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Rated 5 out of 5 stars

From the first phone call with Bill to the plumber coming very promptly and dealing with our problem so efficiently and politely, we were so impressed with the service. Will definitely use again. Than... See more

Rated 5 out of 5 stars

Luke and Spencer arrived on time to carry out pre-planned work. Luke (plumber) replaced close fitting toilet and installed new shower head and hose on electric shower arrangement. Spencer relocated do... See more

Rated 5 out of 5 stars

So happy with the work from Andy and his plumbers at West Heating. Got let down by another local tradesman and was recommended Andy - able to get guys out same day, new boiler part fixed the next morn... See more

Rated 4 out of 5 stars

There was an initial blip following my enquiry: I was not phoned back as promised. However, when I tried again 2 days later, a visit was then scheduled that same day. Barry arrived as agreed and quick... See more

Company details

  1. Gas Installation Service

Written by the company

Based in Weston Super Mare, West Heating combine attractive pricing and a quality local service for all plumbing and heating works. We aim at providing 100% customer happiness. West Heating, who are part of the John West group have 60 years trading.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

5-star
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Rated 5 out of 5 stars

Excellent Service

Excellent service and knowledge, the engineer Barry was brilliant in explaining and showing the problem and his workmanship was very good to resolve. Highly recommend.

February 2, 2022
Unprompted review
Rated 1 out of 5 stars

Our experience of this company had been…

Our experience of this company had been good, the staff who visited the property were great, but the people who answered the telephone (two different women) when you ring are curt, abrupt and boarding on rude and the company subsequently refused to honour it's own warrantee on an installation. So be careful. A real shame. We have paid the invoice, but it leaves a bad taste, when you buy in good faith.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Really good company.

Really good company.
I had Barry who is brilliant he knows his stuff he serviced our boiler and fitted a part which was needed.
Very happy man and friendly staff.
Well recommended

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

I have received excellent service over a number of years from West Heating. They have always been professional, courteous and extremely efficient. I would highly recommend their services.

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

A first class service you always get

A first class service you always get , good pricing ,good workmanship ,and first class staff.Many thanks to Bill for organising jobs and Jason for carrying carrying it all out.
Would certainly recommend this firm ,

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, always use west heating for my caravan. Barry the lpg engineer is very funny and brilliant at his job. Office staff always polite and friendly, they help as much as they can.

January 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick and reliable and reasonable price. They diagnosed the problem quickly, The engineer that came out kept me informed of what was going on and explained very clearly what needed to happen. I was very pleased we now have a warm house. Thanks you .

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

Two jobs done very well

I've used West Heating for two jobs now. The first was a lot of replacement pipework around a boiler and under kitchen sink. The second was some maintenance to 8 radiators and installation of a wireless room thermostat. I would definitely recommend them. The work was done to a high quality.

We also had to make some decisions about how to handle various elements of the work and the plumber on site was easy to talk to and recommended sensible solutions. Very straight forward and easy to work with.

November 9, 2020
Unprompted review
Rated 5 out of 5 stars

An impressive result

I contacted West Heating regarding a replacement boiler.
Andy visited and gave professional advice before e-mailing me a quote.
The price was reasonable and a date arranged.
Dawn confirmed the job a day before work commenced.
The Plumber Barry arrived and discussed the job.
There were complications which he handled perfectly. I have an engineering background and was very impressed by his work-method and the final result.
I recommend the company and send my sincere thanks to Andy, Dawn & Barry.

October 30, 2020
Unprompted review
Rated 5 out of 5 stars

Needed a quick radiator replacement

Needed a quick radiator replacement and Made the call.
Same day visited by Andy who gave me a quote. Barry arrived the following day and Quietly and in a very professional way completed the task to a Very High Standard. Mo Mess No Fuss. Highly Recommended.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service

So happy with the work from Andy and his plumbers at West Heating. Got let down by another local tradesman and was recommended Andy - able to get guys out same day, new boiler part fixed the next morning - brilliant! Arrived when they said they would; professional, friendly and courteous workers (thank you Paul and young chap!) Cannot fault them and will definitely use them again. Thank you!

March 19, 2020
Unprompted review

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