Not a great company-multiple grey areas overlap with their other company URANG to keep jobs in-house & overcharge clients. Leigh was our manager-she visited building only ever once(didn’t go inside)so... See more
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See what reviewers are saying
The small team that I deal with at Westbury Residential Ltd who manage our apartment block is excellent. Easy to contact, they're prompt to both reply and deal with any issues. Highly recommend. Spec... See more
Bernadette approached us to supply emergency power after a major flood. Although we had some early admin delays, Bernadette appreciated that we had procedures to follow and kept me in the loop at ev... See more
Working with this property management company has been a truly awful experience. Our property manager, Leigh, is highly unreliable and seemingly absent. Her responsiveness is nonexistent unless it b... See more
Contact info
200 New Kings Road, SW64NF, London, United Kingdom
- 0207 751 8099
- mail@westburyresidential.com
- westburyresidential.com
3.0
Average
27 reviews
Hasn’t replied to negative reviews
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Bernadette was very helpful in…
Bernadette was very helpful in arranging keys and providing documentation. Thanks for all your help.
June 22, 2023
Unprompted review
Very professional service
Communicating with Bernadette was made very easy for a contractor like us. She worked in a very professional
manner and provided us with all the correct information to complete the tasks.
July 3, 2023
Unprompted review
Reply from Westburyresidential
THanks - that's great feedback and much appreciated.
Estate issues
Bernadette has been very helpful and available to address the estate issues that I reported.She has updated any progress to resolve the problem.I am very satisfied with her attitude and approach.
April 19, 2023
Unprompted review
Bernadette supportive go between
Bernadette has been the supporting go between myself and the manager in charge of my leasehold. She was so helpful and understanding of what was/is needed to be addressed and tried tirelessly to get issues sorted and settled.
I am pleased to be working with her again with a new manager and I am sure with both of them we can move things forward!
Thank you Bernadette for your tenacity, good humour, ability to grasp the importance of matters and attentiveness to those matters.
April 4, 2023
Unprompted review
Reply from Westburyresidential
Thank you so much - Bern is a real asset to the team!
5 Stars for Bernadette Portneous
I just had the pleasure of working with Bernadette on a potential issue and she was extremely, kind, courteous, responsive and very pleasant to work with :)
March 9, 2023
Unprompted review
Reply from Westburyresidential
Thank you Holly - I don't know what I would do without her and the rest of the WR team. Alison Mooney Director WR
Reply from Westburyresidential
Thank you so much - she is a great member of our team.
Helpful and professional
We have been dealing with Bernadette from Westbury to arrange various risk assessments as requested by them. Bernadette has been very helpful, professional and prompt with her responses, making the coordinating of assessments quick and easy. Thanks Bernadette!
March 8, 2023
Unprompted review
Reply from Westburyresidential
Thanks Emma - Bern is cooking on gas!
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