I canceled my subscription with WeVideo over two weeks ago and received confirmation emails. Despite this, they continued attempting to charge me—and today I was hit with two unauthorized charges.... See more
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WeVideo is a god damn awful editor in the free version. This is the first editor Ive seen with a limited publish time of 5 minutes... I cant even make one longer project with 5 or less minutes. I migh... See more
Company replied
WeVideo was much easier to use than other slideshow/video creator programs (like iMovie or Adobe). The learning curve was small and I was able to quickly navigate the program. My only complaint was t... See more
I've been using WeVideo for over a year and it is the easiest and quickest way to produce high-quality videos for social, web, youtube, etc. Not sure why everyone over the last few weeks is slaggin... See more
Company details
- Video Editing Service
- Internet Marketing Service
- Media Company
- Software Company
- Video Production Service
About WeVideo
Written by the company
WeVideo is a powerful, easy-to-use, cloud-based collaborative video creation platform. With over 30 million accounts created to date, WeVideo is the first choice of businesses, consumers, educators, and students, as well as being the video backbone for many third-party media solutions. WeVideo can be accessed from any computer or device: at school, home, work or on the go. Users can easily capture, edit, view and share videos with secure storage of their content in the cloud.
Contact info
1975 W El Camino Real 202, 94040, Mountain View, United States
- (650) 800-3400
- support@wevideo.com
- wevideo.com
3.3
Average
650 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I was not able to upload mp3 audio…
I was not able to upload mp3 audio files to my video editor in WeVideo. Failed to upload for some reason. But the selection of audio is very good.
July 18, 2022
Reply from WeVideo
Hi William
I would recommend navigating to chrome://settings/clearBrowserData, selecting "Cached images and files", then clicking "Clear data" to clear the cache on your browser.
Please also check to ensure your browser is up to date and let us know if the issue persists after these troubleshooting steps.
Very nice online platform, but...
Very nice online platform, but not all that intuitive to use and the documentation is lacking
July 18, 2022
Reply from WeVideo
Hi Rick,
Thank you for the review. If you have any questions or need assistance, please let us know at support@wevideo.com.
Not user friendly
Not user friendly , was hard to figure out how to export and save . It should be more intuitive in this day and age . Also , you shouldn’t be charging for every extra thing - it’s very cheap and I wouldn’t recommmend this product to anyone
July 14, 2022
Reply from WeVideo
Hi Shira,
If you have any questions or experiencing any issues with our application, please get in touch with us at support@wevideo.com.
This was the first time using WeVideo…
This was the first time using WeVideo after a colleague recommended it to me. I created a video for my father's Celebration of Life and it turned out amazing!
July 14, 2022
Old woman using new tech
The quality quality of the video is great. The program is easy to use and I am not tech savvy. I have too many duplicates because it is very difficult to review or time consuming to review. I want to go back and edit the finished product but have not had a chance to see if that will even be possible.
July 13, 2022
Reply from WeVideo
Hi Jules,
Thank you for the review. If you have any questions or need assistance, please let us know at support@wevideo.com.
I didn't find the site that easy to…
I didn't find the site that easy to use. I had to keep looking up YouTube tutorials to figure out if I could upload my own music to go with my video. Turned out I couldn't which was disappointing, but WeVideo was good about refunding part of the fee.
July 13, 2022
Reply from WeVideo
Hi Karen,
You can upload your own music as long as it is in a supported file type. Our software is compatible with AIF, MP3, M4A, OGG, WAV, and WMA audio files.
Here, you can learn how to upload your own content, including Audio, Video, and Image files: https://support.wevideo.com/hc/en-us/articles/115000364707-How-do-I-import-my-own-media-.
I hope this helps. If you have any questions, please feel free to contact us at support@wevideo.com.
First I would like to have the screen…
First I would like to have the screen on French, Also the help is not accurate for export m'y vidéo on YouTube and where the file goes when IT save? Mayne I am not enough experimented but IT is the reason I have bought your program.
July 11, 2022
Reply from WeVideo
Bonjour Francine,
Vous pourrez peut-être traduire WeVideo à l'aide de l'extension Google Translate. Bien qu'elle ne soit pas idéale, c'est la meilleure solution que nous ayons actuellement.
Pour youtube, vos vidéos seront exportées vers la chaîne youtube que vous avez sélectionnée lors de la connexion à youtube. Vous pouvez le réinitialiser en :
Connectez-vous à votre compte WeVideo
Cliquez sur l'image circulaire dans le coin supérieur droit
Sélectionnez "Paramètres du compte".
Ouvrez ensuite "Applications connectées".
Cliquez sur "Déconnecter" à côté du compte que vous souhaitez modifier.
Pour vous reconnecter, cliquez sur "Connecter" et suivez les invites.
Vous pouvez, à ce stade, réessayer de publier votre vidéo ou accéder à votre page Vidéos pour télécharger votre vidéo terminée et la télécharger manuellement vers la destination souhaitée.
Fun and relatively easy to use!
July 10, 2022
Reply from WeVideo
Hi Anthony,
Thank you for the review. If you have any questions or need assistance, please let us know at support@wevideo.com.
Excellent for advanced and beginners.
I work as a government photographer/ videographer. Getting video editing software on our computers is beyond difficult. We Video is an excellent solution! Super easy to use and can be used on any computer.
July 10, 2022
Making the class video
I needed a platform to make my video of the school year available on You Tube
After checking out several sites WeVideo was the easiest to use and the most cost efficient as I could purchase for a month when needed
I don’t know what I would have done if I hadn’t found We Video
July 10, 2022
It kept telling me i had premium…
It kept telling me i had premium content in my video even though i didnt and i couldnt export and download
July 9, 2022
Unprompted review
Reply from WeVideo
Hi Ella,
We would be happy to look into this for you. Can you please contact us at support@wevideo.com?
It was OK but I couldn’t use Green screen I didn’t know how to use it
I was having trouble how to use the green screen
July 8, 2022
Reply from WeVideo
Hi Darlene,
You can learn how to use the green-screen effect here: https://support.wevideo.com/hc/en-us/articles/210296558-How-do-I-create-the-Green-Screen-effect-.
I hope this helps. If you have any questions, please let us know at support@wevideo.com.
It's great but it lags a bit
July 8, 2022
Reply from WeVideo
Hi Caleb,
I would recommend navigating to chrome://settings/clearBrowserData, selecting "Cached images and files", then clicking "Clear data" to clear the cache on your browser.
Please also check to ensure your browser is up to date.
Let us know if the issue persists after these troubleshooting steps at support@wevideo.com.
Wow wow - Works fast and feature rich
Wow wow. I was in a PINCH and need a video editing tool. The other software I had was a bit old and wasn't doing the job. WeVideo worked, worked well and fast and feature rich!
July 8, 2022
Reply from WeVideo
Hi Miguel,
I apologize for any inconvenience. I took a look into your account, and I can see that we were able to get your account up and running again.
If you have any more questions, please let us know at support@wevideo.com.
I paid for a subscription, but can't login anymore
I paid for a subscription. But when I tried to log in again, my credentials weren't recognized. I hit reset password and no password reset email never was sent. I had to go on the landing page to find out how to contact support. They reset the password. But when I had to switch computers because 3 seconds of audio would load, my credentials aren't being accepted again. I have lost about 4 hours of productive time on a time sensitive project just trying to get into the platform
July 7, 2022
Reply from WeVideo
Hi AnnaMarrie,
We apologize for any inconvenience. Your account should now be up and running correctly.
Please let us know if the issue persists at support@wevideo.com.
Accessing account.
I attached the account to my Google Account and Wevideo is consistently giving me trouble when I log in with Google. It loops me back to the log in page. I can't seem to log in with my google email either.
July 7, 2022
Reply from WeVideo
Hi Robert,
I am sorry to hear you experienced issues with our application. I recommend navigating to chrome://settings/clearBrowserData, selecting "Cached images and files", then clicking "Clear data" to clear the cache on your browser.
Please also check to ensure your browser is up to date.
Please let us know if the issue persists after these troubleshooting steps at support@wevideo.com.
YOU HAVE TO PAY FOR DOWNLOADS OF THE…
YOU HAVE TO PAY FOR DOWNLOADS OF THE FILES YOU CREATE. IT IS NOT AS EASY AS IT SOUNDS AT ALL. I FINDING ANOTHER SOURCE TO ASSIST WITH MY NEEDS WITH AN ARTIST.
NOT SURE I WILL EVER USE IT AGAIN.
July 5, 2022
Reply from WeVideo
Hi JD,
Thanks for reaching out. I would be happy to look into this for you, and I just sent you an email. If you have any other questions, please let us know at support@wevideo.com.
after the payment the quality of video…
after the payment the quality of video uploaded got degraded.
there is no way to talk to support.
July 2, 2022
Reply from WeVideo
Hi Sannithi,
Image quality is reduced in the payback window of the editor to improve playback quality. If you have any questions or need any help, please don't hesitate to contact us at support@wevideo.com.
I managed a high school film program with iMovie...
I managed a high school film program for years and we used iMovie because we used iMac's for our computers. That's my background and I always found it easy to use iMovie but I now work with a regular computer (I didn't care for Apple) and I've found WeVideo to be a remarkable standin for iMovie. The only thing that I've found so far that is an issue is moving voice from one flim clip to another, as in when one is attempting to do VO in a scene. The best and only way I know so far is by using Audacity to download the sound track and then upload that to WV.
Other than that it's easy to use and a great price ... I secured it for a year and will continue to use it.
Thanks for a great, easy to use editing program...
June 30, 2022
Reply from WeVideo
Hi Marc,
You can learn how to record a voice-over here: https://support.wevideo.com/hc/en-us/articles/214825148-How-can-I-record-a-voiceover-.
I hope this helps. If you have any questions, please let us know at support@wevideo.com.
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