Whatsfordinner Reviews 

94
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient and reliable delivery service, noting that orders arrive quickly and on time. Many people highlight the high quality of the service, often mentioning friendly and helpful drivers who ensure food arrives hot and in excellent condition. Reviewers appreciate the overall ease of use, finding the process simple and convenient, and value the ability to get various items delivered right to their door. However, some customers also noted significant issues with order delivery times, experiencing long waits that sometimes extended to two hours, and consequently receiving food that was completely cold upon arrival.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting quick response times and professional,... See more

Service

Customers consistently note positive experiences with service, often highlighting quick response times,... See more

Order

Users describe ambiguous interactions with order, with some customers reporting quick processing, on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Experience with What’s for Dinner. Such a great service. A lot of option available from What’s for Dinner. You can get most of thing's delivered to your Door...

Rated 5 out of 5 stars

I had a great experience using What's For Dinner. The app is very easy to use, and the service was excellent. Orders were processed quickly, delivery was on time, and the overall experience was smooth... See more


Company details

Written by the company

The easy way to order food online in Galway, Athlone, Mullingar, Drogheda city. You can order from as many restaurants as you like, at any one time, as we are delivering food from 100's of Restaurants . Delivery charges vary from restaurant to restaurant but they range from FREE to €4 when ordering from one restaurant.


Contact info

4.2

Great

TrustScore 4 out of 5

94 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(94)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always have have the best prices

WhatsForDinner.ie is a standout local food delivery service in Galway,

proudly Irish-owned and deeply connected to the community. Their affordable prices for takeaway options, combined with a wide range of cuisines,
deliver both quality and value. With a commitment to sourcing locally and timely, fresh deliveries,
WhatsForDinner.ie shines as a must-try culinary gem that supports local businesses and offers a deliciously diverse dining experience.

July 23, 2023
Unprompted review
Rated 1 out of 5 stars

Bad Customer Service

Worst customer service ever, I received my food from mcdonalds at 2 am but when it arrived it was cold and unpleasant, and also one item was missing from my order. I tried to contact them about it, the customer service was closed at the time so i called the restaurant directly and no answer, I didnt have the drivers number or anything. The next day i reached out to customer service and they cant do anything unless i gave back the food, but they werent answering the day i got the food. Couldnt even give me half a refund. Never order from here as they wont help you with anything. I am absolutely furious with the way they talk to you and they dont try help they just say they cant give a refund. In the end they blocked me from messaging them so I couldnt get my refund. Imagine paying over 20€ for food that comes cold and missing items. Please order from just eat or a trusted app.

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely useless ..

Absolutely useless ... Get your food from just eat or order online ... They will do nothing for you , no matter how long of history ... Deleting the app ... A let down of a company

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Pat from customer care is extremely unprofessional

If I could give zero stars I would!
I ordered a takeaway from McDonalds last weekend & when the food turned up it was soggy & cold. I asked the delivery driver to return it, when he turned up an hour & half later he handed me back the same bag. Said that McDonalds wouldn't make more because it was closing but that they had reheated it for me(which they didn't) Imagine paying almost €23 for food only to be told its "reheated"

I then complained through live chat on the app. I messaged them several times over the course of a few days, trying to get a response, & noting! I then received a call from them at half 9 at night, of all hours. The man at the other end of the phone was extremely rude. Basically said that they had done noting wrong & made me feel like i was lying. I wouldn't mind i had ordered 17 times from 20 of October to the 31st of January, not once prior to that had I ever complained that my food was cold(or any other complaint for that matter), so why would i make it up now?

It was the worst customer care I've ever experienced. Im
still shocked with how i was spoken too! In the end i told the man that I would be deleting the app & that's when he hung up & blocked me from speaking to anyone else. I would avoid this app at all cost. Don't waste your money!

January 31, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered food delivery

Ordered food delivery, phoned 1 hour 15 mins later to check status only to be told the driver had cancelled the order. Advised we could try booking again. Would have been nice to have been told that it'd been cancelled (that asking too much?). Waiting for a refund.

January 29, 2023
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars, utterly dreadful company to deal with. Customer service/ satisfaction definitely not a priority which is funny considering the co- owners & ops manager have customer service listed as one of their top skills on LinkedIn. Contacting customer service via chat or calling HO in Galway proves highly frustrating, telling lies & fobbing people off seems to be their culture. Stay far away, Just Eat is a far less troublesome option, much more customer centric approach & better business acumen. Date of experience was dragged out from 22/10/22 until 07/11/22 when I FINALLY got my refund.

October 22, 2022
Unprompted review
Rated 1 out of 5 stars

If you could give 0 a rating i would

If you could give 0 a rating i would, local company so used quite a lot and its always the same thing, you wait 1+ hour for a delivery 100% of the time and orders will always have some sort of difference from what you placed.. worst chat system you could ever get and no contact number for the driver only the restaurant you ordered from and are expected to pay 4 euro delivery to the driver cowboys stick to the trusted company's

May 17, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give zero as a rating I…

If I could give zero as a rating I would.

This company is beyond a joke! I was trying to make an order this evening on the app when the app glitched while I tried to pay and my phone was stuck on a blank screen. So I then had to restart the whole thing and got charged twice for one order received. €35 down the drain and all I was offered was a €20 voucher after spending well over an hour and a half on live chat waiting for a resolution and then them insisting it wasn't a glitch and that's all they could do. Stay away!!! Will never order through them again that's for sure! VERY unhappy customer 🤬

October 24, 2021
Unprompted review

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