They have this pop-up that offers a €30 voucher to get your email address, and then as expected, the coupon only applies to special conditions. I was planning to purchase from them but eventually aban... See more
Company replied
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See what reviewers are saying
Super helpful customer service handled the return of two armchairs without causing me any headache. They even arranged the pickup of the bulky items from my place and made an excellent job with schedu... See more
Company replied
Amazing experience. Although the delivery wasn't as scheduled, the Customer Service reacted very fast and booked a new term in less than 2hrs. The assembly was fast, but they made a small scratch... See more
Company replied
I have ordered during Black Friday 6 items and got half of my order within a few days and the other half of my order (that came from the “Club” sales which usually have longer delivery) a few weeks... See more
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Company details
Written by the company
Bei Westwing finden Sie alles für ein schönes Zuhause – sorgfältig ausgewählte Marken und Produkte zu besonders günstigen Preisen und dazu viele Inspirationen und Tipps rund ums Thema Einrichten - jeden Tag neu! Viel Spaß beim Shoppen und Entdecken!
Westwing GmbH
Written by the company
- Alles für ein schönes Zuhause
Contact info
Moosacher Str. 88, 80809, München, Germany
- +49 (89) 41207272
- service@westwing.de
- westwing.de
4.2
Great
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Great value for money
May 22, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I ordered a carpet which was never delivered
I ordered a carpet, which never arrived/ was delivered. I do not get my money back and customer service is telling me that I should send them a return report which I obviously do not have because I NEVER GET the package!!!!! DO NOT BUY THERE!!! They betray you!!!!
May 19, 2021
Unprompted review
Reply from Westwing Deutschland
Hello Jana, thank you for your feedback. Please tell me your order number once. I'm sure we can sort it out quickly and you certainly don't need to worry.
Best,
Manuel Bischoff and your Westwing Team
Top Service!
April 26, 2021
All as planned and promised
All as planned and promised, furniture is if very good quality.
April 25, 2021
Unprompted review
Super service
April 20, 2021
The very best quality everytime
April 6, 2021
super service
March 27, 2021
I <3 WESTWING
March 23, 2021
Elegante und innovative Produkte
March 16, 2021
Love shopping here
I have ordered with both westwing and westwing now and I'm just amazed. The products are great, the shipping is mostly very quick just on some occasions it took longer but they always updated me. Love the different sales. Just great.
March 15, 2021
Unprompted review
Beauty, quality and good customer service.
Happy with the quality, beauty and variety at Westwing and WestwingNow.
March 10, 2021
The best website for home goods!
March 1, 2021
Thumbs Up!
They always helpful and fast to respond, including with returns which is rare with companies today.
February 13, 2021
Super Service
February 10, 2021
Amazing company with great price for…
Amazing company with great price for furniture with design.
Customer service is great because they do look into issues and make reasonable decision for claims after investigation.
January 28, 2021
Unprompted review
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