this is the time of covid. Left my keys, went walkabout. 25 minute later I get a text saying my little motor has passed and I pick it up with the paperwork. Oh joy! They're not interested in selling me unecessary repairs as they only MOT. Paid my £40 and I'm outa there. Painless as an MOT can be. Will definitely use again.

November 20, 2020
Unprompted review

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