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Rated 2 out of 5 stars

Always used Waze and promoted use of W3W but now there is a paywall they have deserted their individual followers. Typical attitude of software start ups to past supporter's. I've gone back old scho... See more

Rated 2 out of 5 stars

I have used W3w since it became available and recommended to many others, The features I liked most are now only available for a monthly charge. To the individual it is now almost worthless maybe perf... See more

Company replied

Rated 5 out of 5 stars

A little terraced cottage, up a small lane, in a remote hamlet, in rural Cornwall and our kids found us with ease. Takes all of the uncertainty out of the equation when visiting somewhere new. Ps w... See more

Rated 5 out of 5 stars

In my job, I send engineers out all over the country to fix/maintain kitchen equipment. Across big sites (universities or hospitals fx) this I really helpful as there’s often one postcode for multiple... See more

Company details

  1. Software Company
  2. Mapping Service

Written by the company

what3words provides a simple way to talk about precise locations by labelling every 3m square on earth with a simple address made of 3 words e.g. ///filled.count.soap. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and tools such as ride-hailing apps or e-commerce checkouts and car navigation systems. The what3words app, available for iOS and Android, and online map enables people to find, share and navigate to what3words addresses in more than 60 languages. Businesses and services can integrate what3words using the public API or SDK.


Contact info

3.1

Average

TrustScore 3 out of 5

289 reviews

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Replied to 6% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Very inconsistent

Drove to a location to reccie

Made a note of the what3words address

Drove there again the next day using the unique address with Google maps

It took me to a location 1/2 a mile away

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

I think the concept is brilliant

I think the concept is brilliant. I used to use a GPS for everything but w3w brings it down to a common denominator for all people to use. Hasn’t failed me yet.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

A life saver

For a person suffering a cardiac arrest, prompt use of a defibrillator is vital. All public access defibs should have w3w addresses to help find these life-saving devices.

August 30, 2024
Unprompted review
Rated 3 out of 5 stars

Concerned about reliability

I downloaded the app to my phone y'day and was very impressed with it when I saw how accurately it pin-pointed exactly where I was in my house. But then today was showing it to a friend at her business location a few streets away - and the app indicated we were not in her shop but across the road (a very wide road with 6 lanes) on the footpath!

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Mooring location

We live on the seaside out in the country and belong to a home exchange program. Our guests were arriving by sailboat and we using a mooring in our cove. Problem was there were three moorings so I sent then 3Words for the correct one. Worked great! Thank you What3Words!

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

What 3 Words Saved My Wife's Life

On the 2nd June 2024 my wife had a heart attack in a rural location in Woodthorpe, York, UK. I used What 3 Words and gave the information to Emergency Services.
What 3 Words saved my wife's life that day.
Thank You 💖

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Maybe essential for an emergency

After an accident I had 2 cracked vertebrae, a fractured pelvis, 8 broken ribs in multiple places and a pneumothorax (collapsed lung). The what 3 words reference was sent to the emergency services and they found my location in the middle of a field quickly. The emergency services use this for remote locations in my area. I find this app easy to use, you can save places as favourites and if you get used to using it this can be a life saver. My home address is a hard to find place and this is also good for deliveries.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Driving to a new place

Had to driver to Cheshire from Gloucestershire for Christmas to a place I have never been. The House was in a road with just House Names. I was sent the what3words address put it in my SatNav and I was taken right to entrance. Not bother no stress.

December 24, 2023
Unprompted review
Rated 5 out of 5 stars

Even the ambulance service use what3words

Hi to you all who have taken the time to read this review.
I need to explain about where I live. The different type of tracking apps that are used by courier services quite often take them to the wrong area which happens to be about half a mile away on the wrong side of a dual carriageway. It’s a five mile detour to get back to me!!
I am an elderly gentleman with a balance problem and had a bad fall that needed my daughter to call an ambulance. She was surprised that the ambulance service took my what3words as a matter of course and was with me very quickly, no mistakes !! Thankfully I am fully recovered.
I now tell all the people who come to visit me to download and use what3words if they don’t know how to find me.
Bravo.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

So effective and easy to use

I’ve been using W3W for several years now as a precise starting point for our weekly club mountain bike rides. It has proved to be the best way of making sure we all arrive at the correct location and it’s so easy to use and to share on WhatsApp. The only thing you do have to check carefully is the spelling of each word or you could end up somewhere on the other side of the world

January 12, 2024
Unprompted review
Rated 1 out of 5 stars

Poor setup instructions

I tried to setup and use this for the first time. Absolutely awful could not get my head around how to use it, no step by step instructions on how to set it up absolutely rubbish. Whoever designed this programme needs to go and write a set of step by step instruction. I won’t be trying to use this again

November 18, 2023
Unprompted review
Rated 4 out of 5 stars

Generally very good at finding…

Generally very good at finding addresses that a sat nav cannot, especially in a rural area where I live & deliver to. However there are some places in remote areas that are unable to find using 3 words & have to revert to phoning.

October 6, 2023
Unprompted review
Rated 4 out of 5 stars

I do wonder if the concept is robust…

I do wonder if the concept is robust enough. I know the fewer words, the easier it is to use but in an emergency situation certain words and plurals in particular may be misheard.
I hope that perhaps in the future the product may improve its weaknesses.
I have found it quite useful already for locating remote spots but am unlikely to use it for my own address but perhaps for meeting in open spaces.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

It's a genius idea right?

It's a genius idea right? So far using W3W has been a foolproof way to fill the gaps left by traditional Sat Nav, both for work and personal use. Simple but brilliant solution, this is my favourite new App in years.

September 18, 2023
Unprompted review

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