WePrescribe Online Pharmacy Reviews 

2,007
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, noting that orders are approved and dispatched quickly, often arriving the next day or within a couple of days. Many people highlight the exceptional customer service and the helpful, friendly staff who provide expert advice and support. Consumers appreciate the easy ordering process and the company's reliability. However, some customers also noted occasional issues with delivery, experiencing delays or orders not arriving on the promised date, even with expedited shipping. A few people mentioned challenges with communication, such as a lack of direct phone contact or generic email responses, and difficulties with deliveries requiring a signature.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers find the ordering process to be positive, with many praising its simplicity and ease, especially... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness and efficiency... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using WePrescribe for Mounjaro medication for nearly a year now and I cannot fault them. Orders are approved quickly after the relevant evidence is provided, dispatched quickly and arriv... See more

Company replied

Rated 5 out of 5 stars

Swapped from Asda to WePrescribe and placed my order at lunchtime on the 10th of July. My order was authorised and despatched that afternoon and delivered by Royal Mail Saturday morning. Very im... See more

Company replied

Rated 5 out of 5 stars

I was so impressed that thanks to Aleena my prescription was done immediately. I moved to to 7.5mg Mounjaro and already lost 1kgs in 2 days My appetite is curbed and my cravings too Medication w... See more

Company replied

Rated 5 out of 5 stars

Amazing service as usual. Next day delivery. Can't fault the service at all from weprescribe. Always on hand for expert advice if needed with no judgement. Customer's safety and well-being is a prior... See more

Company replied


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Pharmacy
  4. Weight Loss Service

Written by the company

We Prescribe are a regulated online prescribing practice designed to deliver healthcare to you wherever you are at any time of day. We believe that pharmacists are at the forefront of primary healthcare being the first port of call for patients when they cannot access treatment from their GP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(2,007)

1,051 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Way too clunky

Way too clunky! No specific message or e mail informing me to take pics etc like other providers, just read a generic e mail, says I have a message but then have to scroll right down the page to see anything, the least straightforward site I’ve used to buy mounjaro so far, and I’ve used 5 now, definitely room for improvement. Postage is also expensive, chose 3 day service which was the middle option and it came next day anyway, all a bit random!

* Update on the original post, I had a call about this, got chance to feedback in detail and changes have been made following this, can’t say fairer than that, never had that from any other Mounjaro supplier!

July 20, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for taking the time to share your feedback. We really appreciate your honesty.

It was great speaking with you, and thank you for letting us know about your experience. Feedback like yours helps us identify areas where we can improve.

Following our conversation, we've already made changes to make the process clearer and easier to follow, particularly around communicating when photos are required and making important messages more visible.

We're sorry your experience wasn't as straightforward as it should have been, but we genuinely appreciate you bringing these issues to our attention. We hope you'll notice the improvements if you choose to order with us again.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Excellent service

July 20, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your kind review! We're delighted to hear that you had an excellent experience with our service. We really appreciate your support and look forward to helping you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Was a bit nervous initially

Was a bit nervous initially. But after talking to the staff, I was calm . They professional and helpful. They assisted me very thorough. They were very patient and answered all my calls and questions.

May 15, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your thoughtful review! We're delighted to hear that our team was able to put you at ease and provide the support you needed. It's wonderful to know you found our staff professional, patient, and thorough, and that they took the time to answer all of your questions.

Your kind words mean a great deal to us, and we're so pleased we could make your experience a positive one.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Excellent

I am using this website for a while now and it is great! Easy reordering, fast delivery.

July 20, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your kind review! We're delighted to hear that you've had a great experience with us and that you find the reordering process easy and the delivery fast.

We really appreciate your continued support and look forward to serving you again.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

I have always been very impressed with…

I have always been very impressed with this company. Super speedy, efficient and well packaged. Have no complaints at all

July 17, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your wonderful review! We're delighted to hear that you've consistently had a positive experience with us. It's great to know you've been pleased with our speedy service, efficiency, and careful packaging.

Your continued support means a great deal to us, and we truly appreciate your kind feedback.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very fast

Very fast, thanks

July 19, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your kind review! We're delighted to hear you were pleased with the speed of our service. We really appreciate your feedback and look forward to serving you again.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Good service

Great, quick service, while checking everything was as it should be

July 19, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your wonderful review! We're delighted to hear that you found our service quick and efficient while still carrying out the necessary checks to ensure your treatment was appropriate. We really appreciate your kind feedback and look forward to supporting you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Quick delivery professionlay packed

Quick delivery professionlay packed, consultation doctors veri nice to talk to.
Bit too many questions in the form before purchase, I assume are required. Overall very good experience during the 5 months I got my medicine from them.

July 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with us over the past five months and that you've been pleased with our quick delivery, professional packaging, and the support from our clinical team.

We also appreciate your feedback about the consultation form. We understand it can seem like a lot of questions, but they are required to ensure we can prescribe safely and provide the most appropriate care.

Thank you again for your continued support, and we look forward to helping you throughout your treatment.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very good service

Very good service. Straight forward and prompt delivery

July 17, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your kind review! We're delighted to hear that you found our service straightforward and that your order was delivered promptly. We really appreciate your feedback and look forward to serving you again.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Good communication

Good communication and speed of service. Can't fault it!!

July 17, 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your fantastic review! We're delighted to hear that you were pleased with our communication and the speed of our service. Your kind words mean a great deal to us, and we're so pleased we could provide you with a great experience.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Delivery very prompt

Delivery very prompt

July 17, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your kind review! We're delighted to hear that your delivery was very prompt. We really appreciate your feedback and look forward to serving you again.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Website so easy to use. Quick responses. Super swift delivery. Competitive prices

July 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your fantastic review! We're delighted to hear that you found our website easy to use, our customer service excellent, and that you were pleased with our quick responses, fast delivery, and competitive prices.

Your kind feedback means a great deal to us, and we look forward to serving you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Quick process

Quick process, great customer service and fast delivery. would definitely use again .

July 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your wonderful review! We're delighted to hear that you found the process quick, our customer service helpful, and your delivery fast. We really appreciate your recommendation and look forward to helping you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Great service as always

Great service as always

July 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your kind review! We're delighted to hear you've had another great experience with us. Your continued support means a lot, and we look forward to serving you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Great customer service.

Always helpful, customer service is really good. Prompt and fast delivery turn around. Would recommend.😁

July 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with our customer service and that your orders have been delivered promptly. Your recommendation means a great deal to us, and we truly appreciate your support.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Really quick turnaround from order to…

Really quick turnaround from order to delivery with lots of communication

July 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your fantastic review! We're delighted to hear that you were pleased with the quick turnaround from ordering to delivery and that our communication kept you updated throughout the process.

We really appreciate your kind feedback and look forward to supporting you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Process is easy and quick delivery

Process is easy and quick delivery, with updates throughout.

July 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your wonderful review! We're delighted to hear that you found the ordering process easy and that your delivery was quick. It's also great to know that the updates throughout the process kept you informed.

We really appreciate your feedback and look forward to serving you again.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very impressed!!!!!

Swapped from Asda to WePrescribe and placed my order at lunchtime on the 10th of July. My order was authorised and despatched that afternoon and delivered by Royal Mail Saturday morning.

Very impressed with every aspect of the online form, payment and speed of despatch.

Will be a long term customer!

July 10, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your fantastic review! We're delighted to hear that your switch to WePrescribe was such a smooth experience and that your order was authorised, dispatched, and delivered so quickly.

It's wonderful to know you were impressed with our online ordering process, payment system, and the speed of dispatch. Your kind words mean a great deal to our team.

We're thrilled to have you with us and look forward to supporting you on your journey for many months to come.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

I transferred from an existing…

I transferred from an existing prescription, the process was really simple and fast without much hassle. I was a bit dubious as I'd never heard of WePrescribe before.
In less than 24hrs all was approved and order sent out.
Most importantly this was significantly cheaper than anyone else

July 13, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you so much for your wonderful review! We're delighted to hear that you found the transfer process simple, quick, and hassle-free. We understand that trying a new provider can feel uncertain, so we're especially pleased we were able to give you a positive experience.

It's great to know your order was approved and dispatched within 24 hours, and that you found our pricing to be so competitive.

Thank you for choosing WePrescribe we look forward to supporting you throughout your treatment.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Excellent advice and prompt delivery of…

Excellent advice and prompt delivery of prescription.

July 13, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Thank you for your fantastic review! We're delighted to hear that you were pleased with the advice you received and the prompt delivery of your prescription. We truly appreciate your kind words and look forward to supporting you again in the future.

Thank you,
WePrescribe Team

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