Wheellockingkeys Reviews 81

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and helpfulness of the staff. Many consumers appreciate the quick response times and the ease of the ordering process, often facilitated by photo matching. The delivery service is frequently mentioned as fast and reliable, with many orders arriving the next day. People also found the products to be a perfect fit and of good quality. However, some customers also noted issues with the product itself, specifically mentioning that a minority of keys broke or did not work as expected, leading to additional expenses or inconvenience.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the product, especially replacement... See more

Service

Consumers find service to be positive, often describing it as brilliant, excellent, and amazing. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed and... See more

Order

Users describe positive interactions with order. Customers consistently praise the speed and efficiency of... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight immediate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quite possibly the best customer service I’ve received for anything I’ve done in years. It was quick, easy, cheap, it arrived the next day. I accidentally bought two and didn’t even notice sin... See more

Rated 5 out of 5 stars

Lost locking key, Mazda couldn’t find Julian code I gave them! Tyre company said they could not help as they are aftermarket locking nuts Wheellockingkeys found and delivered within a week! Fi... See more

Rated 5 out of 5 stars

Can’t recommend enough! My old wheel-lock key broke and I couldn’t find the right replacement because the serial number of pattern was missing. I sent pictures of the screw pattern and my car make to... See more

Rated 5 out of 5 stars

Cannot recommend this company enough, after a blow out late Wednesday evening & realising I had no locking wheel nut key, I contacted this company on Thursday evening.... I spoke via WhatsApp to vinny... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
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1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Needed a wheel locking key for my Ford…

Needed a wheel locking key for my Ford Transit Auto Trail Motorhome wheel locking bolts. Existing key had been worn probably with compressed air tool careless removals. Should be careful use of a hand brace to undo and nip up the locking bolts. Very informative website, I sent a photograph as instructed and received a bob on key that works.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from Wheel…

Absolutely fantastic service from Wheel Locking Keys. The whole process was fast, professional, and hassle-free from start to finish. I was impressed by how quickly they sorted everything out, and the quality of service was excellent.

Considering my Skoda main dealer wanted to charge me for an hour’s labour just to remove the old locking bolts and fit a complete new kit, this was incredible value for money. Saved me both time and a lot of unnecessary expense. Highly recommend to anyone needing replacement locking wheel keys or bolt removal — 5 stars all the way!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Lost locking key,

Lost locking key,
Mazda couldn’t find Julian code I gave them!
Tyre company said they could not help as they are aftermarket locking nuts
Wheellockingkeys found and delivered within a week!
Fits perfectly
Turns out they are genuine mazda lock nuts!
Saved me a lot of time, and hassle and money!
Can’t thank them enough
Would definitely use again! Just hope I don’t need too!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

My son lost his locking wheel nut key…

My son lost his locking wheel nut key so found Wheel Locking Keys on the internet. From a picture one day to the key arriving three days later it was a quick and easy experience. Would have no hesitation in using this company again. Many thanks. Martin

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Lost my key and only found out when I…

Lost my key and only found out when I got a puncture. These guys worked out which one I needed in two days from a picture and a couple of simple questions and were half the price of others I saw online. Outstanding service!

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Expert Support!

I recently found myself in a difficult spot after losing my locking wheel nut key. After reaching out to several places, Wheel Locking Keys was the only company that responded immediately and was truly ready to help.

Since I didn’t have the original code or any reference, I was worried about finding a replacement. However, their team was incredibly helpful - they were able to accurately match the correct pattern just by looking at a photo I sent over WhatsApp.

The efficiency didn’t stop there; I received the replacement key the very next day. This is hands-down the best customer service I have experienced in a long time. If you need a fast, reliable, and expert solution, I cannot recommend them highly enough!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a wheel nut key for my VW and…

I ordered a wheel nut key for my VW and the guys communicated with me immediately and the next day the wheel nut key was at my door. What a good company to by from. Thank you guys ypu have made my weekend. It works perfecrly.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Soft material - broke upon first use

Website is straight forward enough and delivery was great
Issue is that the quality of the key is poor. We brought it to the garage and the key profile basically just came off when they tried to use it - garage asked us to ‘get a key not made of putty’; and then actually gave us one of theirs which worked just fine. Disappointing, really. Following my review I was told I am a hard to please person, even though I have seen at least two other reviews to the same effect (see the one star and 4 star review)

April 10, 2026
Unprompted review
Wheellockingkeys logo

Reply from Wheellockingkeys

Sorry to hear that you may have experienced issues with the key.

The key supplied was actually a genuine Fiat key manufactured in Italy, rather than a cheaper Chinese copy. Each batch of keys is also tested to 200NM to maintain their TÜV rating.

We have been supplying replacement keys for over 7 years and have sold well over 100,000 units, with very few issues reported.

It’s surprising to hear that the garage key worked when this one failed, as they would be using exactly the same key!

That said, it would have been great if we had the opportunity to resolve the issue before the review was left. We always respond promptly to our customers and are more than happy to help resolve any problems.

For anyone reading this, just take a quick look at the other reviews this guys has left, clearly a negative, hard to please person.

(just proven by there edited review).
The 4 star rating, the customer ordered the incorrect key so it didn't fit - not really our fault - we refunded them as good will. the 1 star review the customer used impact gun and smashed the key up. we refunded them too.

Rated 4 out of 5 stars

Ordered a locking nut for our ford car

Ordered a locking nut for our ford car it got here in good time but the locking nut doesn’t work which has caused us to have more expense and more trips to the garage. In the mean time this has taken weeks to replace our wheels. Since then vinny from the company has been incredibly helpful and given a full refund on the faulty product.

March 26, 2026
Unprompted review
Wheellockingkeys logo

Reply from Wheellockingkeys

Dear Rebecca,

​Thank you for your feedback. I am incredibly sorry to hear that the key did not work as expected and for the resulting delays and garage visits you've experienced.

​We always aim to supply the exact genuine part ordered, but we understand how frustrating it is when things don't go to plan. As a small family business, we take these matters to heart and would have welcomed the opportunity to resolve this for you before it caused further stress.

​I have reached out to you directly via email to offer a full refund or a verified replacement. We would love the chance to make this right and get your vehicle sorted.

​Best regards,
Vinny

Rated 5 out of 5 stars

Great Service

I recently bought a Renault Trafic and after checking inside the tool kit/jack box I realized the spare wheel cage lock key was missing.
Went online trying to find out how to get another one, I came across
Wheellockingkeys.
I sent them the key code from the manual also a picture of the locking nut,
And received the key within a few days,
Great Service and a big thanks to Vinny.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Found the company on Ebay

Found the company on Ebay, messaged with photo and they responded straight away confirming they could supply. Purchased and recived wheel key within 24hrs!
Great service would highly reccomend - 5 stars.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

The service was excellent.

My car was due a service in a couple of days when I realised I had misplaced my alloy wheel locking nut. I got in contact with wheel locking keys who immediately replied to my message. They identified my locking wheel nut, confirmed it was in stock and got it to me the next day. The service was excellent, you couldn't ask for better.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service they are very straight forward no loopholes. Sent them the picture of my wheel lock, straight away they recognise the key and ordered to me soon as. Appreciate their service, top bloke. Really recommend.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt, great communications, very effective, the right key first time from the photo.

Recommended, trust them, I did, all good.

2023 Ford Fiesta

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect, couldn’t fault! 100% recommend

The customer service was great. I couldn’t fault them. Nice and easy to sort out. Send them a WhatsApp message with a picture of your locking wheel nut. They’ll tell you if they have it. Place your order and send them your order code via WhatsApp and wait for your locking wheel nut key. Mine came within 2 days of ordering.

They saved me over £100 🤯

I would 100% use them again and recommend everyone else to use them to replace a locking wheel nut key!!

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful with the order

Very helpful with the order, easy to send photos over and were excellent with their communication, I had to cancel the order due to unforeseen circumstances and it was no problem, very helpful guys will use again should the need arise 5 Stars

February 6, 2026
Unprompted review

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