Whisky Hammer - Malt Whisky Auctions Reviews 2,572

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the smooth and easy process from initial inquiry to receiving payment. Many people appreciate the helpful and friendly staff, noting their expertise and the personalized guidance provided, especially for first-time sellers. The user experience is frequently described as seamless, with efficient operations and quick payment transfers. However, some customers mentioned issues with the authentication process for higher-value bids, finding it poor and unaddressed. A few other people also felt that they were not offered a reserve price for their items, leading to a perceived loss in value. Additionally, some customers reported unexpected import taxes from Europe.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its ease, efficiency, and helpfulness.... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being very... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process of selling and... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight the speed and... See more

Product

Reviewers mention positive feedback about product. Many customers express satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt pick of the boxes from the home had detailed valuation of the bottles by Hammer staff , was informed about the dates of auction, How my whisky bottles performed followed by swift transfer o... See more

Rated 5 out of 5 stars

From our initial enquiry to receiving our money raised at the auction the process was very smooth. The valuation of our collection came through quickly and was very accurate. The arranged collection... See more

Rated 5 out of 5 stars

Whisky Hammer did a great job helping me to value and sell my whisky. The free collection service worked like a dream, collected the bottles from my doorstep and delivered them to the auction house. T... See more

Rated 5 out of 5 stars

Whisky Hammer made selling my collection so simple and easy! The ability to see my lots during the auction made the whole experience very satisfying. My lots actually achieved more than the high es... See more


Company details

  1. Auction House
  2. Alcohol Store
  3. Gift Shop
  4. Liquor Store
  5. Online Auction Service
  6. Wine Store

Written by the company

Whisky Hammer is a leading global whisky auctioneer, connecting collectors, investors, and enthusiasts from around the world through expertly organised online auctions. Founded in Scotland, with operations across multiple international locations, we combine deep industry knowledge with a seamless digital platform, enabling clients worldwide to buy and sell rare and collectible whisky with confidence, transparency, and competitive results.

Whisky Hammer

Written by the company

We arrange bottle collections from any Country
If you are selling whisky, we will send a courier or personalised collection (UK) to collect your bottles - on a date that suits you best.
Prompt transfer of auction proceeds
After the auction ends we will transfer sales proceeds into your account within 10-21 days.
0% Seller Commission
Maximum value achieved for your bottles via our network of global buyers, and only minimal admin fees payable by sellers.
Whisky valuations
Free valuations available from our expert team!
Selling a cask?
If you are considering selling a cask of whisky, Whisky Hammer can offer a hassle-free and cost-free solution which has proven to achieve top value prices for sellers.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very helpful team

Free valuation and helpful service to get my bottles of Whisky sold.
They do the work so you just sit back and leave them to do what they do and once sold, the sale value is deposited in your bank account.
Will definitely use them again as it saves the hassle of advertising.

October 3, 2025
Rated 5 out of 5 stars

Duncan was the epitome of…

Duncan was the epitome of professional, friendly, and above all else a really nice person, duncan made the whole process from initial contact to finally receiving our funds into our bank account e.g auction finished Sunday evenings and funds received on the Friday, Duncan went out of his way to alleviate any concerns, getting our whiskey picked up for free, getting them listed, all in all as a new customer we will 100% deal with Duncan again.

Excellent would be to easy to say, if we had more than 5 stars Duncan would get that.

All the best Duncan

October 3, 2025
Rated 5 out of 5 stars

Smooth service all the way through

As a first time seller I was guided through the process by an actual human being who talked me through evaluating, packing and sending my whiskey off to auction. Guide price was accurate and funds were in my account only a few days after the auction date.

October 3, 2025
Rated 5 out of 5 stars

I had no idea what to expect

I had no idea what to expect? What to do? Thank you Duncan and Kev for your patience, your expertise, and your persistence…the end result of finding a Spode Glenfiddich bottle of whisky gathering dust in our cupboard was extremely satisfying.

October 3, 2025
Unprompted review

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