WePrescribe Online Pharmacy Reviews 

2,012
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, noting that orders are approved and dispatched quickly, often arriving the next day or within a couple of days. Many people highlight the exceptional customer service and the helpful, friendly staff who provide expert advice and support. Consumers appreciate the easy ordering process and the company's reliability. However, some customers also noted occasional issues with delivery, experiencing delays or orders not arriving on the promised date, even with expedited shipping. A few people mentioned challenges with communication, such as a lack of direct phone contact or generic email responses, and difficulties with deliveries requiring a signature.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, efficiency, and... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Consumers find the ordering process to be positive, with many praising its simplicity and ease, especially... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness and efficiency... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using WePrescribe for Mounjaro medication for nearly a year now and I cannot fault them. Orders are approved quickly after the relevant evidence is provided, dispatched quickly and arriv... See more

Company replied

Rated 5 out of 5 stars

Swapped from Asda to WePrescribe and placed my order at lunchtime on the 10th of July. My order was authorised and despatched that afternoon and delivered by Royal Mail Saturday morning. Very im... See more

Company replied

Rated 5 out of 5 stars

I was so impressed that thanks to Aleena my prescription was done immediately. I moved to to 7.5mg Mounjaro and already lost 1kgs in 2 days My appetite is curbed and my cravings too Medication w... See more

Company replied

Rated 5 out of 5 stars

Amazing service as usual. Next day delivery. Can't fault the service at all from weprescribe. Always on hand for expert advice if needed with no judgement. Customer's safety and well-being is a prior... See more

Company replied


Company details

  1. Online Pharmacy
  2. Health Consultant
  3. Pharmacy
  4. Weight Loss Service

Written by the company

We Prescribe are a regulated online prescribing practice designed to deliver healthcare to you wherever you are at any time of day. We believe that pharmacists are at the forefront of primary healthcare being the first port of call for patients when they cannot access treatment from their GP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,012)

1,056 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Really kind and helpful advice, and always very quick to respond, and an easy to use messaging system. Shipping is very quick and packaged very well. 10/10

May 19, 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Lauren,

Thank you so much for your fantastic review! 😊 We’re delighted to hear you found our service excellent from start to finish and that our team were kind, helpful, and quick to respond. It’s also great to know you’re happy with the ease of our messaging system and the speed and care of our shipping.

We really appreciate your support and look forward to helping you again in the future!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Always a pleasure dealing with this…

Always a pleasure dealing with this company very professional and quick service

May 22, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Gaynor,

Thank you so much for your kind words! 😊 We’re delighted to hear that you’ve consistently had a positive experience with us. Providing a professional and efficient service is always our priority, and we truly appreciate your continued support.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Like the old days

From start to finish the whole transaction was smooth even got a discount for returning customer which makes them very competitive good company

May 22, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Robert,

Thank you so much for your wonderful review! 😊 We’re really pleased to hear that everything went smoothly from start to finish and that you were happy with the returning customer discount. We truly appreciate your continued support and are delighted you found us competitive. We look forward to helping you again in the future!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Great Pharmacy,easy ordering and always…

Great Pharmacy,easy ordering and always quick delivery.

May 21, 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Margaret,

Thank you so much for your kind review! 😊 We’re delighted to hear that you find the ordering process easy and our delivery service quick. Your support means a lot to us, and we look forward to helping you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Control pregnancy

I was to use it medicine 4years a go is so good for me

May 21, 2025
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Nantenaina,

Thank you for your review! We’re so pleased to hear the medication has worked well for you and that you’ve had a positive experience over the years. We truly appreciate your support and look forward to continuing to support you on your journey.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Friendly and quick delivery

Friendly and quick delivery

May 9, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Amy,

Thank you so much for your lovely review! 😊 We’re really pleased to hear you found the service friendly and the delivery quick. We truly appreciate your support and look forward to helping you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Delivery service

Delivery service

May 17, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you for your feedback! We’re glad to hear you were happy with our delivery service. We appreciate your support and look forward to delivering for you again soon.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Ferne,

Thank you for your great feedback! We’re delighted to hear you’re consistently happy with our fast service. Your support means a lot to us, and we look forward to serving you again soon.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Fast service

Fast service , regular checks , no more expensive than anyone else

May 16, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you for your review! We’re really pleased to hear you found our service fast, reliable, and competitively priced. We appreciate your support and look forward to helping you again in the future.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service and swift delivery. I purchase my medication from here and they make sure it’s safe for me and are always available if I need any advice.
Definitely will be using their services.
Thank you

May 18, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you so much for your kind review. We’re delighted to hear that you’ve been happy with both our customer service and delivery times. Your safety and wellbeing are always our top priority, and we’re pleased to know you feel supported by our team whenever you need advice.

We truly appreciate your trust and look forward to continuing to support you in the future. Thank you again for your valued feedback!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, my order was approved very quickly. I selected 2-3 day delivery but it arrived the next day, very impressed. Will use again

May 17, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Louise,

Thank you for your great review! We’re really pleased to hear your order was approved quickly and that it even arrived sooner than expected. It’s great to know you were impressed with the service, and we truly appreciate your support. We look forward to helping you again in the future!

Thank you,

WePrescribe Team

Rated 4 out of 5 stars

Good company to order from!

Good company to order from. Very thorough with making sure it’s going to the right person and that’s a good sign!
Delivery quick and service was great 😊

May 17, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Chantel,

Thank you for your review! We’re really pleased to hear you were happy with the quick delivery and the service you received. We take security and making sure orders reach the correct person very seriously, so it’s great to know that gave you confidence in ordering with us. We truly appreciate your feedback and look forward to serving you again soon!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

I appreciate the wonderful support in place.

I appreciate the support from my pharmacist. I’m happy I can ask questions face to face through zoom.

May 13, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Rebecca,

Thank you for your kind feedback! We’re really pleased to hear that you feel supported by your pharmacist and find the face-to-face Zoom appointments helpful. Being able to ask questions and get clear guidance is so important, and we’re glad this has made a positive difference for you. We truly appreciate you taking the time to share your experience!

Thank you,

WePrescribe Team

Rated 1 out of 5 stars

I decided that I did not want to…

I decided that I did not want to proceed with my online purchase as I had waited two weeks for my order. I then checked my spam and realised I had received an email from them to o book a consultancy interview, then show a photo with my name on the scales with todays date. Although I had provided pictures this was then required and not part of the signing up process. I called We Prescribe to cancel my order and they stated that after 2 hours of booking your order it can not be refunded. On hearing this I did state to the company representative that this is against the sale of goods act 1979. I will now be taking this up in writing with the company and we be emailing them. I would not recommend any company that does not abide by UK Law!

May 14, 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not initially meet expectations.

Our team aims to support all patients throughout the onboarding and verification process, which is required to ensure safe and appropriate prescribing. We appreciate your patience while this was being resolved.

We’re pleased that we were able to assist you further and that the matter has now been resolved. If you need any additional support, our team is always happy to help.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Great service again

Great service again,
Kept up to speed on the progress of my order
And swift delivery via Royal Mail
Thanks

May 11, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you for your kind review! We’re delighted to hear you were happy with the service again and that the order updates kept you informed throughout. It’s also great to know your delivery arrived swiftly with Royal Mail. We really appreciate your continued support — thank you!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi John,

Thank you for your review! We’re delighted to hear you’re happy with the service and quick delivery so far. We really appreciate your support and look forward to serving you again soon!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Quick response and delivery within 3…

Quick response and delivery within 3 days from the order, brilliant service.

May 9, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Iwona,

Thank you for your lovely review! We’re so pleased to hear you were happy with both the quick response and delivery service. We really appreciate your support and hope to see you again soon!

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Another order with excellent service

Another order with excellent service
Thank you

May 8, 2026
Unprompted review
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Sarah,

Thank you for your continued support. We’re delighted to hear that you’ve once again received excellent service from our team.

We truly appreciate your kind words and look forward to assisting you with future orders.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very easy process and fast shipping.

Very easy process and fast shipping.

May 8, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi,

Thank you for your feedback. We’re delighted to hear that you found the process easy and were happy with the fast shipping.

We really appreciate you taking the time to share your experience and hope to assist you again soon.

Thank you,

WePrescribe Team

Rated 5 out of 5 stars

Very quick replies

Very quick replies. I was offered a better price elsewhere and they matched the price straight away! Very good service!

May 8, 2026
WePrescribe Online Pharmacy logo

Reply from WePrescribe Online Pharmacy

Hi Gab,

Thank you for your fantastic feedback. We’re so pleased to hear that you were happy with our quick responses and service.

We always aim to provide the best possible value for our patients, so we’re glad we could help with the price match. Your support is greatly appreciated, and we look forward to assisting you again in the future.

Thank you,

WePrescribe Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look