Our combi boiler was not firing up and was not producing hot water. Jack and Ollie arrived within the booked time frame. I thought their interaction with us (shivering) old biddies was very good. Afte... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the outset the quote provided by Jack was clear and unambiguous which gave us the confidence to go ahead with the project. The two engineers (Harrison and Max) were first class and completed the... See more
Westmancoat are our go to local company as the service we receive from them is always 5 star! We have had our gas boiler serviced by them every year since they originally installed it and the boiler h... See more
Carl assessed the work needed efficiently and gave a fair price. Josh arrived exactly on time to completely alter our utity room plumbing and fit a new sink and worktop. He removed all our old pipewor... See more
Company details
Written by the company
Westmancoat Heating Ltd have been trading in Exmouth, and covering the surrounding area since 1962, making us the longest serving plumbers in the area. During that time we are very proud to have built a very reliable customer base served by our longstanding team of plumbers and heating engineers. We pride ourselves on how every member of the team can be relied on to put the customer first, and do our utmost to fully explain any work that is required. It’s a simple ethos, keep the customer happy, and they will continue to trust us and return again.
Contact info
United Kingdom
- westmancoat.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Really friendly and efficient people
Really friendly and efficient people, would highly recommend
Good job
Carl and the team at Westmancoat were friendly, responsive and clear in quoting for our job, taking time to set out the various options. The work was carried out promptly in an efficient, clean and tidy manner and although we had an issue with an incorrect part being dispatched which meant our job couldn't be finished on the same day as planned (it was just one of those things) the team were apologetic kept in good communication and sorted out the issue in good time. Very happy to recommend
Very impressed with everything
I recently dropped in to ask for a quotation to replace, upgrade and relocate a boiler from my kitchen to a different room in the house. I had someone attend the next day, explain what needed doing in an easy to understand way and where the costs would come from.
When it came to actually doing the work the two guys they sent were awesome. Polite, quiet, efficient, tidy.
Having worked with various 'Tradies' over the years, the boys who did the work for me were amongst the very best. So polite, so professional.
I'm not sure what I need doing next, but I will definitely be using these guys again, I was genuinely impressed.
And despite there being extra work that needed doing that wasn't apparent when the quote was made, there was no increase in cost, the boys just solved the issues and got the job done.
Small job, but great service, treated me with the same customer care as someone paying 4 figures.
Small job for them but treated me with the same respect and care as they would have a larger job. The engineer was knowledgeable and helpful, and easily dealt with our issue.
Booking and invoicing system were clear and well managed. Highly recommended
Were good but have gone downhill
I have been using this company for my plumbing and heating needs for nearly 15 years. There was a recent change in ownership and I believe a considerable change in the quality of their service.
I felt cheated and overcharged by them and will not be using them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

