Firstly, my Alys slippers are delightful! Cosy, easy to slip on, lovely dense sheepskin lining. Secondly, they came super fast, and in very sensible packaging, and I had a nice follow-up email from... See more
Company replied
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See what reviewers are saying
I purchased slippers as a Christmas present for my partner. I let him try them on without looking (although I think he peeped) to check size and comfort. He says they are great, really comfortabl... See more
Company replied
I have been looking for sheepskin slippers for a while but having extra wide feet have had difficulty. I asked if they did wide fit and recommended the Gwen. Had them a week now and can get my feet... See more
I really love these sheepskin cushion covers. They look and feel soft and luxurious on both sides, and are very well made. I have put in 50cm feather cushions so they are robust and supportive. Also l... See more
Company replied
Company details
- Sheepskin and Wool Products Supplier
- Gift Shop
- Home Goods Store
- Rug Store
- Sheepskin Coat Store
- Shoe Store
Written by the company
Heatons, formerly known as Westmorland Sheepskins. The same people, the same product just a better fit of packaging 😊 The natural place to find your perfect pair of sheepskin slippers. Comfort is our stock in trade and warming you up is our superpower. We’ve spent the past 125 years keeping people cosy, naturally. We’re the sultans of snug. We travel the world sourcing sheepskin, the planet’s oldest and ultimate insulator, ensuring our strict ethical and environmental standards are met and our suppliers are treated fairly. Every sheepskin product we make is created to last a lifetime, offering year upon year of woolly, dependable luxury. Better for the planet and better for you. Soul-warming comfort - naturally. We make luxury that lasts generations, using sheepskin so soft and luxurious that you’ll never want to put it down. Our products develop their own character, become part of the fabric of your life, memories attach to them as you reach for them time and again. Indispensable, dependable, that’s our kind of sustainable.
Contact info
Leeds, United Kingdom
- 03330906153
- hello@heatons.com
- westmorlandsheepskins.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Care and service
There is obvious care in both the product and the customer service. A pleasure to deal.
November 4, 2024
Reply from Heatons (Leeds) Ltd
Thanks Nick for the review glad you like the Hugo slippers. Choosing to buy from a small, independent business like ours, you’re buying from real people. We pick and pack everything in-house, we’re able to add those personally touches that show its not just another order and this isn't just quick thank you. Best Wishes Tim
the slippers arrived promptly and are…
the slippers arrived promptly and are perfect fit.This is the 2cnd pair well worth the money.
November 1, 2024
Reply from Heatons (Leeds) Ltd
Thanks for your most recent order and review, Jacqueline! I think this is the 3rd or 4th time of me saying something similar today, but, anybody can sell once, the real test is when customers like you choose to return. Best Wishes Tim
Very Satisfied
Quick delivery. Easy to read and follow instructions. Friendly packaging and a homely caring feeling to the literature.
October 25, 2024
Reply from Heatons (Leeds) Ltd
Thanks Jenni for the review. Buying from a small, independent business like ours, we’re able to add those personal touches in our packaging that shows care and attention. Best Wishes Tim
Quick dispatch and good quality…
Quick dispatch and good quality products. Very happy 😄
November 6, 2024
Unprompted review
Reply from Heatons (Leeds) Ltd
Thanks Adrian, tell us what else we need to do to squeeze that last star out next time :-) Best Wishes Tim
Really lovely shipped on time all great
October 25, 2024
Happy customer
Quality products great service and prompt delivery always consistently great 😊
November 1, 2024
Warm hands…
Purchased sheepskin mittens for nieces in a lovely shade of pink. Very nice quality and arrived well packaged in good condition in good time.
October 31, 2024
I have bought two sheepskin rugs and…
I have bought two sheepskin rugs and the most recent purchase was slippers (for my mums Christmas prezzie) the quality is incredible and service is amazing will only buy sheepskin items from this company
October 31, 2024
Everyone in the family now has Shepherd…
Everyone in the family now has Shepherd slippers from Westmorland... They arrive promptly and are so cosy! Always a pleasure shopping with them.
October 23, 2024
Easy to order
Easy to order. Product is exactly what we wanted. Despatch and delivery were quicker than expected and I was kept informed of progress.
Thank you
October 23, 2024
So cozy haven’t taken off for days
So cozy haven’t taken off for days . Quick delivery .
October 29, 2024
The utter beauty of natural wo
My hot water bottle cover is amazing. It is so cosy. I love it. I am actually looking forward to cooler nights so I can use it more.
I also had great customer service when I had to contact the company. Thank you.
October 22, 2024
Great pair of sheepskin slippers
Great pair of sheepskin slippers. Best ever.perfect delivery and reasonable price
October 29, 2024
Warm and woolly
I do love this cosy ‘patchwork’ sheepskin hot water bottle cover and its sustainable/no wastage credentials. The only reason for four stars not five is that the zip seemed fractionally too short so that inserting the bottle was difficult. I would prefer to be able to take the bottle out to fill it but to reinsert it when full of hot water is just impossible. Perhaps I was unlucky with the zip as otherwise it’s such a lovely item.
October 28, 2024
Reply from Heatons (Leeds) Ltd
Thanks for the review, i can see your point to the Zip but we make it like that so you dont have to keep removing the bottle everytime you need to fill it up, just pour a go... If we receive more reviews like this in the future we will look into making that zip a fraction bigger. Best Wishes Tim
Fabulous baby sheepskin rug bought for…
Fabulous baby sheepskin rug bought for my granddaughter
Prompt delivery and great company/customer communication
A brilliant small company
November 4, 2024
Unprompted review
Totally delighted!
Totally delighted! Brilliant customer service, giving advice and ideas (thanks Gem) and the rug is just perfect. We’re so pleased 😀
November 2, 2024
Unprompted review
Reply from Heatons (Leeds) Ltd
Thanks Julie for the review :-) Gem is great and always there if a customer needs her. regards Tim
Great service and beautiful boots
Great service and beautiful boots, softest leather and unique.
October 24, 2024
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