WGU was a great way to earn my MBA! I loved being able to go at my own speed and prove my competence without having just to spend time with my butt in a seat. It's a great way to earn your degree if y... See more
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WGU made getting a master's degree possible for me. Though I am a teacher, wife, and mother of two active boys, I was able to complete my degree on my own timeline. I could work at my pace and still... See more
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Because WGU is competency-based, I completed a two-year master's degree program in four and a half months. I worked my tail off, but it is doable. Because I did this, I only paid for one semester, whi... See more
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I am a single mother with a full time job. My daugher is involved in extracurriculars so we stay busy. I was able to complete my program at my own pace and I made my own schedule with class work. All... See more
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Company details
Written by the company
Here at WGU, we believe that talent is universal—even if opportunity isn't. Higher education is the best way to bridge that gap, but traditional higher ed wasn't built for the realities facing many of today's students. So we created a university focused on expanding access to education around the country. We've innovated with students in mind, giving them the flexibility and freedom they need to succeed in today's workplace.
Contact info
4001 South 700 East Ste 700, 84107, Salt Lake City, United States
- 866.225.5948
- info@wgu.edu
- wgu.edu
3.9
Great
4K reviews
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WGU’s Curriculum and Staff
WGU’s competency-based, accelerated learning style made it possible to obtain my master’s degree as a full-time employee, wife, and mother. WGU’s professors and mentors are also eager to help when questions arise. I would recommend WGU to everyone.
April 23, 2025
Reply from WGU - Western Governors University
Thank you for this recommendation and review, Laura! We really appreciate hearing feedback like this and are so glad to know that our Competency-Based Learning Model simplified the process for you to achieve your goal of a degree! We are also glad to know that our staff support was up to par with what you needed!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, wishing you the best with your next adventure! https://www.wgu.edu/lp/programs/owls-nest.html
They don’t give a dam ab you
Got into a car accident and got dumped within one day, told one of my mentors and just told me to do my work
June 10, 2025
Unprompted review
Reply from WGU - Western Governors University
So sorry to hear this, and thank you for taking the time to share. We'd love to understand your situation more thoroughly. If you feel you could use some additional support, please respond to our email for more information or call us at our Student Services number, 385-428-3119, for more support. We're here to help and advocate.
If I can do it, you can do it!
I am a single mother with a full time job. My daugher is involved in extracurriculars so we stay busy. I was able to complete my program at my own pace and I made my own schedule with class work. All faculty at WGU were super helpful with any questions no matter how big or small. I recieved a scholarship that gave me a laptop and a hotspot so I could complete classwork at any time and anywhere and that was pivotal to my success. WGU helped me achieve my dreams and I couldn't be anymore grateful. I would reccomend WGU to anyone looking to further their education.
June 9, 2025
Unprompted review
Reply from WGU - Western Governors University
Those in your position are true powerhouses, Cassandra, and we love to see it! We are happy to have been able to give you the staff and tech support you needed! Thank you for so highly recommending us! We truly see you. You are a testament to the hard work so many students put in here to achieve what they need, something more!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, we wish you all the best! https://www.wgu.edu/lp/programs/owls-nest.html
Something that moves the needle
Amazing opportunity to complete higher education with flexibility & leave with credentials that move the needle!
June 8, 2025
Unprompted review
Reply from WGU - Western Governors University
We agree with you there, Maxwell! That is exactly what WGU wants to embody as far as flexibility and reputable skills in the current market! We are glad you gained something here and that you are using that as the catalyst that moves you forward!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, way to go! https://www.wgu.edu/lp/programs/owls-nest.html
WGU truly works for adult learners
Enrolling at WGU was one of the best decisions I’ve ever made. As a working mom and a first-generation college student, I needed flexibility, support, and a program that respected my time and goals. WGU provided all of that.
The competency-based model let me move at my own pace, and my program mentor was there to guide and encourage me through every step. The courses were relevant and challenging, and I felt prepared for real situations in the field.
WGU made me feel seen. The graduation weekend was an experience I’ll never forget. Everything was well-organized and heartfelt, and the staff genuinely celebrated each graduate. It meant so much to finally walk the stage after thinking for years that earning a degree was out of reach.
If you’ve been thinking about going back to school, but life keeps getting in the way, WGU is a real option. It’s flexible, affordable, and designed for people with full lives and big goals. I'm looking to completing my master's degree next.
Thank you, WGU. I’m proud to be a Night Owl.
June 7, 2025
Unprompted review
Reply from WGU - Western Governors University
Kira, I want to thank you for taking the time to write this heartfelt review. That is incredible that you paved the way for your family in such a way! We love that you appreciated the flexibility we offer, our Competency-Based Learning Model, affordability, and that you enjoyed Commencement! We always want to provide an experience that celebrates your accomplishments. Sharing your experience helps others who may be in similar situations feel encouraged and like they are not alone. This is the attitude we love to see at WGU! Supporting each other, one by one! Thank you again for sharing, and we will be happy to have you come back!
Since you want to spread the word, here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, we're so excited for what's next for you! https://www.wgu.edu/lp/programs/owls-nest.html
My degree on my time
It was very convenient to earn my degree on my time and at my pace. The only downside i experienced was lack of clear communication of who to contact and when
April 3, 2025
Unprompted review
Reply from WGU - Western Governors University
It's wonderful that you found our flexibility to be what you needed, Jessica! We also appreciate your honest feedback on our communication and staff support. We do our best to support our students and try to make sure that several departments are available to our students. I will pass this along to the proper departments for review, as we want to improve continuously! Thank you again for taking the time to be candid on this matter.
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, we can't wait to see what you do! https://www.wgu.edu/lp/programs/owls-nest.html
Flexible, Modern Program
My experience getting my Computer Science BS with WGU was great! I thought it was challenging but fair, and the material taught had a good mix of theoretical foundations and modern tools. I also appreciate the schools’s accreditation, non-profit status, and the BSCS program’s recent ABET accreditation.
June 6, 2025
Unprompted review
Reply from WGU - Western Governors University
Thank you for sharing your experience, Eric! We love to see that our learning structure and flexibility worked for you! We do our best to meet current industry standards regarding accreditation as well!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, and we wish you the best in your next chapter! https://www.wgu.edu/lp/programs/owls-nest.html
Affordable degree at my own pace
WGU made getting a master's degree possible for me. Though I am a teacher, wife, and mother of two active boys, I was able to complete my degree on my own timeline. I could work at my pace and still fit in family events and activities. I was able to finish my degree in two 6-month semesters. WGU's flat-rate tuition also made my degree affordable. I would recommend WGU to anyone with a busy lifestyle who is looking to further their education!
June 7, 2025
Unprompted review
Reply from WGU - Western Governors University
This is incredible to hear, Gretel! This is exactly why we have WGU: to pave the way for students like you to succeed! We love offering the flexibility and affordability to our students! It really makes for a better experience.
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, wishing you all the best! https://www.wgu.edu/lp/programs/owls-nest.html
It was so well organized and efficient
It was so well organized and efficient. My family also commented on how organized it was. Loved that the ceremony was not super long and got graduates through quickly
June 7, 2025
Unprompted review
Reply from WGU - Western Governors University
That is so awesome, Krysta! We are so glad to hear you enjoyed commencement! This is something we strive for, to make it a special experience that our students and their families will never forget! We want to celebrate YOU! Thank you for taking the time to share this.
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, all the best! https://www.wgu.edu/lp/programs/owls-nest.html
WGU have been a nightmare when it comes…
WGU have been a nightmare when it comes to the assessments! You wait for hours for a proctor to only be told you need to reschedule since one is not available. In addition that counts towards one of your attempts. This is an absolute joke! Seems like they need to come up with a better system. Since these complaints are quite frequent. For this reason alone I would not recommend this school. Sadly, it creates so much unnecessary stress on the student. THE WORST EXPERIENCE!!!!
May 23, 2025
Unprompted review
Reply from WGU - Western Governors University
Stacy, it’s regrettable to hear how you’ve been impacted by the assessment experience. I can confidently assure you that our Assessment Services leaders take this very seriously and are working closely with Meazure Learning every day to get a resolution to the root cause(s). It is expected that service levels meet a high-quality standard of care for all WGU students. There are constant efforts being made by our Assessment team to balance student safety from privacy attacks while also ensuring academic quality within the student experience. This feedback is incredibly important to us as we work through these concerns and has been forwarded on to our Assessment Services team. We appreciate you letting us know how we are doing.
Frustrating, Disorganized, and Misleading Experience with WGU Academy
My experience with WGU and WGU Academy has been extremely disappointing due to a lack of transparency, poor communication, and multiple technical and administrative failures.
Before I was even enrolled, I encountered a major technical issue submitting transcripts on their site, which turned out to be unnecessary for the single course I wanted through WGU Academy. This wasn’t communicated anywhere during the enrollment process. I had to escalate through phone calls and Service Desk tickets just to find this out, wasting time on a process that should have been intuitive and clear.
Eventually, I chose the IT and Tech Fundamentals course. I was assisted by an enrollment counselor who walked me through the payment process. At no point was I told that this course was currently non-functional due to a known technical issue (referred to as a WhiteLabel error). The website also allowed me to proceed with payment without any warning. Only after completing payment and attempting to start the course did I discover it wasn’t accessible at all.
Following this, I contacted support and was informed that they were aware of the issue and couldn’t guarantee when it would be resolved. I requested a refund, which I was told had been processed on 5/20/25 and would take 5 -10 business days. After that period passed with no refund, I called again and had to reverify my identity multiple times across departments. Eventually, I was told my refund hadn’t actually been processed properly, and that a new refund was issued on 6/3/25 - meaning I might wait nearly a full month for a refund that should’ve been straightforward.
The entire experience has been a frustrating waste of time, riddled with technical errors, poor internal communication, and avoidable confusion between WGU and WGU Academy. I hope this review helps others avoid the same issues.
June 3, 2025
Unprompted review
Reply from WGU - Western Governors University
Thank you for bringing these concerns to us, Marko. We greatly appreciate it, so we can continue to improve. I want to reassure you that this has been escalated to the proper department regarding the error, and action is being taken to resolve this going forward. I want to thank you again for reaching out so we can investigate this further.
My time with WGU was amazing
My time with WGU was amazing! From the enrollment counselor to my mentor to each and every professor, the support was amazing! I loved being able to work at my own pace, completing 4 years of course work in one year! The price is very affordable, especially when you can complete more than the minimum term requirement!
I will be returning to WGU for my masters degree.
March 26, 2025
Reply from WGU - Western Governors University
Nina, we are so happy to hear your time at WGU went so well! We love giving our students support here to achieve their goals! We also love being able to continue to work toward making WGU affordable and flexible so that degrees are more attainable! We're also so glad you will be back, we'd love to have you!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, the additional degree, and best of luck with what's next! https://www.wgu.edu/lp/programs/owls-nest.html
I thought I would never graduate
I thought I would never graduate. I started college 25+ years ago and quit every time I got pregnant. I had a lot of experience after my kids grew up, but I was being looked over because I didn't have a degree. I started in the summer of 2023 and just finished my bachelor's degree in May of 2025. I love that it is competency-based and at your own speed.
May 27, 2025
Reply from WGU - Western Governors University
That is an incredible story of resilience, Angela. You are amazing! We are so glad you were able to find what you needed here. We love being able to offer our students opportunities with the Competency-Based Learning model and our flexibility.
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, we wish you all the best with your next endeavors! https://www.wgu.edu/lp/programs/owls-nest.html
Helpful Faculty and Staff
If I was struggling with a course, it was easy to get in touch with the instructor and my mentor to help improve my understanding of the subject. My program mentor was especially helpful in cheering me on even when it was for the written assessments.
January 6, 2025
Reply from WGU - Western Governors University
We are so glad to hear of the type of support you received, Wyoming! That is exactly what we try to provide our students; we really do want to cheer you on and are consistently amazed by what our students accomplish! It really takes a village, as they say, right?
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree! Can't wait to see what you do next! https://www.wgu.edu/lp/programs/owls-nest.html
This school is a JOKE
This school is a JOKE! They, apparently, offer "course bundles" that claim to count as credits towards your degree after submitting your application to enroll. What they fail to mention is that you are not able to continue enrolling until these "courses" are completed. They have pushed my start date back countless times due to my transcript that stated it had already been processed for weeks. They did not mention to me they needed the transcript from the course in order to enroll until well after the transcript deadline. These courses are paid for out of your own pocket and claim to be reimbursed after starting. They advertise these courses as an "add-on" to your regular courses when all they are trying to do is fork all the money out of your pocket. When you attempt to contact them about it, they tell you they are "requirements" that need to be completed before starting. I have screenshots of the course stating MULTIPLE times that these courses are RECOMMENDATIONS--not requirements! Also, nowhere on the course intro does it state they NEED to be completed before enrollment can begin! New students just beware! This school only wants your money and does not care about anything else! They better start editing their "fine print" before they have a false advertising claim on their hands. Research other online schools. There are plenty out there that are way better than this. WGU does not deserve your hard earned money, especially in this economy!
April 15, 2025
Unprompted review
Reply from WGU - Western Governors University
Thank you for taking the time to share your experience, Jessica. We're truly sorry to hear that it didn’t meet your expectations. Your feedback is incredibly important to us, and we've shared it with our team so we can continue to improve.
We understand that navigating educational options can be overwhelming, and we aim to offer flexible pathways, like single courses, bundles, and certificates, to help students get started or meet eligibility requirements for certain degree programs.
If you ever decide to revisit options here, we have dedicated Enrollment Counselors who are here to listen and help you explore options tailored to your unique goals and circumstances.
We genuinely hope to have the opportunity to support you in the future.
Two degrees, one year.
I graduated with two degrees within one year. You are able to go at your own pace, and believe me, I did. I found the staff supportive and the self-guided structure and price point was a perfect fit for me. It certainly helped that my employer reimbursed the cost of tuition and books. My education, sans transfer credits, was almost totally free! It's not for everyone, but it was ideal for me as a mature adult learner with a full-time career. It's wonderful to check that life box and have the diploma that supports the knowledge and experience I have.
April 16, 2025
Unprompted review
Reply from WGU - Western Governors University
CC, we love to see this! That is incredible!! We are so glad you were able to use our flexible Competency-Based Learning Model to your advantage! We appreciate hearing that this worked just the way you needed it to! And Employer reimbursement can be so helpful to expand these student opportunities as well!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your TWO new degrees! We can't wait to see where you go from here! https://www.wgu.edu/lp/programs/owls-nest.html
Best experience!
WGU provided me with all of the necessary materials and I was able to complete on my own terms. I can honestly say I believe this is the best school for individuals who are driven and value their time. WGU provides unbelievable student support across several areas. I tell everyone to attend WGU!
March 20, 2025
Reply from WGU - Western Governors University
Oh Marla, we are so glad to hear this was a great fit for you! We love that you were able to complete your degree in a way that fit best for you, and that we were able to support you along the way! This is so good to hear!
Since you've been such a great help with sharing about us with others and your experience, here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree! We can't wait to see what your next adventure brings! https://www.wgu.edu/lp/programs/owls-nest.html
an amazing university experience
March 20, 2025
Reply from WGU - Western Governors University
Thank you for your positive feedback, Christopher! We were happy to provide that for you!!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, best of luck! https://www.wgu.edu/lp/programs/owls-nest.html
Easy to navigate
Very easy to navigate through the classes. They have great support in all areas, including health, wellness and education!
March 18, 2025
Reply from WGU - Western Governors University
Thank you for taking the time to share this, Jennifer! We're glad you found things to be user-friendly here, and fitting to your needs! We love to offer as much support as we can!
Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, wishing you all the best! https://www.wgu.edu/lp/programs/owls-nest.html
WGU is a great university!
I enjoyed how easy it was to apply and to get started. The Program Mentors are great at helping students understand what is next or aiding in any way. The instructors are a great resource, and I loved that I could go at my own pace.
January 24, 2025
Reply from WGU - Western Governors University
Elizabeth, we love to hear you found it easy to apply and loved our Competency-Based Learning Model and flexibility! We are also so glad that your Program Mentor and our other staff could give you the support you needed while enrolled in our program! Here’s a link to our Refer-a-Friend program if you’d like to invite your friends and family to learn more. If they do, you’ll get some WGU swag to enjoy too! Congrats on your new degree, and I can't wait for your next adventure! https://www.wgu.edu/lp/programs/owls-nest.html
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