About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fact I could speak to a real person There was an error in the dimensions online and they weee able to rectify for me immediately and said they’d report this back to be changed. This would have... See more
Company replied
We’ve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, I’m pleased to say. Special thanks to Gav... See more
Company replied
High quality product supplied by high quality suppliers. Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again... See more
Company replied
Company details
About Westside Bathrooms
Written by the company
Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.
Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins
Contact info
Westside Bathrooms, Office 2.20, Telegraph House Business Centre, 80 Cleethorpe Road, DN31 3EH, Grimsby, United Kingdom
- 01472 266100
- info@westsidebathrooms.co.uk
- westsidebathrooms.co.uk
4.8
Excellent
303 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A good price and timely response.
I was looking for a replacement shower and the best review for a power shower at a competitive price with a 2 year guarantee was with Westside Bathrooms.
Easy to order and arrived within a few days fully boxed up. Recommend this company to prospective buyers.
February 5, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to heart that you found our prices competitive and that you found our website easy to use. We are also pleased to hear that your order was delivered on time. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Westside were very helpful re my order…
Westside were very helpful re my order and delivery was quicker than expected. I would not hesitate to go back to them should i need anything else.
January 21, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team and that your was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great products and cheaper than other…
Great products and cheaper than other suppliers
January 29, 2026
Reply from Westside Bathrooms
Good Morning,
Thank you so much for your wonderful review. We're thrilled to hear that you love your products and that they're more affordable than those from other suppliers. Your feedback truly means a lot to us.
If there's anything else we can do for you, please don't hesitate to reach out.
Kind regards
The Team at Westside Bathrooms.
Great quick delivery and shower cubicle…
Great quick delivery and shower cubicle very good quality and looks great
January 30, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your order was delivered quickly and that you are happy with the quality of your new Lakes Pentagon Pivot shower enclosure. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great shower head works brilliant with…
Great shower head works brilliant with my power water system, a lovely volume of water from the shower head. Others I have tried did not allow sufficient water.
February 10, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you are happy with the quality of your new Aqualisa shower head and that you get a great volume of water from the shower head. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great service from start to finish
Great service from start to finish. Kept me updated via calls/emails
January 22, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you had great communication and customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Was delivered within one day fantastic…
Was delivered within one day fantastic service
January 28, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Very easy to order online and promptly…
Very easy to order online and promptly delivered boxed up very well
January 26, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you found our website easy to use and that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Great service
Great service, was kept informed by companies product delay from manufacturer
Delivery arrived on schedule.
January 16, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received excellent customer service and communication from our sales team, keeping you updated on the status of your order. We are also glad to hear that your order was delivered on time. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Excellent customer service
Good prices and range of quality products. Very good communications and great customer service.
January 20, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive and that you received excellent customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good quality seat at a good (reduced)…
Good quality seat at a good (reduced) price. Easy to fit. Took a week to deliver.
January 15, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you are happy with the quality of your new Roper Rhodes toilet seat and that you found our prices competitive. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Terrific service.
January 19, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team and that your order was delivered on time. We hope you enjoy your new Lakes slider shower door. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Good customer service and delivery was…
Good customer service and delivery was very prompt.
January 16, 2026
Reply from Westside Bathrooms
Good morning,
Many thanks for your recent review. We are pleased to hear that you received excellent customer service from our sales team and that your order was delivered promptly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that you found our prices competitive and that your order was delivered quickly. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Excellent item delivery and service
Excellent item delivery and service
Communication could have been better
January 8, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your received excellent customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
Responsive
January 7, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
SPEEDY UNCOMPLICATED DELIVERY
Ordered an Aqualisa turbo shower head and arm. Arrived safely within a few days. Great service, would certainly use again and recommend. Thank you Westside Bathrooms 😊
January 6, 2026
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We are pleased to hear that your new Aqualisa turbo shower head and arm we delivered quickly and safely. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
The products was as described and of good quality
The products was as described and of good quality. They arrived safely and well packed. If there is one area in which service could be improved, it would be in dispatching the goods a little more promptly, but having said that I'd be happy to order again and buy from this company.
December 23, 2025
Reply from Westside Bathrooms
Good afternoon,
Many thanks for your recent review. We apologise for the slight delay in delivering your order, but we are pleased to hear that it was delivered safely and well-packed. Your feedback is appreciated.
Kind regards
The Team at Westside Bathrooms.
At the point of ordering We were…
At the point of ordering We were informed a 6 week delivery - start of October 2025 / delivery date estimated beginning of January 2026, only communication was when we chased the retailer, we were informed it was a manufacturing issue , not good enough , we had to put cancel and reschedule our bathroom fitters twice - make your own mind up but we would not use this company again
December 18, 2025
Reply from Westside Bathrooms
Good morning,
We are disappointed to hear that there have been issues and delays with the delivery of your order.
We have investigated the circumstances surrounding the issue with your order. As you were aware, the Nuance Waterproof 1200mm Shower Boards in Grey Paladina were being discontinued, and there was limited stock available for this item. This had to be ordered as a special order, which had a four- to six-week lead time.
During the month of November, we contacted you to advise that there was a further delay with the shower boards. At your request, we then re-arranged delivery for the 15th December. On the 15th December, we were then advised of a further delay and that the shower boards would not be available until January 2026.
We can only apologise for the inconvenience and delay due to the manufacturer. We can assure you that we are doing everything possible to ensure your order is delivered.
We appreciate your feedback.
Kind regards
The team a Westside Bathrooms
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