This company deserves no stars. It’s a total scam. I ordered the “snake” which arrived broken. I managed to reattach the pieces, charged it up and it doesn’t work. I contacted the company multiple ti... See more
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Like a sucker I fell for their Facebook ad showing what looked like a cloth snake slithering around on the floor with a cat happily playing with it. In reality, it took me a full month to receive thi... See more
I succumbed to an ad I saw on Instagram and purchased a cat toy for my friend. Company sent a tracking number but never said it was USPS. When tracked, over several days it didn’t show up in the syste... See more
This was our first visit to Whisker & Bone here in St. George.. We were greeted & served by this sweet youth lady named Mariah.. She treated us like we were family & saved us a lot of $ with her guid... See more
STEER CLEAR OF THIS SITE!!
Ordered 3 cat toys from this company. Took a month to arrive. Upon arrival, I took out the snake and turned it on only to find it had a broken wheel and didn't move the way the video showed on the site. I took a picture of the broken wheel and included it with the review I left. I either gave it 2 or 3 stars. Magically, my subpar review and the pic disappeared from the site. You only see 5 star reviews for ALL of their products! When leaving a review, you have to include your email. They didn't even have the courtesy to email me and offer to send me a new one.
The interactive bird set is something my cat would like a lot more if the suction cup would stick to the floor but it keeps coming loose. Their products are cheap CRAP that they charge WAY too much for. Stay clear of this site which btw the products all come from China. As another reviewer said, tracking your shipment is nearly impossible.
May 23, 2023
Unprompted review
Fake reviews, overpriced junk
Items are sold as a premium product, but turns out to be the same cheap stuff that ebay/Amazon sellers sell for a couple dollars. All the reviews on the merchant's website are fake, this is a scam. (all 5/5 reviews, really?) They are reselling the same item ebay sellers sell for a couple dollars. Permanent "sales": this is false advertising.
June 15, 2022
Unprompted review
This is a great company with excellent…
This is a great company with excellent customer service. Their policies are clearly stated in their faq.
May 26, 2022
Unprompted review
Shady Shady Shady
I succumbed to an ad I saw on Instagram and purchased a cat toy for my friend. Company sent a tracking number but never said it was USPS. When tracked, over several days it didn’t show up in the system. And it was on a weird site, nothing I’d ever seen before. I contacted the company and asked to cancel the order (or all felt too shady) and they said there are no returns and a 12 hour (!) cancellation policy. Then I decided to contact my credit card and dispute the charges. The product showed up a MONTH after I ordered, when the gift occasion had long passed. I cannot recommend doing business with whiskersandclaws.com they are not here for the customer.
May 17, 2022
Unprompted review
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