Westmancoat Reviews 

108
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Our combi boiler was not firing up and was not producing hot water. Jack and Ollie arrived within the booked time frame. I thought their interaction with us (shivering) old biddies was very good. Afte... See more

Rated 5 out of 5 stars

From the outset the quote provided by Jack was clear and unambiguous which gave us the confidence to go ahead with the project. The two engineers (Harrison and Max) were first class and completed the... See more

Rated 5 out of 5 stars

Westmancoat are our go to local company as the service we receive from them is always 5 star! We have had our gas boiler serviced by them every year since they originally installed it and the boiler h... See more

Rated 5 out of 5 stars

Carl assessed the work needed efficiently and gave a fair price. Josh arrived exactly on time to completely alter our utity room plumbing and fit a new sink and worktop. He removed all our old pipewor... See more

Company details

  1. Plumber
  2. Boiler Supplier
  3. Heating Contractor
  4. Boiler and Heating Service

Written by the company

Westmancoat Heating Ltd have been trading in Exmouth, and covering the surrounding area since 1962, making us the longest serving plumbers in the area. During that time we are very proud to have built a very reliable customer base served by our longstanding team of plumbers and heating engineers. We pride ourselves on how every member of the team can be relied on to put the customer first, and do our utmost to fully explain any work that is required. It’s a simple ethos, keep the customer happy, and they will continue to trust us and return again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

108 reviews

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4.9

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(108)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Good job

Carl and the team at Westmancoat were friendly, responsive and clear in quoting for our job, taking time to set out the various options. The work was carried out promptly in an efficient, clean and tidy manner and although we had an issue with an incorrect part being dispatched which meant our job couldn't be finished on the same day as planned (it was just one of those things) the team were apologetic kept in good communication and sorted out the issue in good time. Very happy to recommend

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with everything

I recently dropped in to ask for a quotation to replace, upgrade and relocate a boiler from my kitchen to a different room in the house. I had someone attend the next day, explain what needed doing in an easy to understand way and where the costs would come from.
When it came to actually doing the work the two guys they sent were awesome. Polite, quiet, efficient, tidy.
Having worked with various 'Tradies' over the years, the boys who did the work for me were amongst the very best. So polite, so professional.

I'm not sure what I need doing next, but I will definitely be using these guys again, I was genuinely impressed.

And despite there being extra work that needed doing that wasn't apparent when the quote was made, there was no increase in cost, the boys just solved the issues and got the job done.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

Were good but have gone downhill

I have been using this company for my plumbing and heating needs for nearly 15 years. There was a recent change in ownership and I believe a considerable change in the quality of their service.
I felt cheated and overcharged by them and will not be using them again.

February 8, 2025
Unprompted review

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