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Company details

  1. Beauty Product Supplier

Written by the company

Zertifizierte Naturkosmetik aus Südkorea: Mit den besten Zutaten aus der Natur und den Erkenntnissen der Wissenschaft. Versandkostenfrei ab 35€ (DE). Einfach & sicher bezahlen. Lieferdauer 2-3 Werktage (DE). Serien: Gesichtspflege, Körperpflege, Haarpflege, Make-Up, Männerpflege, Sonne und Reisegrößen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

515 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shambolic company and service

Shambolic company and service. I placed an order on the 11/04/2025 and I still haven’t received it. The item was a gift for my mother’s birthday, which has now been and gone. No contact number available. I have emailed them regarding my order and I am still waiting on a reply. DO NOT USE THIS COMPANY. SCAMMERS!!!

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy company

I ordered something for my mum on the 17.02.2025. I emailed for an update and was informed my order had been shipped and I would shortly receive tracking which has still not been sent. I’m extremely unhappy with this service as I have emailed several times and been ignored. I will be pursuing a refund. Untrustworthy company !!

February 17, 2025
Unprompted review
WHAMISA logo

Reply from WHAMISA

Thank you for your feedback Rene. We're sorry to hear that you're unhappy with our service, and we want to help resolve this issue as soon as possible.

So far, we haven't received any complaint emails from you. To assist you better, could you please provide us with your order number and an email address for further contact? This will allow us to investigate the issue and work towards a solution together.

We look forward to your response and are here to help.

Kind regards,
the Whamisa Team!

Rated 1 out of 5 stars

Ordered over a week ago.

Ordered over a week ago.
Had to email to see if my order had been despatched, they said it had, this was 3 days ago? How is it being delivered? Snail mail?

Not had one update from the site or company. Will be perusing a refund.

Was in desperate need for what was ordered too. Shame.

January 5, 2025
Unprompted review
WHAMISA logo

Reply from WHAMISA

Dear Kyle,

Thank you for reaching out and sharing your experience. I sincerely apologize for the inconvenience and frustration caused by the delay and lack of communication regarding your order. This is certainly not the level of service we strive to provide.

I understand how important your order is to you, and I'm truly sorry for any inconvenience this may have caused. I would like to investigate the status of your delivery right away and provide you with a clear update.

Could you please provide your order number so I can look into this for you?

If you prefer to proceed with a refund, I am more than happy to assist you with that as well.

I look forward to resolving this for you as quickly as possible.

Rated 1 out of 5 stars

I placed an order on May 6th

I placed an order on May 6th, but I have not received it, and the site has not responded to refund my payment. This is my experience, and I advise everyone not to deal with this dishonest site at all.

order number: 11989

I have screenshots of ignored emails and the payment confirmation and the tracking link which was never received please contact me on my email to share proof of my claim

May 6, 2024
Unprompted review
WHAMISA logo

Reply from WHAMISA

Hi Jeff, we proofed everything in our system and we never found a order from you. If you have any proof of your order, please send them to hallo@whamisa.de and I will be happy to proof and solve your case for you.

Rated 3 out of 5 stars

I purchased the cactus bouncy serum and…

I purchased the cactus bouncy serum and have been disappointed, mostly due to its lack of an EWG verification and rating. The product has questionable ingredients , that I would not have purchased knowingly , that do not conform to standards for clean products that I would use. I conducted a ‘build your own report’ from the EWG site, about the serum . The number of risk assigned to it was a 5!! That is to ewg , a product that carry’s moderate risk . What one wants, would be either a 1 or a verification seal approval. I am surprised that Whamisa would even make any product that has a 5 rating from EWG . This is not acceptable, especially for a company that touts its products as being “99.%”
Organic. Very disappointed , and I will not reorder this item. Consumers need to be aware that this company , despite having a few items that are rated by EWG in the low risk scale, also have some that are simply not healthy to put on your skin . Period.

November 16, 2023
Unprompted review
Rated 3 out of 5 stars

no update on my order?

ordered from the website a week ago, and still haven't heard any update as to whether my order is ready, or if they are waiting for stock... just silence

-------------------------------
update, i recieved a reply, saying one of my items were out of stock, and have been refunded the cost of the item

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Love from the first second!

I feel this brand is thoroughly good - until now, every single product has resonated with me and my skin's needs and I found many true and lasting favourites. My first was the famous Organic Flowers Toner, my next love was the Organic Flowers Water Cream and Organic Flowers Water Eye Cream (i have combination skin and approach my 33rd birthday in may this year). This year, i discovered the Rich Toner and the *damn* good cactus serum. These values of Whamisa resonate so well with me: they're all organic, they don't "waste" INCI space on water but rather use specific, beneficial ingredients trough and through. They're crueltyfree. They really care, moisturize and nourish my skin lastingly, so they're not ther for a quick effect on the surface. I may add I threw WHAMISA products in my professional makeup artist's skincare kit some while ago to have my wonderful clients and beautiful (and ever so dry) models' skin benefit from it too. I highly recommend getting their samples (another plus for me!) - I'm very sure you'll get hooked just as quick as i did <3

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products, fast shipping, a lot of samples, which are very welcome considering the products are pretty expensive so one has the possibility to try before buying.You will end up buying anyway :)

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

Real Whamisa fan :D

I use Whamisa products for more than 4 years now. I think I've try probably 75% of their different collections and am still amazed of the products quality. I am an adept of Korean layering.

I am also pleased they develop their business in Europe, it is way more convenient to order than from South Korea :)

July 27, 2020
Unprompted review
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