WeSwitchU Reviews 

786
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just changed energy suppliers. Electric and Gas. Have solar panels on house.. Dealt with James.. He got my info , found the best deal. Saving me € 380 going forward .... See more

Company replied

Rated 5 out of 5 stars

The are highly efficient and explain the billing systems of the utility companies in simple terms. Also, they save money on your bills by checking charges and new customer deals.

Company replied

Rated 5 out of 5 stars

I recently bought a new apartment and used WeSwitchU to sort out my electricity and gas! It’s was so hassle free and made the whole process super easy! Would definitely recommend!

Company replied

Rated 5 out of 5 stars

They go out of their way to accommodate everyone, even those of us with unusual circumstances. In my experience they have a solution to every problem and for me, it is an easy way to save money

Company replied

Company details

  1. Energy Supplier
  2. Electric Utility Company
  3. Gas Company
  4. Green Energy Supplier
  5. Housing Utility Company

Written by the company

WeSwitchU is an independent and impartial price comparison and switching service for your gas and electricity. Sign up once and save time, money and energy every year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

786 reviews

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4.8

All reviews

(786)

208 reviews in the last 12 months

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Rated 5 out of 5 stars

Courteous answered all questions had an…

Courteous answered all questions had an issue with switch it was rectified immediately.

July 9, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Myra,

Thanks a million for the fantastic feedback! 🙌

We're delighted to hear you found our team courteous and that all of your questions were answered. While we're sorry there was an issue with your switch, it's great to know it was resolved quickly and to your satisfaction. Providing prompt support whenever it's needed is something we take great pride in.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Gets the best price always

Gets the best price always. Always confident with their service

June 20, 2026
Unprompted review
WeSwitchU logo

Reply from WeSwitchU

Hi Patricia,

Thanks a million for the fantastic feedback! 🙌

We're delighted to hear that you continue to trust us to find you the best value and that you have confidence in our service. Providing great savings alongside a straightforward, reliable experience is exactly what we aim to deliver for every customer.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Cian was so helpful and thorough with…

Cian was so helpful and thorough with his research on our electricity usage and really gave us the best deals possible

July 9, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Elizabeth,

Thanks a million for the fantastic feedback! 🙌

We're delighted to hear Cian was so helpful and took the time to thoroughly review your electricity usage to find the best deal for your needs. We always aim to make sure our recommendations are tailored to each customer's circumstances, so it's great to know that made a difference.

We really appreciate the review!

The WeSwitchU Team

Rated 5 out of 5 stars

Very good service

Very good service . No problems whatsoever

July 9, 2026
Unprompted review
WeSwitchU logo

Reply from WeSwitchU

Hi Olive,

Thanks a million for the great feedback! 🙌

We're delighted to hear you had such a positive experience and that everything went smoothly from start to finish. Making the switching process simple and hassle-free is exactly what we strive for.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 3 out of 5 stars

The price jumped from €50 ish to €100…

The price jumped from €50 ish to €100 ish. Too expensive for me.

July 9, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Greg,

Thank you for taking the time to leave a review.

We're sorry to hear you felt the fee was too expensive. Just to clarify, our fee hasn't increased over the years and remains 10% of the savings we achieve for our customers. If the fee was higher than on a previous switch, it's because we were able to secure a greater saving for you.

We really appreciate the review, and if you'd like us to go through the figures with you, we'd be more than happy to help.

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Communication is good and everything is…

Communication is good and everything is done to make the switch

July 1, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Mary,

Thanks a million for the great feedback! 🙌

We're delighted to hear you were happy with the communication and that we could take care of everything to make the switching process as smooth and hassle-free as possible. That's exactly the experience we aim to provide for every customer.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

They found a competitive rate quickly

They found a competitive rate quickly, and switched over without any hassle.👍

June 29, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Warren,

Thanks a million for the great feedback! 🙌

We’re delighted we could help you secure a competitive tariff and make the switch smooth from beginning to end.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

The excellent help I got from Cian.

The excellent help I got from Cian.
Top quality advice and even help me setup my solar app!!

Thank you - highly recommended plus got me a great deal on my new provider!

June 29, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Nigel,

Thanks a million for the fantastic feedback! 🙌

We’re delighted to hear Cian went the extra mile with expert advice and even helped you get your solar app set up. It’s great to know we could also secure a great deal with your new provider. We’ll be sure to pass your kind words on to Cian.

We really appreciate the recommendation!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

The whole experience of switching to…

The whole experience of switching to WeSwitchYou was very easy, quick and efficient!
I literally had nothing to do, the team there did everything for me and kept me up to date on everything.
I found the people at WeSwitchYou extremely supportive, efficient and very friendly to deal with, very professional.
I knew they had my best interests at heart and I saved money in the process!!!!

June 24, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Anne,

Thanks a million for the fantastic feedback! 🙌

We’re delighted to hear the switch was so straightforward and that the team kept everything on track while keeping you informed every step of the way. It’s great to know you felt supported throughout and, best of all, came away with real savings.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Incredibly quick response and very…

Incredibly quick response and very clear I structions for organising switchover

June 10, 2026
Unprompted review
WeSwitchU logo

Reply from WeSwitchU

Hi Dave,

Thanks a million for the wonderful feedback! 🙌

We’re delighted to hear our team took the time to guide you through everything and made the process clear and straightforward.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Brilliant

The man was very very helpful and explained everything clearly

June 11, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Geraldine,

Thanks a million for the wonderful feedback! 🙌

We’re delighted to hear our team took the time to guide you through everything and made the process clear and straightforward.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 1 out of 5 stars

Nightmare - Time wasting

They contacted me about switching my electricity, as they said I was out of control, I told them I was on holidays and would look into a change, James said I would be put on a high rate if I didn't change providers. He said Electric Ireland had a much better rate than Energia, so I agreed to change. Then Energia said I was in contact for more than a month and would have to pay an exit fee, I told James to cancel the change. He claims he did, but hadn't. The claimed GDPR wouldn't let him. But he was the one that contacted them in the first place. It took about 10 phone calls between Energia & Electric Ireland to get it sorted. WeSwitchU are still charging me €40 for the switch.
Don't waste your time or money with then.

June 19, 2026
Unprompted review
WeSwitchU logo

Reply from WeSwitchU

Hi Mary,

Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience.

To clarify the circumstances of your case, WeSwitchU had originally switched your account to Energia on a standard (non-smart) tariff. At a later stage, your smart meter was activated directly with your supplier. In many cases, this process results in customers being moved onto a smart tariff and entering a new contract term with their existing supplier.

At the time we arranged your subsequent switch, we were unaware that your tariff and contract status had changed, as this information had not been provided to us. When it later became apparent that an early exit fee could apply, we worked with both suppliers to assist in resolving the matter and cancelling the switch request.

We appreciate that the process was frustrating and required more contact with the suppliers than either of us would have liked. However, we would like to clarify that WeSwitchU did not charge a €40 switching fee in this case. As the switch was cancelled within the cooling-off period, no WeSwitchU service charge became payable.

Our aim is always to provide recommendations based on the information available to us at the time and to help customers achieve the best possible savings. We regret that this experience did not meet your expectations and wish you all the best going forward.

Kind regards,

The WeSwitchU Team

Rated 5 out of 5 stars

Happy camper

Pleasant representive

June 18, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Eleanor,

Thanks a million for the lovely feedback! 🙌

We’re delighted to hear you had such a positive experience and that our team made a great impression.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars
WeSwitchU logo

Reply from WeSwitchU

Hi Eva,

Thanks a million for the lovely feedback! 🙌

We’re delighted to hear James made the whole process smooth and straightforward for you. We’ll be sure to pass your kind words on to him.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Checking to get the best deals for me.

Checking to get the best deals for me.
And saving me time and money

June 8, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Bernie,

Thanks a million for the great feedback! 🙌

We’re delighted to hear we could help you find the right value while taking the legwork off your hands and helping you keep more money in your pocket.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Informed Choice.

Cian was very helpful in answering all my questions so I could make an informed choice. He also checked a further issue I had with my old provider and verified the account was closed . Thanks Cian!

June 2, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Denise,

Thanks a million for the fantastic feedback! 🙌

We’re delighted to hear Cian took the time to guide you through your options and also helped resolve the issue with your previous provider. We’ll be sure to pass your kind words on to him.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

So helpful and informative

So helpful and informative

June 8, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi there,

Thanks a million for the wonderful feedback! 🙌

We’re delighted to know our team could provide the guidance and support you needed to make the process straightforward and stress-free.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Easy process

Easy process, Cisn managed the whole switch.

June 4, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Claire,

Thanks a million for the great feedback! 🙌

We’re delighted to hear the process was straightforward and that Cian took care of everything to make the switch as smooth as possible. We’ll be sure to pass on your kind words.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Simple and great communication

Simple and great communication

June 3, 2026
WeSwitchU logo

Reply from WeSwitchU

Hi Andrew,

Thanks a million for the great feedback! 🙌

We’re delighted to hear the process was straightforward and that the communication made everything easy.

We really appreciate the review!

The WeSwitchU Team ⚡️

Rated 5 out of 5 stars

Excellent service and support…

Excellent service and support throughout the process

June 7, 2026
Unprompted review
WeSwitchU logo

Reply from WeSwitchU

Hi Gozie,

Thanks a million for the great feedback! 🙌

We’re delighted to hear you received excellent service and support from start to finish.

We really appreciate the review!

The WeSwitchU Team ⚡️

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