West Country Surveyors Ltd Reviews 111

I would highly recommend and not hesitate to use West Country surveyors in the future.
From the very start the communication was very fast, friendly and very helpful. Being first time buyers it was laid out so clearly to aid us in understanding the process as a whole.
We had Erica Bond complete the survey of our proposed new home. Every aspect of what Erica has done for us has been absolutely brilliant. The report was incredibly thorough and left no stone unturned. She outlined possible issues or things that would need some care and attention whilst still keeping a fair and balanced outlook on reality due to its very old age which helped us move forward with the purchase with the best possible knowledge, understanding and to be fully prepared!
I had multiple phone calls with Erica in which she was very kind and patient to answer all my questions and broke everything down in great detail so that we could understand everything and knew actually what we were expecting when the report came through.
I would like to thank West Country Surveyors and Erica in particular as they’ve made this part of a stressful house purchase feel seamless!
It really was a first class survey and if you’re lucky enough to get allocated Erica then you’ve struck gold!

I highly recommend Matt Pilkington, The survey report that he did was excellent very easy to read, lots of photos. I was very pleased with the outcome and would definitely use this company again. Brilliant communication throughout

Great Service! Very personable, flexible and willing to go the extra mile to make sure that I have a full understanding of the report - no matter how many times I reach out. Thanks Matt and West Country Surveyors!

I am so pleased that I asked West Country Surveyors to carry out a survey on a property I was looking to buy. Mathew Pilkington was extremely thorough and his report was clear and concise. In all, the report helped the decision making process immensely.

I would definitely use this company again.

My level 2 homeowners survey was handled very professionally and Matthew was extremely helpful throughout the process. The report was easy to understand, very detailed and covered everything as required. Matthew also called to talk through the report and to answer and further questions.
Would highly recommend West Country Surveyors Ltd.

Matt Pilkington completed my survey and I was very pleased with it. I had a detailed report and it was very thorough. I had a call soon after to talk through the main points and then a full report a few days later. They had a cancellation so I was able to have the survey done very fast. Due to issues with buying, I dealt with them 3 times and they were always helpful and professional, with competitive pricing. I want to also mention Hannah, she was always so kind and helpful when I had to delay and she's a credit to the company. Highly recommended!

Very nice to deal with, responsive and professional and assisted on a couple of tight deadlines. We had instructed them to act on a purchase last year but that fell through so was good to be able to instruct them this time round! We needed a Level 3 Survey and, out of the blue, a Reinstatement valuation for the insurers and all dealt with on an expedited basis. Would happily recommend! Thank you!

very detailed report. I had some questions and the director took 45 minutes out of his day to answer my questions as my surveyor was annual leave for 2 weeks. Great service would recommend.

Very kind and helpful surveyor

I was extremely impressed with the service I received from Erica Bond. I was provided a detailed and thorough report that clearly highlighted key findings, including potential and urgent issues, which ultimately gave me a fuller understanding of the concerns I had initially. She was honest and I appreciated her deep insight into the property. She was extremely professional, attentive, and generous with her time, carefully talking through every concern I had in a thoughtful and easy-to-understand way. I was very pleased with the overall service and would highly recommend her to anyone needing a property survey.

The first contact at West Country Surveyors Ltd was friendly and helpful. The actual surveyor, Matthew Pilkington , was very helpful - giving an in depth verbal report on request when the report he had completed was delayed in the WCS LTD system. The wait of 3 weeks for the survey to take place was inconvenient, but the price was OK .

Everything about West Country surveyors has been great! Booking my Homebuyers survey online was incredibly easy and there was great communications throughout the process. I received my detailed and thorough report with photographs promptly, and also recieved verbal feedback and useful advice over a phone call from David Clare. Would definitely recommend using West Country Surveyors to anyone living in the south west!

Thorough survey done on time by Matthew Pilkington.

Would recommend

David and the team at West Country Surveyors have again provided an excellent service. We received a very thorough report which really helped us make an informed decision on the property we wanted to buy. David addressed particular concerns we had on both current and future maintenance issues, and was very helpful fully explaining answers to further follow-up queries we raised.

In addition, the kindness and efficiency of the office staff throughout also made what can be a rather daunting experience as easy as possible. Thank you, all!

We thoroughly recommend West Country Surveyors.

Highly recommend WCS, in particular Mathew Pilkington, for their exceptional service and efficiency. Mathew was a pleasure to deal with, producing a thorough and detailed level 3 house survey, and most importantly was incredibly generous with his time in explaining the report. In addition they were one of the best quotes we received so win win!
Thanks Matt!

Excellent service throughout. Very quick responses to any of our questions. The final survey rep[ort is clear and includes many photos which has helped us understand the report more fully.
Highly recommended.

Erica is a fantastic surveyor and nothing has been too much trouble for her. She carried out a full level 3 survey for us in less than ideal conditions. The report is thorough and in depth and the follow up call was very informative and helpful. We wouldn’t hesitate to contact Erica and West Country Surveyors again if needed in the future.

From start to finish quick efficient service.
Erica Bond our surveyor wrote a detailed, informative report which helped us make a decision about the house we were purchasing. She spent 4.5 hours at the property. Her follow up emails were so lovely. She really does need a special thank you. We will definitely not hesitate to use this company again.

We dealt with Erica for a survey on an older property which had its quirks! She explained everything very clearly and the report was very detailed which highlighted all the various issues in plain English, we will undoubtedly use her again for any future purchases.

Matt offered an excellent service. Would highly recommend. Not only was the service easy and quick to arrange, he interpreted our needs wells and offered a very comprehensive report to aid our property purchase. Thank you!