West Side Lending Reviews 1,916

TrustScore 4 out of 5

4.1

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Rated 2 out of 5 stars

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle. Please give me a contact, I sent an email but there’s no r... See more

Rated 5 out of 5 stars

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to bor... See more

Company replied

Rated 4 out of 5 stars

Mike is an asset to your company. He's friendly, courteous, professional, and knowledgeable. He helped me make a difficult decision when I seen interest rate. He assured me to pay it off quickly to av... See more

Company replied

Rated 4 out of 5 stars

AGENTS WERE ALL VERY ASSERTIVE, RESPECTFUL AND HELPFUL SPECIALLY THE NAME OF RICO.BUT PLEASE, BE CERTAIN OF YOUR APPROVAL AMOUNT BEFORE YOU LET THE CLIENTS SIGN .IT MADE US WORRIED TOO MUCH.

Company replied

Company details

  1. Financial Institution
  2. Loan Agency
  3. Non-Bank Financial Service

Written by the company

West Side Lending LLC is an economic arm and instrumentality of the Menominee Indian Tribe of Wisconsin, a federally recognized sovereign Indian nation (the “Tribe”) that adheres to federal consumer finance laws and operates within the boundaries of the Tribe's reservation. West Side Lending LLC is chartered under and operates pursuant to Tribal Law. Funds borrowed from West Side Lending LLC are governed by federal law and the laws of the Tribe, not the law of the state where you reside. Nothing in this communication should be construed as a waiver of sovereign immunity, which is expressly reserved. West Side Lending’s loans are designed to assist you in meeting your short-term borrowing needs and are not intended as a long-term credit or financial solution.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Rated 2 out of 5 stars

I’m trying to contact you guys to make…

I’m trying to contact you guys to make a payment. I haven’t been able to make a payment and am afraid of how much it will cost to settle.

Please give me a contact, I sent an email but there’s no response. And I call but it just goes to voicemail.

June 6, 2024
Unprompted review
Rated 1 out of 5 stars

After I paid you back all of your…

After I paid you back all of your money, your company gave me HE double hockey sticks when I tried to do another loan. Your manager that goes by L, is a terrible person. And she makes the company look really bad with her poor attitude!
I pray that you guys go bankrupt!

February 26, 2024
Unprompted review
Rated 1 out of 5 stars

THE WORST SCAM ARTISTS

THE WORST SCAM ARTISTS. I took out a $1500 loan with them they would take our $460 per check every 2 weeks for months and months, I paid a Tortola of 5k when I realized they kept pulling even though my loan and Interest was paid off I called them, took forever to get through to anyone, got hung up on 3 times. Finally I spoke with someone and they told me the reason they are still pulling money is because I never called to “choose my interest rate.” They told me straight up I had to pay 10k interest for a $1500 loan because I didn’t call to choose my interest rate?!?!? I canceled my bank account and bank cards. SCAM SCAM SCAM.

January 1, 2023
Unprompted review
Rated 1 out of 5 stars

This place is a crook they will tell…

This place is a crook they will tell you that you tell you thing and when you get the loan and send you your contract it’s not the same for a 963. They are are making me pay 7,000 dollar for this load this place I’m fine call the Better Business Bureau on them

November 5, 2022
West Side Lending logo

Reply from West Side Lending

Hi Shawn Caldwell,

Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution.

These loans are designed to assist you in meeting your short-term financial needs.

We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com. We will be happy to explain your loan, the rate and any repayment options that are available.

Regards,
West Side Lending

Rated 2 out of 5 stars

Was called multiple times back to back

Was called multiple times back to back. 10 calls in 30 min. Was told multiple times they could not verify my back account. I told them not to process the account then. They next day funds was deposited in my account.

February 1, 2023
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Reply from West Side Lending

Hi Troxann Sanders,

We carefully checked your account and successfully deposited the funds into your account on file. You may cancel your payment obligations under this Loan Agreement, without cost or finance charges.
Our efforts to contact you via phone have been unsuccessful. If we do not hear from you, we will pursue loan repayment pursuant to the Payment Schedule set forth in the Loan Agreement.

We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com and we will make every effort to address your concern.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Y’all suck

Yeah, lol me the money quick but you’re over text me Niall Horan and I had to pay 7000 that’s a big rip off I would never mess with you ever ever ever again

February 3, 2023
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Reply from West Side Lending

Hi Customer,

We value your feedback. Our interest rate and payment details are listed on our FAQ page of our website, as well as on the loan agreement. We encourage borrowers to pay off their loans as soon as possible to avoid accruing unnecessary finance charges.

West Side Lending NEVER charges pre-penalties.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 4 out of 5 stars

Great

Money that same day

January 31, 2023
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Reply from West Side Lending

Hi Justin,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Horrible and scam

Agent was rude, didn't want to answer questions, online serves are not available so you have to call, cant get a copy of the contract, called the help number and the rep hinges up after I asked about my interest rate being set at 780%. Didnt do my research and regret it. Company already has pending lawsuits for illegal interest rates.

February 1, 2023
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Reply from West Side Lending

Hi John,

We are sorry for any inconvenience that you've had encountered. We would appreciate if you can provide the details of your account so that we can further investigate and provide necessary actions as required.

West Side Lending is committed to promptly resolving customers' issue. Kindly contact us at 888-217-7531, and one of our Resolution Specialists will assist you.

Regards,
West Side Lending

Rated 4 out of 5 stars

I was very impressed on how business…

I was very impressed on how business was handled. Whenever I had a question or needed a change in date yall were workable

January 30, 2023
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Reply from West Side Lending

Hi Yushanna,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Fast easy no hassle

January 30, 2023
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We truly appreciate the time you took to write such a great review.

Thank you for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Customer,

We understand you've put so much time and effort into this, and it has to be difficult for you. Please accept our deepest apologies for the inconvenience.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Regards,
West Side Lending

Rated 5 out of 5 stars

Even tho I had to wait it was a great…

Even tho I had to wait it was a great beginning and blessings to used the money in vehicle for my family

January 31, 2023
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Reply from West Side Lending

Hi Erica Spivey,

Thanks for the feedback!. We love sharing positive reviews with potential customers, so they can feel more confident about choosing us. We look forward to working with you again in the future.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

I got approved same day, was easy and funds deposited fast

Thank you for EVERYTHING! My phone was shut off and I couldn't find anyone to loan me cash. I'm glad u guys were there to help me out!

January 23, 2023
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Reply from West Side Lending

Hi Marisol,

We really appreciate you taking the time to share your experience with us. Our goal is to help borrowers get the money they need, especially when other lenders won’t consider.

Thank you so much for your kind feedback. We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 1 out of 5 stars

Found out that I'm pay more money then…

Found out that I'm pay more money then I borrowed. They didn't told me of how much the whole total will be.

November 20, 2022
West Side Lending logo

Reply from West Side Lending

Hi Cruz,

Thank you for providing West Side Lending with the opportunity to respond. Your loan is an expensive form of borrowing, and it is not intended to be a long-term financial solution. These loans are designed to assist you in meeting your short-term financial needs.

We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com. We will be happy to explain your loan, the rate and any repayment options that are available.

Regards,
West Side Lending

Rated 5 out of 5 stars

Customer

It was great everything the customer service all of it

January 26, 2023
West Side Lending logo

Reply from West Side Lending

Hi Shirleykay Brooks,

Thank you for your feedback, and we really appreciate the kind sentiment. A pleasant experience at West Side Lending is what we provide for all customers and we are glad you experience the same.

If you require any assistance, please call us at 888-217-7531 or email us support@westsidelend.com

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Very easy application process and…

Very easy application process and friendly customer service.

January 27, 2023
West Side Lending logo

Reply from West Side Lending

Hi Adam,

Your feedback is of the utmost importance to West Side Lending. We are constantly striving to provide the ideal experience for our customers, and your input helps us to define that experience.

We look forward to working with you again in the future.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Very persistent but explain everything.

It took me a couple days to decide because of the ridiculous APR. However, after some discussions I learned it is a new customer rate and as we conduct business my rates go down and amount able to borrow goes up. So it is such as life, ruff in the beginning and with time gets better.

January 27, 2023
West Side Lending logo

Reply from West Side Lending

Hi Kumar,

We really appreciate you taking the time to share your experience with us. West Side Lending offers more flexible repayment options while still providing cash when you need it. To minimize the total cost of your loan, we strongly recommend taking steps to either pay off your loan in-full or to pay as much as you can in order to reduce the principal as quickly as possible.

West Side Lending never charges early prepayment penalties.

We encourage you to contact us at 888-217-7531 or email us support@westsidelend.com, and we will be happy to explain your loan, the interest rate and other re-payment options that are available.

Best Regards,
West Side Lending

Rated 5 out of 5 stars

Quick deposit

Quick deposit and easy forms.

January 26, 2023
West Side Lending logo

Reply from West Side Lending

Hi Jarod,

Awesome! We were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

We look forward to working with you again in the future.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

Rated 5 out of 5 stars
West Side Lending logo

Reply from West Side Lending

Hi Patricia Withrow,

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for having customers like you. We look forward to working with you again in the future.

Thank you for being such a great customer.

Should you require further assistance, please do not hesitate to call us.

Best Regards,
West Side Lending

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