I have been using WePrescribe for Mounjaro medication for nearly a year now and I cannot fault them. Orders are approved quickly after the relevant evidence is provided, dispatched quickly and arriv... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Swapped from Asda to WePrescribe and placed my order at lunchtime on the 10th of July. My order was authorised and despatched that afternoon and delivered by Royal Mail Saturday morning. Very im... See more
Company replied
I was so impressed that thanks to Aleena my prescription was done immediately. I moved to to 7.5mg Mounjaro and already lost 1kgs in 2 days My appetite is curbed and my cravings too Medication w... See more
Company replied
Amazing service as usual. Next day delivery. Can't fault the service at all from weprescribe. Always on hand for expert advice if needed with no judgement. Customer's safety and well-being is a prior... See more
Company replied
Company details
Written by the company
We Prescribe are a regulated online prescribing practice designed to deliver healthcare to you wherever you are at any time of day. We believe that pharmacists are at the forefront of primary healthcare being the first port of call for patients when they cannot access treatment from their GP.
Contact info
28a Willows Road, WS1 2DR, Walsall, United Kingdom
- 03300432332
- hello@weprescribe.co.uk
- weprescribe.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Is nice and easy very good…
Is nice and easy very good communication and spot on delivery I was in the rush due to travel . Medication was cold still on ice . Very reasonable price as well.
June 18, 2026
Reply from WePrescribe Online Pharmacy
Thank you for taking the time to leave such a wonderful review! We're so pleased to hear that our communication, delivery, and pricing met your expectations, especially with your upcoming travel. It's great to know your medication arrived well chilled and ready to use. We really appreciate your support and look forward to helping you again in the future.
Thank you,
The WePrescribe Team
Fantastic as always
June 15, 2026
Reply from WePrescribe Online Pharmacy
Thank you so much for your kind words! We're delighted to hear you had such a great experience. Your support and feedback mean a lot to us, and we look forward to welcoming you again soon.
Thank you,
The WePrescribe Team
Very helpful and supportive
Very helpful and supportive. Lovely service and they go out their way to reply properly and promptly.
June 15, 2026
The reorder process is easy
The reorder process is easy , uploading photos is easy and communication is great ,the customer service team are on the ball and from ordering to receiving my order was less than 48hours .
June 12, 2026
Reply from WePrescribe Online Pharmacy
Thank you for your review.
We're delighted to hear that you were happy with both our pricing and speedy delivery service. We work hard to provide great value alongside a smooth and efficient experience for our patients, so it's wonderful to know that this was reflected in your order.
Thank you for choosing WePrescribe. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
WePrescribe Team
Always very efficient
Always very efficient and prescription arrived within 48 hours of order. Excellent service.
June 15, 2026
Reply from WePrescribe Online Pharmacy
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our service efficient and that your prescription arrived promptly. Providing a smooth ordering process and fast delivery is something we strive for with every order.
We truly appreciate your kind words and your support. Thank you for choosing WePrescribe, and we look forward to assisting you again in the future.
Kind regards,
WePrescribe Team
Terrible Customer Service
Really annoyed with the attitude of this company. I have been a loyal customer since December, switching over from Numan for Mounjaro.
I ordered my next dose last Wednesday evening paying £9.95 for next day delivery, meaning it should have been delivered to me on Friday. My order was approved on Thursday morning and sent with Royal Mail tracked 24. It had been sat at the West Midlands hub since Thursday evening. I contacted WePrescribe on Saturday morning. I received an email telling me to wait until Monday!!! It is a temperature controlled drug and was dispatched on Thursday morning! It always arrives completely defrosted as it is with the box battered and soggy. I found this attitude shocking. They said that tracking said it was going to be delivered yesterday (Saturday) but as I pointed out to them, the tracking states a time but actually no day! It still says the same today (Sunday) and my dose is due tomorrow. Its not going to be safe to use now and no doubt it is lost or stolen seeing as tracking is still showing the same information as it did on Friday. WePrescribes website clearly states their delivery policy on their website and it has not been adhered too. I pay a lot of money for Mounjaro and postage and the lack of customer service is now making me rethink who I am spending my hard earned money with and who I should trust with regards to my health.
June 13, 2026
Unprompted review
The process was efficient but thorough
The process was efficient but thorough. The staff were clear and friendly. The goods arrived on time.
June 12, 2026
Reply from WePrescribe Online Pharmacy
Thank you for taking the time to leave us a review.
We're delighted to hear that you found the process both efficient and thorough. Providing clear communication, friendly service, and ensuring orders arrive on time are all priorities for our team, so it's wonderful to know that this was reflected in your experience.
Thank you for choosing WePrescribe. We truly appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
WePrescribe Team
Reply from WePrescribe Online Pharmacy
Thank you for taking the time to leave us a review.
We're delighted to hear that you were pleased with our prompt service and efficient delivery. Providing a smooth, reliable experience for our patients is always our goal, so it's great to know we met your expectations.
Thank you for choosing WePrescribe. We look forward to supporting you again in the future.
Kind regards,
WePrescribe Team
Reply from WePrescribe Online Pharmacy
Thank you for taking the time to leave us a review.
We're delighted to hear that you've been pleased with our service and found the process quick and straightforward as an ongoing client. We work hard to make reordering as smooth and efficient as possible, so it's great to know this has been your experience.
Thank you for your continued trust in WePrescribe. We look forward to supporting you throughout your journey.
Kind regards,
WePrescribe Team
Good experience from start to receiving…
Good experience from start to receiving package.
June 11, 2026
Reply from WePrescribe Online Pharmacy
Thank you for taking the time to leave us a review.
We're delighted to hear that you had a good experience from the initial consultation through to receiving your package. Providing a smooth and reliable service for our patients is extremely important to us, so it's wonderful to know that your experience reflected this.
Thank you for choosing WePrescribe. We look forward to supporting you on your journey and are always here if you need any assistance.
Kind regards,
WePrescribe Team
Fantastic & efficient service from this…
Fantastic & efficient service from this company.
The only problem was with the delivery service which sent me a tracking email giving me a date for delivery which made me stay in all day only to not turn up till the next day. Poor service from Royal Mail.
June 10, 2026
Unprompted review
Reply from WePrescribe Online Pharmacy
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received from our team and that you found the process efficient.
We are sorry that your delivery experience did not meet expectations. Unfortunately, delivery schedules are managed by Royal Mail, and while we always aim to dispatch orders promptly, delays can occasionally occur once parcels are in transit.
We appreciate your understanding and your kind comments about our service. Thank you for choosing WePrescribe, and we look forward to supporting you again in the future.
Kind regards,
WePrescribe Team
The company is very efficient and…
The company is very efficient and delivery super fast.
June 8, 2026
Reply from WePrescribe Online Pharmacy
Hi Susan,
Thank you for your kind review! We're delighted to hear that you found our service efficient and our delivery super fast. We appreciate your feedback and look forward to serving you again soon.
Thank you,
WePrescribe Team
Quick easy service
June 8, 2026
Reply from WePrescribe Online Pharmacy
Hi James,
Thank you for your review! We're delighted to hear that you found our service quick and easy. We appreciate your feedback and look forward to helping you again in the future.
Thank you,
WePrescribe Team
Discount and very reliable service
Discount and very reliable service, customer service is too good
June 7, 2026
Reply from WePrescribe Online Pharmacy
Hi Juanita,
Thank you for your review! We're pleased to hear that you find our service reliable and that you’re happy with our customer service. We really appreciate your feedback and your support.
Thank you,
WePrescribe Team
Brilliant
Really professional, polite team. Good interface and really fast delivery once all checks complete. Highly recommend
June 5, 2026
Reply from WePrescribe Online Pharmacy
Hi Emma,
Thank you for your fantastic review! We're delighted to hear that you found our team professional and polite, and that you’re happy with the service and user experience. It's also great to know that delivery was fast once all checks were completed. We really appreciate your recommendation and look forward to supporting you again in the future.
Thank you,
WePrescribe Team
What makes my experience great that…
What makes my experience great that these guys message you and ask you how you are getting on, delivery service is good
June 5, 2026
Reply from WePrescribe Online Pharmacy
Hi Alan,
Thank you for your lovely review! We're really pleased to hear that you’ve had a great experience and that our follow-up messages and check-ins have been helpful for you. It’s also great to know you’re happy with the delivery service. We really appreciate your feedback and look forward to continuing to support you.
Thank you,
WePrescribe Team
Reply from WePrescribe Online Pharmacy
Hi Suzanne,
Thank you for your review! We're glad to hear you found our service efficient and professional. We really appreciate your feedback and look forward to supporting you again in the future.
Thank you,
WePrescribe Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.