Westwood Tractor Spares Reviews 

1,796
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the prompt dispatch and efficient service. Customers consistently highlight the exceptionally fast delivery and the impressive availability of hard-to-find replacement parts for older machinery. People find the online ordering process remarkably simple and appreciate the detailed website information that makes locating all the necessary items completely effortless. Consumers frequently mention that their packages arrive safely within a very short time and are carefully deposited in designated places. Buyers remain thoroughly impressed by the dependable fulfillment, noting that everything ordered fits properly and functions without experiencing any unexpected problems.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently highlighting prompt and fast... See more

Product

Reviewers express high satisfaction with the product availability and ordering process. Consumers appreciate... See more

Service

Users describe positive interactions with service, highlighting top-notch assistance and very good support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have diagrams and part numbers for a 25 year old Westwood, so ordering spares on line is easy. Prompt dispatch and quick delivery.

Rated 5 out of 5 stars

Excellent company to deal with and easy to use website. Ordered some spares for my old ride on Westwood and in stock and delivered quickly with e-mail updates. I will be back, thank you.

Rated 5 out of 5 stars

One stop shop for hard to get parts for these old mowers. Very detailed website and super fast delivery, thanks again for a great service.


Company details

  1. Garden Center

Written by the company

Westwood Tractor Spares is the UK's largest online genuine spare parts dealer for Westwood Tractors. We have a huge range of parts in stock, from belts to blades, cutting decks to grass collectors. Westwood Tractor Spares is part of Garden Tractor Spares group. We have been trading for over 20 years and try our hardest to provide great customer service, alongside quality products.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,796)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor advice.

Despite me contacting you to ask for help because I found it difficult to find the right part, I was then told to order a replacement belt which was, when it arrived, the wrong part. I found the website not very helpful.

April 9, 2024
Westwood Tractor Spares logo

Reply from Westwood Tractor Spares

Good Morning, As i explained on the phone to you on Thursday you had a choice of 2 belts. An A49 and an A51. The information I supplied to you would have indicated which to use.

Rated 5 out of 5 stars

Prompt service

Had a couple of questions about ordering the correct parts, you can’t speak to anyone but to be fair email reply’s were very fast
All in all a good service with the confidence of genuine parts
Thanks

March 13, 2024
Rated 4 out of 5 stars

Generally satisfied, but can do better…

I am satisfied with the parts purchased. The website and ordering procedure are clear and intuitive, and delivery is fast and careful.
There was an error in the parts delivered, which the company quickly corrected.
The parts are a bit expensive and communication is not the best, which is why I'm only giving four stars.

February 27, 2024
Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic!! The website has all the exploded diagrams and manufacturers part numbers, super easy to navigate. They had every part I needed in stock. prices are competitive, I wouldn’t go anywhere else now. Highly recommended.

January 16, 2024

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