Westside Bathrooms Reviews 

305
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, secure packaging, and the incredibly seamless ordering process provided by the knowledgeable team. Many people are also very pleased with the exceptionally high product quality and the supportive assistance offered whenever they need help with purchases. Though some reviewers experienced longer delivery periods or noticed that general dispatch processes could sometimes be improved. A few consumers additionally noted occasional frustrating delays with shipping schedules or significantly longer wait times before finally receiving their ordered items at home.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times,... See more

Product

Consumers find satisfaction in the exceptional quality and affordability of the items, often praising the... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with durable items, fair... See more

Order

Customers had positive experiences with order, frequently praising the quick and easy ordering process... See more

Service

Customers consistently note positive experiences with service, highlighting quick delivery, helpful phone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

About £100 less than my Buckinghamshire based independant chain of builders' merchants, electrical and plumbing supplies (G&S) and told the same shower tray was out of stock. Westside delivered... See more

Company replied

Rated 5 out of 5 stars

The fact I could speak to a real person There was an error in the dimensions online and they weee able to rectify for me immediately and said they’d report this back to be changed. This would have... See more

Company replied

Rated 5 out of 5 stars

We’ve previously used Westside for another renovation and were delighted by their prices and service. They continued their great performance this time around, I’m pleased to say. Special thanks to Gav... See more

Company replied

Rated 5 out of 5 stars

High quality product supplied by high quality suppliers. Very prompt response and despatch. These people are excellent as I received these taps 2 days before forecast date. Will definitely use again... See more

Company replied


Company details

  1. Bathroom Supply Store
  2. also in
  3. Bathroom Remodeler
  4. Radiator Shop
  5. Shower Door Shop

About Westside Bathrooms

Written by the company

Westside Bathrooms

Westside Bathrooms, launched in 2019, draws on over 40 years of industry experience from our founding family business established in 1982. Our online platform extends our reach, providing customers across the UK with competitive prices on high-quality bathroom products from top manufacturers. Whether you're upgrading part of your bathroom or designing a new one, we supply everything from radiators and taps to shower doors and basins. Trust Westside Bathrooms for all your bathroom needs, backed by decades of expertise.

Shop Showers Shop Wetrooms Shop Radiators Shop Vanity Units Shop Shower Trays Shop Toilets & Basins

Contact info

4.8

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(305)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good item.

Shower tray is just what we needed. Quick delivery.

August 22, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased that you are happy with your new Kudos shower tray and that your order was delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Taps arrived really well packaged and…

Taps arrived really well packaged and in excellent condition. these are heavy solid quality brass taps - good value - Good company to deal with.

August 21, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased that your new Bristan Regency taps were well packaged and delivered in excellent condition. We are also glad to hear that you are happy with the quality of your new taps. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

First class company

First class company would use again kept in touch from ordering to delivery.

August 19, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased that you had excellent communication with our sales team, keeping you updated about the delivery of your order. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased to hear that your new Burlington Claremont basin taps were well packaged, and delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Good service.

Product delivered exactly as ordered and on time.

August 6, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that your new Aqualisa Aquarian shower valve was delivered on time. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

First Class

Easy to order, great price and quick delivery. One set of taps were faulted but an email to customer services and a new one dispatched same day with collection arranged as well

July 30, 2025
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Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that you found our website easy to use and that you found our prices competitive. We are also glad to hear that our sales team quickly addressed and resolved the issue with your order. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

First class response and information

First class response and information. It’s always a nail biting time when you are making a new-to-you online purchase. Whilst pondering wether the product I was contemplating buying matched the quality I was looking for, I dropped a quick note to Westside asking for them to tell me a bit more as photographs don’t always tell the full story these days. I received a quick reply that covered all of my concerns in tailored detail to my line of questions. It was a brilliant and clearly interested response. I placed my order the same day. The product arrived as per the lead time and was perfect. Very very pleased indeed. I’d definitely shop here again with confidence. 😊

July 23, 2025
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Reply from Westside Bathrooms

Good morning

Thank you for your kind review! We're so glad our team could provide the information you needed and make your purchase decision easier. It’s fantastic to hear the product met your expectations and arrived on time. We appreciate your feedback.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Customer care and getting back to me in…

Customer care and getting back to me in good time

August 14, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that had excellent communication from our sales team. We hope you enjoy your new Aqualisa Aquavalve shower. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

very helpful and knowledgeable staff

very helpful and knowledgeable staff
Good quality taps
easy to use website

August 13, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased that you received great customer service from our sales team, and are glad you found our website easy to use. We hope you enjoy your new Bristan kitchen sink mixer. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Delivered shower quickly

Delivered shower quickly, kept informed at all stages of delivery . Would use again (professional plumber)

August 14, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased to hear that your had great communication from our sales team about the delivery of your order. We are also happy to hear that your order was delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Easy people to do business

Easy people to do business, Many thanks

August 6, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that you found our website easy to use and you had a great experience ordering from us. We hope you enjoy your new Bristan dual control shower valve. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Super speedy delivery

Super speedy delivery

August 4, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that your order was delivered quickly. We hope you enjoy your new Bristan sink waste. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Fabulous and easy

Fabulous and efficient

August 1, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased that you received great service from our sales team and that your order was delivered quickly. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery. Found branded Aqualisa part at a very competitive price. Excellent value for money.

August 4, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that you found our prices competitive, and that you received great customer service from our sales team. We are also glad to hear that your order was delivered promptly. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Cannot fault this service

Cannot fault this service, arrived on time would recommend and use again. Many thanks.

July 29, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team, and that your order was delivered on time. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with
Had a manufacturers issue which they dealt with extremely quickly and all correspondence was professional and understanding
Would buy from again

July 29, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased that you had a great experience ordering from us. We are also glad to hear that we were able to successfully assist and resolve the manufacturer's issue quickly for you. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased that you received excellent service from our sales team and that you found our prices competitive. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Excellent value-for-money

Quality materials were supplied at an affordable price and within a short timescale

July 30, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased to hear that you are happy with the quality of your new Miller Classic corner soap baskets and that you found our prices competitive. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Black quadrant shower cabin with shower mixer

I bought a quadrant shower cabin with matching shower mixer. The products are of high quality and were delivered on time. The builders finished the bathroom today and everything looks nice. I would recommend this company to everybody. Thank you!

June 23, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good morning,

Many thanks for your recent review. We are pleased to hear that your new Kudos Divera quadrant enclosure and your Tavistock Merit shower valve was delivered on time. Its great to her that everything was installed successfully and looks great. Your feedback is appreciated.

Kind regards
The Team at Westside Bathrooms.

Rated 5 out of 5 stars

Excellent Service From Customer Service…

Excellent Service From Customer Service Team At Westside Bathrooms.
Definitely Use Again.

July 17, 2025
Westside Bathrooms logo

Reply from Westside Bathrooms

Good afternoon,

Many thanks for your recent review. We are pleased that you received excellent customer service from our sales team. We appreciate your feedback.

Kind regards
The Team at Westside Bathrooms.

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