I ordered some guitar strings and asked to collect them as postage was £10 which I thought excessive. However I went to the shop last Saturday specially to collect them and the shop was closed. I ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service and speedy delivery. Absolutely love my new guitar and really happy with it. When I can actually play as I'm just starting out and I upgrade I definitely will purchase again... See more
I've been using Weston Music shop for years now. Always a pleasure to walk in and never disappointed on the way out. If they haven't got what I want they will order it for me. Always interested in wh... See more
Have been progressing well with my bass, over the last few months, and have always been looking to expand the tones through my Trace Elliott amp. The sound was good, but I wanted to experiment. So s... See more
Company details
- Musical Instrument Store
- Guitar Store
- Musical Instrument Repair Shop
- Sheet Music Store
- Used Musical Instrument Store
Information provided by various external sources
About Weston Music Shop is located in the Orchard Meadows area of Weston-super-Mare town centre Our trained, friendly and professional staff are on hand to advise on any musical purchase. We offer new & used musical instruments and accessories, sheet music, pro audio equipment – even ukuleles! If we don’t have something in stock we can order for you to be delivered into store. Our team are all professional musicians and offer the very best advice and customer service. Between us, we’ve encountered everything so can confidently help you make the best purchase.
Contact info
12 Orchard Street, BS23 1RQ, Weston Super Mare, United Kingdom
- 01934 631750
- info@westonmusicshop.co.uk
- westonmusicshop.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shop does not respond and trying to collect guitar strings
I ordered some guitar strings and asked to collect them as postage was £10 which I thought excessive.
However I went to the shop last Saturday specially to collect them and the shop was closed.
I have tried to telephone but unable to get through and have emailed but not received a reply so still trying to get the strings.
I've been using Weston Music shop for…
I've been using Weston Music shop for years now. Always a pleasure to walk in and never disappointed on the way out.
If they haven't got what I want they will order it for me. Always interested in what I have to say and professional with help and advice. Top notch.🎶
Serviced my Epiphone Les Paul I’ve had…
Serviced my Epiphone Les Paul I’ve had for 25 years, new strings, polished frets and straightened the neck back out and what a difference, it’s like a new guitar again! Thanks guys.
Helpful friendly knowledgeable staff
Helpful friendly knowledgeable staff, great range of kit, and you can buy online and pop on znd collect, highly reccomended
The parcel arrived promptly
The parcel arrived promptly with my Snark. I had just restrung my flamenco guitar and the other Snark had given up the ghost. Very grateful for a well-packed little parcel.

Reply from Weston Music Shop
Excellent customer service and speedy…
Excellent customer service and speedy delivery. Absolutely love my new guitar and really happy with it. When I can actually play as I'm just starting out and I upgrade I definitely will purchase again from Weston Music Shop. Thanks guys
Brilliant store
Brilliant store with friendly and thoughtful service. Well worth your time and money, they looked after me a treat. Very impressed!
Excellent service you went the extra…
Excellent service you went the extra mile to assist a first time customer, thanks.
Sean was great
Sean was great, my parcel was tracked and all was good 😉
Great Amp, Great price, Great staff! cheers to Sean for all his help with the purchase.
My son broke the string on his new…
My son broke the string on his new guitar and as we are new to this, we had no clue what to do about it. Mike went out of his way to help us and fitted the new strings for us. We are so grateful. Fantastic shop 👏
Fantastic!!!
Fantastic!!!! So helpful on the phone and dispatched by post the same day. Our local shop couldn't even be bothered to answer the phone! Guess who will get our custom from now on???
Good service and advice
Good service and advice to help me decide what the best option was for us. Daughter now has a lovely new 3/4 sized guitar that she is very proud of.
Good sorts ☺️
Have been progressing well with my bass, over the last few months, and have always been looking to expand the tones through my Trace Elliott amp. The sound was good, but I wanted to experiment. So speaking with the guy's have picked up a few MOOER pedals. Pity due to lockdown wasn't able to try these out in store. But so far getting there... just a few more pedals I think, before I get there... Cheers guys 👍
Service and advice was excellent
Service and advice was excellent, efficient and friendly. I was trying to buy a ukulele for my daughter, I live in Sydney and she lives in the U.K. They helped me put together a perfect “basket” and it was all delivered within a couple of days. Would definitely recommend them
Fantastic advice and service that other…
Fantastic advice and service that other online etailers just cannot provide. Highly recommended.

Reply from Weston Music Shop
Very very great service
Very very great service , helpful and prompt with my order will always recommend

Reply from Weston Music Shop
What a brilliant shop!
What a brilliant shop! The team were so helpful when choosing a Christmas gift for a friend. I’m not remotely musical so had to go by their recommendations. Would highly recommend.
Excellent personal shopping service…
Excellent personal shopping service provided to sort specific Christmas present requirements. Thank you x
The only music shop in Weston.. Always second to none service!
What can I say? The only music shop in Weston, and pretty much the only one we need.
These guys always have great advice, I've learned a heck of a lot since I was 35 just talking to the staff over the years!
I purchased my first amp from there about 6 years ago, some awesome Tanglewood Crossroads Series Acoustic Guitars for both myself and family, and have used their restringing and guitar set up services for almost all of my guitars, always knowing they are in great hands and the guitars have come back just the way I asked them to be setup at an affordable price!
I've sold a couple of old guitars to them happily, and unlike some other places, they don't go ripping you off with some silly price for your hard earned gear!
I've had no end of conversations with them over their Facebook page and messenger and they even recorded videos of a potential purchase for demonstration purposes over the lockdown during the pandemic and taught me a little more as we had a chat!
The service is always second to none, it's only a quaint little shop, but has a big heart with knowledgeable, helpful and understanding staff who are simply a delight to just even have a chat with.
I just want to see the business be able to expand into larger premises so they are able to stock more and get in some more big names to save having to use chain stores! I know it's only a small independent business, but I'm in hope to see grow and become a great part of Weston's shopping experience!
Thank you Weston Music Shop!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







