If the option was a zero star that is what I would give them. Product was terrible and customer service was awful.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Please do not order from here. I ordered for a trip beginning of March i got a package on different days in April. Ordered 5 items and still waiting om one and its May 2 months later smh!! Ive ordered... See more
I'm so disappointed. I have contacted these people several times still nothing. I order 2 outfits for my birthday Feb 1 2020 ordered on January 22,2020 even payed extra for shipping total$69 still hav... See more
Ordered last night but already regret it cause I'm just now reading the reviews. First of all, I read a comment and it said "View the last 64 comments" and only like 4 comments showed so you know they... See more
Company details
Information provided by various external sources
On-trend affordable womens fashion. Shop our dresses, pants, skirts, coats, jackets, lingerie, swimwear, active wear, sunglasses, jewelry, hats, caps, shoes now
Contact info
Shanghai, United States
- whatwears.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Please do not waste your money with …
Please do not waste your money with this company. everything I orders was cheaply made and way too small.
Allow at least a month for your order!!
I ordered from Whatwears in early December and received my order in early January. I was pleasantly surprised! The outfit looked exactly like the picture and it fit great. The material wasn't what I expected however it was super stretchy. A great bargain for $30. I'm a size 18 and I ordered XXL. I took a chance and I'm glad that I did. My advice would be to order with expectations that it will take a least a month to get your order.
A scam!
A scam!! They take your money and sent 2 wrong items. Numerous emails unanswered about returns. What a waste of money. It's a company based in Shanghai.
I ordered 3 pairs of sweatpants with …
I ordered 3 pairs of sweatpants with sweatshirts on January 3rd for me and my sister's. I spent almost 100 dollars. I didn't get a tracking number until January 11th and it didn't work. I emailed whatwears and they sent me a tracking number again the day after and it said it was delivered to me on January 19th. I have not received anything from them and it's January 23rd. The post office said there's nothing they can do. I emailed whatwears company again and they said to check with my family and friends to make sure they didn't receive the package. Obviously I did that before contacting anyone. Now they said sorry we can't do anything about it. I'm going to have to contact my bank and ask them to remove that charge. I wish I would have seen all these reviews prior to purchasing from them. Ugh so upset!! Also I couldn't find the international address. They make it difficult to contact them. Worst company ever
I ordered with this company in …
I ordered with this company in December, today is January 23, they havent answered my emails.. I've read I'm not the only person to have been scammed.... I'm about to contact facebook, the Better busines bureau, the attorney general, ... I work too hard for my money to have this freaking company to do this crap... For now on before I place orders with company's I've never heard of I'm doing a BBB check ... They have no phone number etc. Sad¡¡¡¡¡
Horrible company
Horrible company. Take your money and never deliver anything to you. Fraudulent company. I’ve tried contacting someone but you can’t - only via email. It takes them days to reply and all they do is just lie to you and say keep a lookout for your shipping info, but nothing ever comes. HORRIBLE. DO NOT BUY ANYTHING FROM THEM. They will take your money and you will never see your merchandise.
I ordered the sweatpants sets they were …
I ordered the sweatpants sets they were jersey material very cheap quality. Same day request a return because I misplaced my order no. no one have respond to me this is from Wednesday, today is Sunday.
No order no. came with the items, unlike other companies when you placed an order. Buyer be aware, this is very suspicious. No phone no. to get in touch with anyone, they take my money and low garbage quality, these people must be investigated by consumer protection.
i ordered my items 3 weeks ago
i ordered my items 3 weeks ago, paid for express shipping and received an email on 1/10 stating that my order was on the way. It's been 10 days and I haven't received the items or a legitimate tracking number. DO NOT, I Repeat, DO NOT order from this website
Nice clothes
Im giving it a 4 because they have no number to be reached at directly. But i was sooooo angry after reading the reviews after i ordered i wanted my money back. 2 weeks later my package came and it was everything i expected. I LOVE IT!!! I will definitely be ordering from them again. And they are true to size. I didn't have to get a size up.
Satisfied customer
After I read the reviews I was dismayed; however, I received my merchandise within 3weeks! The quality was good for the price. I'd recommend this company to my friends!!!
They are a scam!
Oh my!! I ordered jan 9th 2018 and no updates either. There is no phone number to call to follow up on orders. I wish i read the reviews before i made an order. Im really disappointed!! Does anyone know how to get our money back??.
Only getting one star because 0 is not …
Only getting one star because 0 is not an option. This company is a SCAM!!! Ordered and paid for express shipping and 2 weeks later the tracking number they provided still says USPS is awaiting item. When i email to ask for refund and cancel my order they say it has already been shipped. Called USPS and it hasn't been shipped, not even received by them. Tried to ask for upper management to get involved to solve my issue and i get ignored!! Finally contacted PayPal to dispute the charges. PayPal shows no shipping information either. Needless to say DO NOT EVER ORDER FROM WHAT WEARS. You will pay and NEVER receive your items! Stick to Amazon and Ebay!!!
Do not order from them you will not get …
Do not order from them you will not get your products.They are a rip off!
Ordered last night but already regret …
Ordered last night but already regret it cause I'm just now reading the reviews. First of all, I read a comment and it said "View the last 64 comments" and only like 4 comments showed so you know they are deleting comments! The comments I COULD read, some people were saying they are getting double charged, order 1 size up, or that their order never came!! I'm disputing this with my credit card company!
I just want my money back
Terrible company!!! I order my stuff January,2,2018 and my stuff haven’t came yet ! I email them 2 times and never email back, Whatwears is are crooks!! I wish never Order. This now January 14, 2018 no email or tracking number not working...!! Really mad 😡 !!!
Do not order from this site
Do not order from this site. After I placed my order I read the reviews. So within 20 minutes of placing my order I sent an email to cancel. I was advised because the item was in stock it could not be cancelled. I had to wait to receive item, pay to send back to a foreign counrty then wait on refund. The return shipping alone will be more than The item and will take weeks to be processed back to my card. Bad Business! Bad customer service!!
I placed a order on December 8th and I …
I placed a order on December 8th and I paid for the express shipping. I still have not received the package yet. I have emailed them several times. And at this point I just want my money back.
Terrible
Terrible! Ordered came fast but dress looked like a kids project!
Disappointed!
I just recieved my package from WhatWears. I was happy to have recieved my package. I was unhappy with the quality of the items I recieved. The jean jumpsuit looked nothing like what the models were wearing. Strings were already coming apart wear stitching is. I own several jean jumpsuits and this one doesn't measure up at all! The 2 bodysuits are cute but once again I'm afraid the quality is just not there. I've paid same price or a lil more for similar things and had exceptional quality. I pray that it won't take long to return ands get my money back.
D.B
I paid an extra $10 for a red jumpsuit …
I paid an extra $10 for a red jumpsuit on the 11th if December, I recieved it two days ago. When I opened it. It was nothing at all like the picture. I look lune a clown. The belt doesnt fit at all. This online store is a disgrace and I'm seeking legal action for defrauding so many people. It's horrible. Please I advice you dont order from them. Keep your money
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








