Whirlflow Reviews 21

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Whirlflow gave me excellent advice on exactly what i needed for my new bathroom install for under the stairs , The pump then arrived after we ordered online, I am amazed at the quality and how silent... See more

Rated 1 out of 5 stars

We were sent the wrong product and my emails have gone unanswered. It’s been nearly 6 weeks since the delivery and our initial request for help but no answer. Have called but no one picking up. Will h... See more

Rated 5 out of 5 stars

Impressed with the product quality compared to my old Sani unit. It's a great machine, fast delivery & service - will use them again

Rated 5 out of 5 stars

Superb Quality & a great price, received delivery when promised. I will be ordering from whirlflow again. Thank You.

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4.0

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

We were sent the wrong product and my…

We were sent the wrong product and my emails have gone unanswered. It’s been nearly 6 weeks since the delivery and our initial request for help but no answer. Have called but no one picking up. Will have to approach credit card for money back

May 22, 2020
Unprompted review
Rated 1 out of 5 stars

Do not use this company ...Brought a…

Do not use this company ...Brought a saniflo type unit from these people , it was faulty , was told they would replace it , they never call back or reply . Have to go to credit card company for refund

April 6, 2020
Unprompted review
Whirlflow logo

Reply from Whirlflow

Hi Andy,

Please except our apologies.

Please contact our team at sales@whirlflow.com so we can resolve this.

Regards
Alan

Rated 5 out of 5 stars

Pleasant customer service

Pleasant customer service, polite & helpful, Whirlflow supplied me with a Macerator that was fitted by my local plumber, I'm amazed how silent the pump actually is & the price was great.

March 7, 2020
Unprompted review
Rated 5 out of 5 stars

Over the moon with the Macerator pump…

Over the moon with the Macerator pump ordered it’s absolutely brilliant, I placed my order on the 6th of January and fitting the Macerator a few days later, I received a really good service over the telephone from a gentleman, I would certainly use this company again if I need a Macerator, Full stars.

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

Whirlflow gave me excellent advice on…

Whirlflow gave me excellent advice on exactly what i needed for my new bathroom install for under the stairs , The pump then arrived after we ordered online, I am amazed at the quality and how silent the saniflo unit is, really good price to. great company

January 22, 2020
Unprompted review
Rated 1 out of 5 stars

Whirlflow people are at it again

This company used to be jpumps they got so many bad reviews they decided to open a new website called whirlflow selling same products now whirlflow have once again let people down. Guess what they have changed the website address again now trading as macerator-pumps.com disgraceful.

September 23, 2019
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, will take your money and fingers crossed send you the item you have paid for, but as soon as it goes faulty ( and it will) they will not answer your emails, and if you are one of the lucky ones who they answer the phone too, they will fob you off with every excuse they can think off, including the death of a family member.
Lowest of the low, do not buy, look at comments under pumps!!!! This was their previous company

September 14, 2019
Unprompted review

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