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Rated 5 out of 5 stars

After 15 years of using W/wind cables and being very happy with the quality. I still use the same cables! I was looking for a stereo DI box to connect a Yamaha THR10 to the mixing desk and pr... See more

Company replied

Rated 1 out of 5 stars

Did not get the bought unit not even after 20 days and still counting... Usage of normal post for delivery to EU from UK is a complate disaster. People would pay extra for speed and safe delivery by... See more

Company replied

Rated 5 out of 5 stars

I bought this unit to enable me to access a function made available on most amplifier brands currently available but mystifyingly not on the one that I currently use. I am conpletely happy in every ot... See more

Rated 5 out of 5 stars

Bought a whirlwind mic cable in 1992 gigged regularly and still going strong that's why I have returned to this company for their speaker cables regards jerry

Company details

  1. Musical Instrument Store
  2. Hobby Store

Information provided by various external sources

Shop Now - Whirlwind UK is a supplier of Whirlwind pro audio and broadcast products to the UK & Europe.


Contact info

4.0

Great

TrustScore 4 out of 5

25 reviews

5-star
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Rated 1 out of 5 stars

Did not get the bought unit not even…

Did not get the bought unit not even after 20 days and still counting... Usage of normal post for delivery to EU from UK is a complate disaster.
People would pay extra for speed and safe delivery by DHL

April 26, 2021
Whirlwinduk logo

Reply from Whirlwinduk

Hi Irena,

Thank you for your feedback and apologies for any delays you have experienced in receiving your order.

Dispatching items from UK to EU is currently seeing unprecedented levels of delay due to BREXIT and COVID. These delays have been at border customs as they are backed up. We have used Royal Mail to ship your order as we have seen more success of navigating through customs than other couriers. We have had many customs rejections from couriers such as DHL, even though customs paperwork has been completed.

We dispatched your order in a timely fashion but, unfortunately, we are unable to influence the current customs issues and the delays that are a direct result of.

Rated 5 out of 5 stars

Ground lift function solved

I bought this unit to enable me to access a function made available on most amplifier brands currently available but mystifyingly not on the one that I currently use. I am conpletely happy in every other respect with the sonic capabilities of the unit and purchased this whirlwind unit as, at a stroke it solved my problem for me, namely providibg a ground-lift function on the amplifier's direct injection output. I am very happy to have been able to solve this simple problem.

April 25, 2021
Rated 4 out of 5 stars

Faulty micmute pp replaced promptly

Product came, it was faulty. I sent the product back and whirlwind sent me a brand new pedal out very quickly, very good customer service and good to deal with.

March 10, 2021
Whirlwinduk logo

Reply from Whirlwinduk

Hi James,

Thank you for your feedback.

Really sorry that you experienced a faulty Micmute PP, this is a rarity for Whirlwind products but I believe we were able to replace your pedal and compensate your return carriage costs.

Rated 1 out of 5 stars

Zero communication

Over two weeks with no updates or indication of whether the item is even in stock. Order is stuck on "Awaiting Fulfillment".

Totally inappropriate for professional equipment, and the spam email to leave a review before a human being has acknowledged the order just adds insult to injury.

January 19, 2021
Whirlwinduk logo

Reply from Whirlwinduk

Hi Andrew,

We are really sorry for the recent lack of communication on your order. We fell short of our usual high standard of customer support for your order and can only apologies.

We have suffered from staff shortage due to Covid-19 and delayed replenishment shipments from USA due to Brexit courier delays - the item showed 5 days fulfilment on the website but this was delayed.

Rated 4 out of 5 stars

As Expected

I ordered a pedal as a Christmas present.
Used my web browser to order and then paid online.
A few days later the pedal arrived in the post.

I have nothing more.

November 15, 2020
Rated 5 out of 5 stars

pcDI to get stereo from THR10 to mixing desk

After 15 years of using W/wind cables and being very happy with the quality. I still use the same cables!

I was looking for a stereo DI box to connect a Yamaha THR10 to the mixing desk and provide a separate output for my on stage amp/monitor.

I considered the pcDI box and after a couple of detailed technical discussions with Kelly. The order was placed! It arrived earlier than expected.

I used the pcDI box in anger yesterday and it worked perfectly!

Another excellent product thanks W/wind and thank you Kelly for your patience in understanding my expectations and recommending the correct product!

September 16, 2019
Unprompted review
Whirlwinduk logo

Reply from Whirlwinduk

Hi Phil,

I am glad the pcDI lived up to your expectations! It was a pleasure helping you find the right solution for your THR10.

Keep rocking those Whirlwind cables!

Kelly

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