We've Got The Key Reviews 1,453

Being gutted that I had lost my key, this service made everything better, great correspondance, kept in touch with timings and persevered until it was completed, Very caring guy that helped. Very polite. This service was 10 out of 10 on everything from when I made the call . Thankyou

Amazing service in Liverpool
So easy and stress free and they were out with in the hour and I had a new key for my van thank you so much

Every aspect of the service provided to replace a stolen car key was exceptional. Highly recommended!

Very helpful and efficient response. Key locked inside the car at 10.10 reported 10.25, Darren Dixon the technician arrived 11.25 car unlocked and and accessible by 11.40

Professional from start to finish from the phone call to the guy Micheal
I had stupidly locked my keys in boot on the Saturday to be told my rac it would be £204 AA £120 but not till the Monday I enquired via message we got the key to be greated to a polite and knowledgeable call handler he said the guy will b out within half hour on a Sunday for £120
Was happy with that Micheal found it difficult at first but never gave up to my delight got into my car
Cannot thank you enough

After the all to common central locking problem on a Land Rover D4 I ended up miles from home with my keys locked in the car ! I thought i was insured but apparently not but they called out “We’ve got the key” who were brilliant, the lady who turned up after about 1/2 an hour and had the door open in just a couple of mins. £190 though !!

This company was fantastic today. Got to me really quick even though it was a Sunday and it cost me £300 to have a new key programmed due to a problem with my car having a security theft issue I could not ask for a better service.and would use them again thank you guys so much 👍🏼

My car key got stuck in my driver's door just as I was about to leave to visit my parents. My insurance company put me in touch with 'we've got the key' and all was right again with the world. Thank you so much for the fantastic service from start to finish.

The company promised me that they would definitely be able to supply a key for a BMW Z4. This was not true they managed to stop the original key from working and then left saying they would sort the problem.
They later told me they would be unable to do this and offered a refund but no way of putting the original key back to a functional state. Do not believe there claims that they are the best as they are definitely not l have now spoken with BMW and new keys will be available soon for £155.00 so I'll get one from them

I had locked my key in car. Called RAC who put me in touch with this company. Felt a bit pressured on the phone to pay. Was told no refunds but I was desperate. Terms and conditions are sent via text and payment via text. Had no time to read them as they are long. Was told the locksmith would be after midday and it was 8am in the morning with car running so was a little stressed. After 30 mind I did find my spare care and rang them and the first comment was as you were told no refunds. No compassion so £170 down the drain and the locksmith wouldn’t have even been on the way. Lesson learned that you can ring around but as I was in a panic I just went with first company RAC recommended.

I stupidly locked my keys in my car. I called and within 2 and a half hours, I had someone at my car unlocking it. He was professional and courteous. He even offered for me to let my daughter sit in his van to get out of the cold and wind. I have never had to use an auto locksmith before, and I don’t ever want to again, but if I did, I would definitely use WGTK. Thank you.

I lost the last remaining key fob to my wife’s Mini Cooper and found We Got The Key on Google. From the moment they answered the phone they were brilliant - communication was fantastic and so was John who had to drive from Glasgow out to Edinburgh. He let me know what time he was due to arrive and then sent me a link to show his progress. He was professional and courteous and did a superb job. Couldn’t recommend the service highly enough.
Nick

Excellent service for glasgow east end. Phone personnel honest and straightforward. Man who did call out communicative, child friendly and accommodating, as well as efficient and effective. I’d reccommend this company. Thank you to those who helped me get my spare car key.

Brilliant communication from making the appointment to paying, to the keys being cut by super efficient, friendly David. Really rate this company

Keys locked in boot of TT with deadlocked doors…..why Audi make this even possible is beyond me, but WGTK found me a local locksmith on a rainy Sunday evening and sorted it out quickly and efficiently within an hour of initial call. Highly recommended.

Managed to lose both sets of car keys.

Phoned Saturday morning, they were very apologetic they couldn't come immediately but my car needs a manufacturer's code which they couldn't get till Monday.

Arrived 11am Monday and within the hour I was mobile again. Great service. Thanks

I couldn’t open my car with my fob or plastic key.
Called the team and met the locksmith within the hour.
New fob and key replaced.
The service and price were exceptional, I will definitely use them again.
They literally warrant a gazillion stars for an all round stress free service.

Absolutely amazing Service! Keys in hand just in a few hours after calling them. helpful and professional phonecenter & onsite staff. Thank you so much, you saved my day on my day of travel and pulled all ropes to get me on road in time.

Lost my only car key at work and after calling these, they were out in around 2 hours.
Had a brand new key on the spot, ready to roll. Wasn't cheap, but would still highly recommend. Great service. 👍

John helped us at Sand Point National Trust today after losing our car keys. Very stressful day but he was absolutely brilliant and so kind after a long day. Whole experience today was really good, and those I spoke to on the phone were so helpful and supportive. Thank you for saving our day.