Wheelzy Reviews 78,921

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 17,020 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for their professionalism and helpfulness. Many people appreciate the smooth user experience, noting the ease and efficiency of the process, along with competitive pricing. However, some customers also noted issues with communication, mentioning that different agents provided conflicting information or that tow truck drivers arrived late. A few other people also felt that initial price offers were sometimes reduced without clear explanation, leading to frustration.

What people talk about most

Service

Reviewers express high satisfaction with the service. Customers frequently highlight the quick and easy... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the fast, helpful, and... See more

Price

Clients share positive opinions on price, with many reviewers stating that the company offered the best price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was simple. The online form was clear and easy to complete. I immediately received contact from Prince, who took ample time in the first conversation to collect all the necessary informati... See more

Company replied

Rated 5 out of 5 stars

The customer service with this company is top notch. The representatives are very polite and are in contact with you throughout the process via phone and texts. Most of the other companies offer les... See more

Company replied

Rated 5 out of 5 stars

Hello, I received great customer service from the agent as well as the delivery/pickup gentleman. I was super impressed by the agent and the clarification each step of the process. I explained t... See more

Company replied

Rated 5 out of 5 stars

Unlike other companies I’ve encountered, my encounter was a most pleasant. The process was well detailed explained by the customer service representative. When I asked for a tad more on the selling... See more

Company replied


Company details

  1. Car Accessories Store
  2. Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

79K reviews

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Rated 4 out of 5 stars

Good offer

Good offer. But I was told they would pick it up on Sunday, but didn't get here until Wednesday.

May 13, 2026
Wheelzy logo

Reply from Wheelzy

We appreciate your feedback. We're sorry for the pickup delay and the inconvenience this caused.

Rated 5 out of 5 stars

Save us a headache and stress about a…

Save us a headache and stress about a car that’s not working. Def will use it again

May 13, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad we could help and appreciate your kind words. We look forward to assisting you again!

Rated 5 out of 5 stars

Fasr and reliable

Service was fast & Reliable, I didn’t have any trouble whatsoever

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're so glad our service was fast and reliable for you. We appreciate your feedback!

Rated 5 out of 5 stars

I had no problems

Quick and easy

May 13, 2026
Wheelzy logo

Reply from Wheelzy

Thank you for the awesome review! We're thrilled to hear that our team provided you with a quick and easy experience.

Rated 4 out of 5 stars

Very good to work with

Everyone that I dealt with was very professional, helpful and polite.

May 16, 2026
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Reply from Wheelzy

We are glad our team was professional, helpful, and polite. Thank you!

Rated 5 out of 5 stars

Thorough communication from start to…

Thorough communication from start to finish, asked a series of questions about my car, then produced an estimate on what they offered to buy it for, very fair price compared to what other companies offered. I did not have the title in hand which was worrying me, but they made the process completely seamless, filled out a couple forms & it was done! The customer service agents kept in touch through text during the whole process. On the day of pick up the tow driver called on his way as I was told they would do, he was very nice, very professional & the pick up process was just as easy. I am very satisfied with the entire process & will absolutely refer to anyone looking to sell a car!

May 16, 2026
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Reply from Wheelzy

We're so glad to hear that our communication and process made selling your car a seamless experience, even without the title in hand. It's wonderful to know our team provided excellent service, and we truly appreciate your recommendation!

Rated 4 out of 5 stars

Quick, easy, and accommodating

Had to get rid of my car within a very specific time frame due to a move, and they were very helpful and willing to accommodate my schedule. They were very quick to respond to my request for a quote, and the pickup was super easy and quick. Only few downsides were that I prefer texts and emails to phone calls and I had hoped to get a little more money for the car, but that’s really on me for waiting until the last minute to figure something out. I would definitely recommend if you’re in a pinch.

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're glad we could assist with your car removal during your move and appreciate your feedback. We understand your preference for texts and emails and will consider this for future improvements. Thank you for recommending our services!

Rated 5 out of 5 stars

Very nice to deal with

Very nice to deal with. Simple procedure, quick response and service and true to their word. Followed through to the very end and afterwards checked up on my satisfaction. I'm totally satisfied with the whole experience with these folks.

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're happy to hear that dealing with us was a nice experience! It's wonderful that the procedure was simple, with quick response and service, and that we followed through to the end, checking on your satisfaction. We appreciate your total satisfaction!

Rated 4 out of 5 stars

Everything went very smooth and quick

Everything went very smooth and quick. Only issue was some confusion over getting the check from the tow truck driver or the salvage yard. Wheelzy needs to make sure they understand the whole situation. But, I would definitely use again. Very happy with everything.

May 5, 2026
Wheelzy logo

Reply from Wheelzy

We're glad to hear everything went smoothly and quickly! We appreciate your feedback regarding the check confusion and will work to improve our communication. We're happy you'd use us again!

Rated 1 out of 5 stars

Way to many calls durring the day when…

Way to many calls durring the day when people are working and if I declined the call they call back immediately and there is no need to call one person 6times in the day. Then when the tow driver got to the house tried to offer me less than the quote ... very unprofessional and im pretty dissapointed.

May 16, 2026
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Reply from Wheelzy

Thank you for sharing your concerns. We apologize for the excessive calls and the tow driver's unprofessional behavior regarding the quote. We are reviewing these issues to prevent recurrence.

Rated 5 out of 5 stars

Satisfied

They came the same day my mother called them.Good experienced would highly recommend !!! Thanks 👍

May 15, 2026
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Reply from Wheelzy

We're so happy to hear we could help your mother quickly! We truly appreciate your recommendation and kind words.

Rated 5 out of 5 stars

Was straight forward and easy from…

Was straight forward and easy from beginning to end. They kept in touch with me till the vehicle was picked up and even after to make everything wet smoothly. I would highly recommend them, very satisfied customer

May 16, 2026
Wheelzy logo

Reply from Wheelzy

We're so happy to hear that the process was straightforward and easy from start to finish! We appreciate you recommending us.

Rated 5 out of 5 stars

Great customer service

Great customer service and was very helpful

May 14, 2026
Unprompted review
Wheelzy logo

Reply from Wheelzy

We appreciate you sharing that our service was great and helpful! We are so happy to hear about your experience.

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