Westmore Beauty Reviews 

839
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 750 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the product's effectiveness in covering imperfections and veins, often noting its natural appearance and long-lasting wear, which helps them feel more confident. Some people also found the ordering process smooth and received their deliveries quickly. However, some customers noted issues with product transfer and staining clothes or sheets, with others finding coverage less effective or drying for their skin. Many experienced problems with incorrect shades or missing items in their orders. Additionally, several reviewers reported significant delivery delays and difficulties resolving issues with customer service.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction, stating... See more

Quality

Consumers find quality to be ambiguous, with many praising the product for its ability to cover... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast shipping times,... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing satisfaction with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The Body Coverage Protector, did make my skin look great….however…. it left terrible stains on my white tennis skirt and white sheets. I followed all of the directions….applied, waited 10 minutes befo... See more

Company replied

Rated 3 out of 5 stars

I love the product and the color I chose is perfect to cover up my spider veins, but I find that no matter how long I've allowed it to dry, it still ends up on my shorts, pants, dresses etc. Even thou... See more

Rated 3 out of 5 stars

I Love the product and have ordered quite a bit. My issue is with the website purchasing as it overcharged me a few times and I contacted customer service which said they would take care of it an... See more

Company replied

Rated 3 out of 5 stars

Unlike what some others have reported, my order confirmation/shipping process was smooth and quick. Also, I see no evidence of having an unwanted subscription. My order of Body Coverage Perfe... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry

Written by the company

Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.


Contact info

3.3

Average

TrustScore 3.5 out of 5

839 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(839)

768 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still have not received the items I…

I still have not received the items I purchased.

June 24, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We’re sorry for the delay, Maritza. We understand how frustrating shipping issues can be, and we truly appreciate your patience. Our team would be happy to look into the status of your order and provide further assistance. Please give our Customer Care team a call at 1-888-352-0722, and we’ll be happy to help.

Rated 1 out of 5 stars

Bait and switch

The first order was great. It did everything as advertised. On my second order, I ordered a larger quantity to last through the summer. The first time I used it was on vacation in Hawaii. The majority washed off in the shower the first day. The rest of it rubbed off onto the hotel sheets. I went back through my emails to submit a refund and it said the order number I found and my email could not be found. I was highly disappointed as the first product worked well but the second was a whole different product. Seemed like a bait and switch.

July 13, 2026
Westmore Beauty logo

Reply from Westmore Beauty

Sorry to hear you're not getting the results you expected, Lori. The Body Coverage Perfector is buildable, And it always Start with clean, dry, oil-free skin. If applying lotion, make sure it is oil-free. For best results, exfoliate and shave skin prior to application. So if you aren't getting complete coverage right away, you can always add more after the first application dries. Allow it to dry for 10 minutes or more if needed for it to be transfer proof. For further assistance, kindly reach us at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.

Rated 1 out of 5 stars

If I could give them NO STARS

If I could give them NO STARS, I would. I am extremely disappointed in Westmore Beauty. After seeing all the ads, I decided to give it a try but the shade they recommended was orange on me, so I decided to exchange for a better shade. Turns out that didn't work for me either, so I wanted to get a full refund and because I FIRST chose to exchange, the refund option was NOT available any longer. What?! What happened to the 100% satisfaction guarantee? I'm out $50 and have body makeup I can't even use. Customer Service was absolutely no help as that's their policy - you either choose to forfeit your money and hope the shade will work for you, or you get your money back and move on. I wish I'd not given them the benefit of the doubt and just gotten my money back!

After Westmore beauties, ridiculous reply, I stand by my no star rating. I do not recommend this company.

July 13, 2026
Unprompted review
Westmore Beauty logo

Reply from Westmore Beauty

We are so sorry that you didn't receive the correct match for your skin tone, Linda. You can visit our website westmorebeauty.com to help you check the shade that fits your skin. We would also like to sincerely apologize that our team was unable to provide the answer to your question. We understand how important it is to receive clear and accurate information, and we regret any frustration or inconvenience this may have caused. Thank you for choosing Westmore Beauty.

Rated 1 out of 5 stars

Unfortunately I cannot rate the product…

Unfortunately I cannot rate the product as it’s been 2 weeks since it was shipped and I still have not received my order.

July 13, 2026
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Reply from Westmore Beauty

We’re sorry for the delay, Mary. We understand how frustrating shipping issues can be and appreciate your patience. Please be advise approximately 7–10 business days for delivery. This timeframe excludes weekends and holidays. But if you still need further clarification or question. Please give our Customer Care team a call at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.

Rated 5 out of 5 stars

Exceptional skin illuminator

The ordering process was smooth, and I received my order quickly. The Body Coverage Perfector is an exceptional product, providing a beautiful, glowing color to the skin. The Body Brush makes application easy, and provides even dispersion of the cream. The Body Mitt picked up the excess product, and effectively prevented transfer.

July 2, 2026
Rated 1 out of 5 stars

The product did nor cover my vericoise…

The product did nor cover my vericoise veins I had followed the directions 3 coats every 10 minutes. Horrible results! Id actually like a refund.

June 29, 2026
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Reply from Westmore Beauty

Thank you for sharing your experience, Lisa. We’re sorry to hear the coverage did not meet your expectations, even after carefully following the application instructions. This is not the result we want for our customers. Please reach out to our customer support team with your order details so we can review the situation and help find an appropriate resolution. We appreciate your feedback and the opportunity to make things right.

Rated 1 out of 5 stars

Product is the wrong color and does not…

Product is the wrong color and does not hide spots as advertised

June 24, 2026
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Reply from Westmore Beauty

We are sorry that you didn't receive the correct match for your skin tone, Pia. You can visit our website westmorebeauty.com to help you check the shade that fits your skin. For The Body Coverage Perfector is buildable, And it always Start with clean, dry, oil-free skin. If applying lotion, make sure it is oil-free. For best results, exfoliate and shave skin prior to application. So if you aren't getting complete coverage right away, you can always add more after the first application dries. Allow it to dry for 10 minutes or more if needed for it to be transfer proof. Thank you for choosing Westmore Beauty.

Rated 5 out of 5 stars

This is the second time I have…

This is the second time I have purchased the 60 seconds eye effects and this product works wonders a little goes a long ways just putting a small amount on a deep wrinkle or under eye bags waiting a few minutes and then continue on with my makeup and it completely eliminates the swelling under the eye, and it reduces the deep wrinkles. I especially love the fact that it is tinted the same color as my foundation so you can’t see it many times I don’t wear any makeup on top of it other times I will wear makeup and it goes over it very easy. it’s a great product and I really like it and I have gotten several of my friends using Westmore beauty products the foundation, and this 62nd eye effects.

June 30, 2026
Rated 2 out of 5 stars

I returned the wrong color on 6/29.26…

I returned the wrong color on 6/29.26 and have not received a credIt on my card.
I reordered the correct color which has been received and billed.
I need my Refund to my card.
Also the shipments no not include the order information.

June 30, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We’re sorry to hear about your experience, Vicki. Please note that return shipments generally take 7 to 10 business days to reach our facility before a refund can be initiated. Your refund was processed on July 10. Refunds typically take 3 to 5 banking days to process through financial institutions, and it shows that it was credited July 13. If you haven't received it yet, we recommend checking directly with your bank. Should you have any further questions, please feel free to reach us at 1-888-352-0722 (Monday–Friday, 7:00 AM–10:00 PM EST). We’d be happy to help!

Rated 4 out of 5 stars

Great Coverage

So far all my goodies I have ordered are exactly as promised. Except for one. The tubing mascara is terrible! It's dry right out of the tube.

June 28, 2026
Rated 4 out of 5 stars

Ordering online was simple

Ordering online was simple. I ordered as a guest because I do not have an account. I received the confirmation email with the correct information.

However, I received the wrong shade. I then took a picture of the incorrect shade and a picture of the confirmation email and submitted an email to customer service but they could not find my account or transaction. It was the 4th of July weekend, so I did not pursue further until Monday. I called customer service on Monday and was told I would receive the correct shade. I believe the item is on the way.

June 28, 2026
Rated 2 out of 5 stars

Love the product but shade should have…

Love the product but shade should have been a little darker

June 28, 2026
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Reply from Westmore Beauty

Thank you for your feedback, Nichole. Kindly visit our website westmorebeauty.com select the product you’d like to purchase, and choose the shade that best suits you by selecting it using Find My Shade. This will help you check the shade that fits your skin. If you have any further question or needs assistance, kindly give us a call at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.

Rated 1 out of 5 stars

I am super disappointed in Westmore…

I am super disappointed in West Moore beauty. When they say no questions, ask, moneyback guarantee, it is not true. I ordered a shade of body perfector makeup. It was the wrong shade, so I did an exchange for a better shade. I like the shade very much, but despite following the directions, explicitly it just wore right off instantly and left bald areas wherever my skin touched something. When I ordered my second color, I assumed the 30 days for the return policy would start again for me to try the new color. It does not. I was stuck with the product that doesn’t work a very expensive brush, special soap to remove the makeup and the mitt to buff out the color. Stuck with all of it. Moneyback guarantee is a lie.

July 10, 2026
Unprompted review
Westmore Beauty logo

Reply from Westmore Beauty

We're sorry to hear your experience, Betsy. We're happy that you appreciate the Westmore Beauty product. The Body Coverage Perfector is buildable, And it always Start with clean, dry, oil-free skin. If applying lotion, make sure it is oil-free. For best results, exfoliate and shave skin prior to application. So if you aren't getting complete coverage right away, you can always add more after the first application dries. Allow it to dry for 10 minutes or more if needed for it to be transfer proof. For further assistance and questions, kindly reach us at 1-888-352-0722 we are available Monday to Friday, 7 AM to 10 PM EST, and ready to help you right away.

Rated 1 out of 5 stars

Less product, higher unit cost

The product had much less ounces for same price.

June 30, 2026
Westmore Beauty logo

Reply from Westmore Beauty

We’re sorry to hear that the products did not meet your expectations, Stefanie. Your feedback is important to us, and we appreciate the opportunity to improve. We’d love the opportunity to assist you further and address any questions or concerns you may have. Please give our Customer Care team a call at 1-888-352-0722, and we’ll be happy to help.

Rated 1 out of 5 stars
Westmore Beauty logo

Reply from Westmore Beauty

We sincerely apologize for the inconvenience and understand how disappointing this must be, Elizabeth. Our Customer Care team would be happy to review the shipment details and help make this right. Kindly contact us at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

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