A lovely childrens shop in Deal, Kent, owned and ran by ex-Selfridges buyer Nicola. Colourful clothes, toys, and gifts for babies, toddlers and young children. Even had some adult clothing too. Nicola... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice item but very poor customer care. My paid receipt indicates 3-5 workings days for deliver but it took more than 2 weeks due to holidays break but when i rang or emailed nothing indicated that to... See more
Company replied
I personally had a great experience using this company, with an adorable, high - quality product and a good delivery time considering it was so cheap! The product pledged to arrive in 4 - 7 business d... See more
Company replied
Excellent service with a personal touch. Free gift wrapping which is really nicely done. Item arrived on time and well packaged and a lot cheaper than other websites. So glad I found Whippersnappers,... See more
Company replied
Company details
Written by the company
Ethical, sustainable and fun clothing and gifts for babies and kids aged 0-12 years from your favourite ethical brands.
Contact info
7 Queen Street, CT14 6ET, Deal, United Kingdom
- 01304369780
- sales@whippersnappersonline.com
- whippersnappersonline.com
4.6
Excellent
131 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and very happy with…
Excellent service and very happy with my online order
November 24, 2023
Reply from whippersnappersonline.com
Thank you for your kind review Mimi!
Highly recommend this shop online
Highly recommend this shop online
Super cute wrapping paper and personal message handwritten. Really well done and happy with my product that I was unable to find online. Amazing thank you !
November 29, 2023
Unprompted review
Reply from whippersnappersonline.com
Thank you for the lovely review Martha! Really glad to hear you were happy with everything :-)
Reply from whippersnappersonline.com
Thank you so much for taking time to write a review for us :-)
Excellent service,quick delivery,kept…
Excellent service,quick delivery,kept updated from first ordering until delivery.
October 12, 2023
Reply from whippersnappersonline.com
Thank you for your review Sally!
Top notch shop.
Top notch range of items, with agreeable pricing, and quick delivery.
Reccomended.
October 14, 2023
Reply from whippersnappersonline.com
Thank you for your kind review. Really good to hear you are happy with your purchases and service.
Reply from whippersnappersonline.com
Thank you for your kind review. Glad you were happy with your order.
Haven't received my delivery but have…
Haven't received my delivery but have received a lot of emails. Maybe deliver the order first before asking what customers think? I'd give zero if I could.
October 10, 2023
Reply from whippersnappersonline.com
I'm sorry our carrier did not deliver your item as expected. These problems do happen from time to time and it is disappointing for us as well as our customers. As far as our request to write a review is concerned, understood. The timing was not ideal.
Reply from whippersnappersonline.com
Thank you for your kind review Lisa!
Parcel did not arrive in time for…
Parcel did not arrive in time for daughter’s baby shower despite paying for 1-2 day deliver by dpd. This was because it was not dropped off by your company in time. Consequently I could not take my daughter’s present with me to the baby shower and still have it here. Very disappointing
Thank you for your prompt reply, however the tracking stated that the parcel was received by DPD on 28/09/2023 at 12:20
September 27, 2023
Reply from whippersnappersonline.com
Hi Susie,
I'm sorry to hear your order did not arrive in time and realise this was disappointing when it was for a special occasion. I have checked the details of your order to see where the delay took place and it was not due to Whippersnappers not dropping off the parcel in time. Your order was received at 5.56pm on 26th September and was dropped off with DPD the following morning. The delay was due to DPD which is something I can raise with them although this is quite unusual in my experience.
Once again, please accept my apologies for any inconvenience caused.
Nicola.
Essential babywear.
Quality products at an agreeable price.
Excellent customer service.
Quick delivery.
Happy me.
September 19, 2023
Amazing service
Quick delivery, great price and amazing services, would definitely recommend
September 13, 2023
Reply from whippersnappersonline.com
Thank you for your kind review Lucy 😊
Excellent Service & delivery
September 9, 2023
Reply from whippersnappersonline.com
Thank you for taking the time to send a review. So glad you were happy 😊
Practically perfect in every way
Very quick delivery, packaged very well. Products arrived in excellent condition. Communication by email was excellent, will most certainly order from again.
September 3, 2023
Reply from whippersnappersonline.com
Thank you for such a lovely review Mark! So happy you were pleased with your order.
Reply from whippersnappersonline.com
Thank you for taking the time to write a review Edith. Delighted to hear you are happy with your purchase 😊
Grandma’s go -to for presents !
It’s a great little local shop. Quality wares and great sales and service. Lovely staff always willing to go the extra mile. I use it on line too.
July 4, 2023
Reply from whippersnappersonline.com
That is so nice to hear! Thank you for taking the time to write us such a lovely review.
Gorgeous Clementine Jellycat!
Arrived quickly & I LOVE the fact you offer complimentary gift wrap paper!!
Gorgeous 😍
Can’t wait to give the gift & would certainly use the shop again…
Highly recommend 🍊
May 5, 2023
Unprompted review
Reply from whippersnappersonline.com
Thank you for writing such a kind review. So glad you were happy with your purchase :-)
Reply from whippersnappersonline.com
Thank you so much for your review!
Reply from whippersnappersonline.com
Thank you so much for your review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.