Wheels Motorcycles Reviews 

267
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely knowledgeable, patient, and welcoming throughout the entire vehicle purchase journey. People note that the sales atmosphere is completely relaxed and pressure-free, making it wonderfully easy to browse models and test ride motorcycles. Buyers also highlight that trading in older vehicles and finalizing deals is handled efficiently with fair pricing. However, some customers also noted occasional communication delays or minor oversights regarding vehicle preparation right after collection. A few reviewers mentioned experiencing small mechanical issues or unexpected expenses that required extra attention to resolve following the sale.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the professional, helpful, and friendly... See more

Product

Reviewers mention positive feedback about product quality, noting that bikes arrived in great condition,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, prompt, and... See more

Price

Consumers find price to be positive and consistently report satisfaction with fair deals, reasonable trade-in... See more

User experience

Users describe satisfaction with the user experience, highlighting a simple and effective sales process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple, effective sales experience. Joe Scott is a superb salesman, a fellow biker and clearly very passionate about his brand. Nothing was pressurized, the bike I went to see was there and wow !!, I... See more

Rated 5 out of 5 stars

Bought a bike off Wheels in Peterborough, didn't view it and trusted the comprehensive video I was sent. Excellent service off Joe Scott who dealt with my sale. Informative, professional and polite.... See more

Rated 5 out of 5 stars

Fantastic service and advice when purchasing a used Aprilia Tuono 660 - Joe in the Peterborough branch was great, he’s your guy! Nice, simple, friendly and hassle free, just what you want when buying... See more

Rated 5 out of 5 stars

Rang John to buy a royal Enfield guerrilla. He made the arrangements and had the bike pre delivery inspected, and arranged delivery very quickly. Bike arrived and was expertly off loaded and wheeled... See more


Company details

  1. Motorcycle Dealer

Written by the company

East Anglia's largest motorbike dealership. Franchises inc. Suzuki, Aprilia, Kawasaki, Honda, Vespa, Piaggio, Moto Guzzi, Mutt, Zero & Super Soco.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

267 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(267)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

How sales should be !

Simple, effective sales experience. Joe Scott is a superb salesman, a fellow biker and clearly very passionate about his brand. Nothing was pressurized, the bike I went to see was there and wow !!, I test rode another bike which was the same model/year bike (it was the one available for road test), fell in love with it, and did a deal on the one I wanted. The whole thing felt relaxed, very prompt and efficient communication, and a really quick turn round given the time of year. 10/10 A* for a job well done Joe and Wheels team as a whole.

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

I have recently bought a KTM SUPER DUKE…

I have recently bought a KTM SUPER DUKE 1290R through Joe at wheels motorcycles it was a great service, smooth traction & plenty of advice given when needed about the motorcycle
Great extra warranty on offer if wanted .
I’ve had the bike now for a few days and have not been disappointed 5*

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Joe Scott at wheels

I dealt with Joe Scott at wheels. I was looking to part exchange my Moto Guzzi Stelvio for an Aprilia Tuerag 660 as I was looking for a lighter bike. From Joe answering the phone to me to giving me a reasonable deal that I was happy with, we did the deal. Joe kept me informed all through the process and my new bike was delivered within the week.
I could me more happy with the way Joe handled the whole process, he was very professional and extremely efficient.
If you are looking to buy a bike give Joe Scott a call at Wheels Motorcycles.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Moto Guzzi V7 sport from the Peterborough branch

I approached Wheels Motorcycles after researching the Internet. I made an appointment with Joe Scott who was very helpful and keen that I would get the bike I wanted. I considered I got a fair price for my trade in.
Communication was good. I would recommend any potential buyer to visit their extensive showrooms.
I am very pleased with my moto guzzi V7 sport and the deal I was given.

July 24, 2026
Unprompted review
Rated 4 out of 5 stars

Incredible, straight-forward, fast service purchasing my first motorcycle

I rang a few times asking about a used Honda bike, and general advice on buying a used bike in general.
As a new rider looking to purchase their first motorcycle, the customer service felt a little rude, short, and unhelpful. It did make me feel like I'm wasting their time asking questions that no seasoned riders would.

Despite this, I pulled trigger and purchased the bike due to the price and location and it went extremely smooth. Unlike many other dealers, they didn't attempt to upsell me, or introduce hidden charges not already in the public listing. The communications I receive from initial enquiry up to delivery was clear, informative, and fast. They even sent me a personalised video of the bike pre-delivery.

They were also still very prompt and helpful in replying to my emails post-purchase regarding service history etc.
It has been half a year since, and there's been no issues on the bike, and i've been loving it!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ive had a great experience with…

Ive had a great experience with salesman joe scott quick fast and he didn't just wona put me on any bike we looked at a couple and i ended up getting the one that was rite for me i will definitely be coming back in the future thank you .

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

The best vehicle buying experience I’ve…

The best vehicle buying experience I’ve ever had and I’ve had over 50 vehicles in my lifetime, everything was just so easy, Joe Scott in sales was a pleasure to deal with. Can definitely recommend a purchase from Wheels

May 9, 2026
Unprompted review
Rated 2 out of 5 stars

I recently purchased a Kawasaki Z 900…

I recently purchased a Kawasaki Z 900 R/S SE from here. The salesman Will was great. However there were a few problems. I had asked for a battery tender to be attached to the battery it wasn’t . I was told the quick shifter was enabled it had not been. The radiator guard was attached without the rubber cushions so it would eventually damage the radiator. This was discovered at first service. Finally my address was wrong on their system so all documents were delivered to a neighbour .

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

purchased a motorbike from wheels…

purchased a motorbike from wheels motorcycles recently,, was dealing with Steven, the experience was faultless from start to finish with a very professional approach throughout the process, would recommend to others.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

From the minute of walking in

From the minute of walking in to leaving with a brilliant motorcycle the service had been absolutely brilliant , I must thank Joe for this and all the support and guidance through the process.
5 stars for Joe as a perfect example of how a customer wants to be treated.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

5 Star service

Just got another bike from Joe at Wheels! Service is always amazing, bike was prepped awesome and the whole process was just as easy as last time! See you in another 2 years when I’m looking for another one!!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Just picked up my Aprilia RSV4 Factory…

Just picked up my Aprilia RSV4 Factory from Wheels Motorcycles and couldn’t be happier with the experience. The whole process was smooth from start to finish, with friendly and knowledgeable staff who made everything easy and stress-free. The bike was presented perfectly on collection and the team kept me well informed throughout.

Absolutely top service – highly recommend!

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

I’m disappointed to learn that you…

I’m disappointed to learn that you don't accept Zero motorcycles as a part-exchange, despite being an authorized dealer. As a customer who purchased a Zero from you 18 months ago, this refusal suggests a lack of confidence in the brand's resale value and the product itself. It makes it very difficult to remain loyal to the brand when the trade-in path is blocked by the dealer.

February 26, 2026
Unprompted review

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