We Scan Tickets Reviews 11

TrustScore 4 out of 5

3.8

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Company details

  1. Internet Shop

Information provided by various external sources

Sell tickets online for any event, fast and securely at wescantickets.com. Free to event organisers. Get paid directly


Contact info

3.8

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I wanted a ticket for SUNDAY not…

I wanted a ticket for SUNDAY not Saturday !

April 2, 2026
Unprompted review
We Scan Tickets logo

Reply from We Scan Tickets

"Hi Neil,

Thank you for bringing this to our attention. We take all feedback seriously, but after a thorough search of our system, we’re unable to find a booking or ticket purchase under your name.

We pride ourselves on providing a great experience, so we’re concerned that there may have been a misunderstanding. We’d love the chance to make this right and investigate exactly what happened.

Could you please reach out to us directly at hello@wescantickets.com

Best regards,

We Scan Tickets Team"

Rated 5 out of 5 stars

Barnabas Safe and sound

Barnabas Safe and sound have been using We Scan Tickets for a number of years to take bookings for our summer activities.
The system is easy to use and gives us the data we need immediately. We love that we can personalise our own ticketing site and that we don't have to wait until the event to get payment.

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and Friendly Company!

Having attended many events that We Scan Tickets have worked at (VW Festival and Autumn Lights) - entrance to the event was so quick and easy. The staff were lovely and friendly, I heard them on a few occasions being really helpful with other guests dealing with tricky queries.

The procedure and tech they have made it so simple for a process that can often be quite complicated.

I’d thoroughly recommend them for your events!

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I have used this company for the past couple of years, great service and super reliable. The software is simple to use, perfect for any event.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great company!

Used the system for a long time (nearly 12 years).

Easy to use from an event organisers point of view and great team to talk to if you have any issues.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Consistent and reliable

I've been using We Scan Tickets for roughly 10 years now to sell tickets for events I organise and have been very happy with their service. Really good people too. I wouldn't hesitate to recommend them to anyone organising a ticketed event who wants easy access to their page for updates, a great low fee and to deal with people you can actually talk to.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

We love WeScanTickets

We have experienced wescantickets first hand at many events and the staff are amazing and very friendly, we hope to see them at as many events as possible. Quick, easy and reliable, you can't ask for better than that

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

Lies, money stealing and fakes reviews

Bought tickets via WeScan for Autumn Lights Festival in Harrogate only to then get an email from Autumn Lights saying it was cancelled due to low sales. Email also said to contact WeScan for either full refund or replacement tickets elsewhere. I did exactly this only to be told that they don't deal with refunds and they had forwarded my request to Autumn Lights. No response from Autumn Lights. I followed up again with WeScan to get the run around again. Following another email chasing my refund I suddenly get sent replacement tickets for another venue I can't attend. I gave every opportunity for 'Shannon Emmett' to do the right thing prior to leaving this review but they've chosen to steal my money instead. Also, I've reported WeScan to trustpilot for leaving fraudulent reviews. See below for the only two positive reviews from 'Shannon' Leigh and 'Katy' Emmett. You could at least have thought of better fakes names. Stay clear of this organisation.

November 6, 2025
Unprompted review
We Scan Tickets logo

Reply from We Scan Tickets

Thankyou for your review Dave,

We looked into this matter and found you requested a change of venue with the organisers, which was processed promptly,

You then changed your mind and requested a refund, all refund requests must go through the organisers as we cannot authorise refunds on their behalf as per our Terms and Conditions. As you didn't receive a response from the organisers, you then continued to email us demanding a refund or you would write a negative review.

Rated 5 out of 5 stars

Selling with WST for 10 years

We have 10 events annually and We Scan Tickets makes it so simple - takes the stress out of selling tickets. Highly recommend.

December 19, 2023
Unprompted review
We Scan Tickets logo

Reply from We Scan Tickets

Thankyou for your review :)

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