I made my own card, Name, Address, Phone number Me the sender, on the other side has the person that i send too, When i walk in i pass over my card and my I.D. i check sign the pad and Pay, the only... See more
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About Western Union
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For over 170 years, Western Union has advanced technology to connect people with the places and loved ones that matter most to them. Now, as a global leader in cross-border, cross-currency money movement, and with 600,000+ agent locations1 in over 200 countries and territories, Western Union makes it easy and convenient for you to send money to friends and family around the world.
Whether you need to transfer money to a friend down the street or to a family member across the globe, Western Union gets your funds where they need to be, quickly and reliably. You can visit a nearby agent location and send money while on the go or make a transfer from the comfort of home at WesternUnion.com or on the Western Union® app.
With our app, it just takes a few taps to send money to your loved ones. Send money internationally to over 4 billion bank accounts, an agent location for fast cash pickup, or to thousands of mobile wallets2. Easily send money any time to countries like India, Mexico, the Philippines, Jamaica, China and more. Certain receiving methods are only available in select countries, so make sure to check ahead of time at WesternUnion.com before sending money abroad.
Western Union® services also include convenient ways for you to pay your bills, send money to a loved one on a military base or at a correctional facility, reload a prepaid card, or purchase money orders. Visit WesternUnion.com to learn more about the wide variety of services offered.
No matter how you decide to send money with Western Union, we’re committed to providing you with a quick, easy, and most importantly, reliable way to transfer funds to the people who matter most. If you ever have issues with a money transfer, please reach out to our customer service team anytime at 1800 325 6000 (U.S) or by visiting our contact page
1Agent location count valid as of December 31st, 2021
2Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.
3Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
4Terms and Conditions apply. Restrictions apply, see amazon.com/gc-legal.
Contact info
P. O. Box 6036, 80112, Englewood, United States
- 1-800-325-6000
- westernunion.com
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The app is very easy to navigate
The app is very easy to navigate, very user friendly. It only takes a couple of minutes to send money to another country. The exchange rate is ok.

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Reply from Western Union
I always send money to my families and…
I always send money to my families and they always receive without any problem and when I made a mistake with my transaction I have good feedback from your side and your staffs are so helpful

Reply from Western Union
Excellent but rate is a little bit down…
Excellent but rate is a little bit down compared to others.

Reply from Western Union
Be aware that Western Union is a…
Be aware that Western Union is a cheater and scam, some creater a fake ID in my account as a sender, transferred the amount from my bank account, and sent it to the fake ID. Now, they are not listening and solving my problem. They said once money is transferred, they can't take any action.
Great they used to notify me when the…
Great they used to notify me when the money is withdrawn

Reply from Western Union
Points keep my pockets filled
The ease of use. The promotion of a few points can mean a big difference in fees.

Reply from Western Union
Top Notch service's pm
Thank you for great services, And very prompt responses of delivery and Pickup notifications.

Reply from Western Union
Western union have been reaching out to…
Western union have been reaching out to the people that i love most❤️ and care for.. i just love ❤️ love love ❤️ Western you make my days

Reply from Western Union
I am sending money for 23 years now and…
I am sending money for 23 years now and I don’t have a problem.

Reply from Western Union
My experience with western union is…
My experience with western union is very good The only problem I have is when you send more than $500 to a thousand dollars, it's always difficult for Haitians to pick it up if they don't want to give it to the cashier.

Reply from Western Union
Money took over 12 hours to get to the…
Money took over 12 hours to get to the account after it was advertised that it would get there in minutes.
quick and easy to do
I have never had any problems sending…
I have never had any problems sending the monthly assistance to my brother. And, my brother has never experienced any problems picking up the money with which he is able to pay for his children's schooling and transportation to and from school. Thank you.

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