Westpak Group Ltd Reviews 140

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Westpak have been our go to supplier for approx two years - service is great, with fast turnaround. The staff are always willing to help look for other solutions to help us overcome issues we have exp... See more

Rated 5 out of 5 stars

Westpack has been an outstanding partner for all our packaging needs across our various sites in the Southwest! Their delivery system is incredibly reliable, ensuring we never miss a beat, and the qua... See more

Company replied

Rated 5 out of 5 stars

Our company has been using Westpak for a number of years for our packaging supplies and we have always been impressed with their service level & pricing. The team go above & beyond to help us wit... See more

Company replied

Rated 5 out of 5 stars

This rate is based on years of experience of working with Westpak Team. Since I did started work with your team I found it very positive, professional with dealing with all our request and last minu... See more

Company replied

Company details

  1. Packaging Store

Written by the company

Westpak Group Ltd are an award-winning supplier of diverse and sustainably-aware packaging solutions to some of the biggest names in the UK’s grocery and foodservice industries. The company’s reputation is built upon over 20 years of experience and is underpinned by its commitment to ‘bold thinking, reliable execution’. Westpak are proud to offer a comprehensive and continually evolving product collection as well providing impartial advice to clients and helping them realise tailored packaging solutions where required.


Contact info

4.8

Excellent

TrustScore 5 out of 5

140 reviews

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Rated 5 out of 5 stars

Go to supplier…

Westpak have been our go to supplier for approx two years - service is great, with fast turnaround. The staff are always willing to help look for other solutions to help us overcome issues we have experienced as we venture into new products and packaging formats. I had worked with Westpak when employed at a previous company, which speaks for itself.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

Westpack has been an outstanding…

Westpack has been an outstanding partner for all our packaging needs across our various sites in the Southwest! Their delivery system is incredibly reliable, ensuring we never miss a beat, and the quality of their products is top-notch while offering great value. What truly sets them apart is their fantastic customer support, especially during emergencies—they always go above and beyond. We couldn’t be happier with Westpack and highly recommend them to anyone looking for exceptional packaging solutions!

October 15, 2024
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Reply from Westpak Group Ltd

Thank you so much for your wonderful review :)

Rated 5 out of 5 stars

Great supplier

Great experience, great services , great company to work with , i do recommend highly .

April 17, 2024
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Reply from Westpak Group Ltd

Thanks so much for your review :)

Rated 5 out of 5 stars

What a great company to work

What a great company to work with, always willing to help and make sure orders are on time and full. Customer service are always helpful and supportive. will always recommend Westpak to others.

April 17, 2024
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Reply from Westpak Group Ltd

Thanks so much for your review Zoe :)

Rated 4 out of 5 stars

I've been consistently impressed with Westpak Group

I've been consistently impressed with the reliability of Westpak Group. They deliver on time, every time, which is crucial for our business. Additionally, their pricing is competitive, helping us manage costs effectively. The only reason I'm not giving 5 stars is that there's always room for a little improvement, but overall, they're an excellent choice for dependable service and value.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the quality of your…

Very happy with the quality of your products and service from you is always very kind, courteous and professional and always very helpful. Thank you.

April 17, 2024
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Reply from Westpak Group Ltd

Thanks so much for your review :)

Rated 5 out of 5 stars

very good with communication

very good with communication,
delivery always booked in on time and delivered on time

April 17, 2024
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Reply from Westpak Group Ltd

Thanks so much for your review :)

Rated 5 out of 5 stars

CUSTOMER CENTRIC SERVICE

CUSTOMER CENTRIC SERVICE
In an era where most service levels are economically driven it was refreshing to find the Westpak team (Paul and Silas) had a genuine and vested interest in my business and ensuring they were delivering what was important to me and aligned on the need. Fabulous team and Fabulous Service levels.

October 20, 2023
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Reply from Westpak Group Ltd

Thank you so much for your review!

Rated 5 out of 5 stars

Fantastic supplier

Westpak are a great supplier to work with! They are always willing to go above & beyond to assist with new product innovation & to find the products that are best fit for our business needs.
Great service & a great team!

July 17, 2023
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Reply from Westpak Group Ltd

Fantastic to read your view...thank you so much :)

Rated 4 out of 5 stars

Great customer service

Great customer service, friendly staff, quick to respond.

July 17, 2023
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Reply from Westpak Group Ltd

Thanks so much for your review, Jonathan.

Rated 5 out of 5 stars

On time deliveries

On time deliveries, great follow up !

March 2, 2023
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Reply from Westpak Group Ltd

Thanks so much, great to see your review :)

Rated 5 out of 5 stars

helpful and efficent

everyone is friendly and helpful nothing seems to much trouble will be using again

March 3, 2023
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Reply from Westpak Group Ltd

Thank you so much for your review.

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