WHISSH - Home & Office Cleaning Services London Reviews 28

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Beware of scams. They insisted on pre-payment and promised that a crew will arrive the next day. The crew did not arrive. They claimed there would be a replacement but the replacement crew did not... See more

Company replied

Rated 5 out of 5 stars

I have to say Whissh blew away my expectations. Even though I was out the entire day, they were able to clean up my entire flat spotless for the next tenant and were able to find a few important thi... See more

Company replied

Rated 5 out of 5 stars

Great trustworthy service and highly recommended. Whissh was fair and honest in their services, and ensured customer satisfaction. I had engaged them for an end of tenancy clean, and arranged for the... See more

Company replied

Rated 5 out of 5 stars

Excellent deep clean service! Great end of tenancy apartment clean. The WHISSH team were very easy and fast to communicate with when organizing their services. Through every step they were super frien... See more

Company replied

Company details

  1. House Cleaning Service

Written by the company

Whissh is a premier integrated home services company with extensive experience in Asia that serves luxury properties in London and Singapore. As a cleaning company, we provide house cleaning service with best value and quality based on customer reviews. Our house cleaning services include weekly flat clean, end of tenancy cleaning / apartment move out cleaning services, move in house cleaning, and other house deep cleaning services and professional house cleaning services such as after-builders clean and spring clean. Since its inception, Whissh has performed over 50,000 client jobs with deep reliability and high satisfaction that our clients constantly enjoy.


Contact info

3.0

Average

TrustScore 3 out of 5

28 reviews

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Rated 5 out of 5 stars

I want to thank Whissh for their…

I want to thank Whissh for their professional cleaning of flat at end of tenancy. Once I contacted them until the cleaning was complete they were super efficient and kept contact and sent photos of end result.
They were most obliging by removing some contents that were left in property due to tenant having to leave before time due to Covid 19. I highly recommend Whissh cleaning company. Ann from Ireland.

May 13, 2020
Unprompted review
WHISSH - Home & Office Cleaning Services London logo

Reply from WHISSH - Home & Office Cleaning Services London

Dear Mrs Ann, thanks very much for your feedback! We understand the challenges of fulfilling end of tenancy requirements from abroad, and we're absolutely delighted that your needs were wrapped up well. We enjoyed making the property ready for the next tenant. Best wishes to you and your family, and good luck! :)

Rated 5 out of 5 stars

polite and helpful customer service

polite and helpful customer service! cleaner was excellent and listened to specific requests as well

April 15, 2020
Unprompted review
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Reply from WHISSH - Home & Office Cleaning Services London

Dear Zachary, thanks very much for your feedback! Our specialist enjoyed the session very much and we're looking forward to serving you again. No task is too minute and we take pride in keeping your house in tip-top condition. Best wishes!

Rated 5 out of 5 stars

Responsive and responsible

I found Whissh to be very responsive to my inquiry for an end-of-tenancy cleaning -- I dropped them a message late at night and they called me back the first thing in the morning on the next day. The phone conversation gave me the confidence that they knew what they were doing - Whissh's representative gave me an overview of exactly what their services covered, and what the optional services were and was candid about whether he felt that the optional ones were needed. Based on that and the area of the apartment, he was able to give me a quote on the spot, which I found to be reasonable. He was also flexible when it came to arrangements with the landlord for entry into the apartment.
Since we had already moved out when the cleaning took place, we were not there to witness the work. What we do know is that the cleaners were on time to meet our property manager, and he was satisfied with the state of the apartment. Knowing that we had already left town, the Whissh team very conscientiously made sure to keep us updated and to close the loop with us when the job had been completed.

April 10, 2020
Unprompted review
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Reply from WHISSH - Home & Office Cleaning Services London

Dear Mr Lim, we were very glad your move was smooth and the apartment was successfully returned to your landlord. We enjoyed getting the beautiful house to pristine condition, and thanks for facilitating the link up with your landlord. We wish you the very best and hope to serve you again. Best wishes!

Rated 5 out of 5 stars

Excellent end-of-tenancy clean

Engaged Whissh for my end-of-tenancy deep cleaning in London. Pleasantly surprised at the value and quality delivered. It was amid the challenging Covid19 period, but Whissh still managed to rally together an excellent team to complete the cleaning works, at a competitive price. They left the place in a better state than when I moved in. Will confidently engage them again for my domestic needs.

April 1, 2020
Unprompted review
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Reply from WHISSH - Home & Office Cleaning Services London

Dear Oliver, it was important for us that you continue to get our best service during these unprecedented times. Hygiene is our contribution to the fight against Covid19! Our cleaning team really enjoyed serving you and your family, and we look forward to the next opportunity to serve your needs. Best wishes :)

Rated 5 out of 5 stars

Great service

I was posted a Whiish leaflet through my door and gave them a call in urgent need for a cleaner for our end of tenancy clean at our rented flat in Clapham.

The person I spoke with was polite, professional, responsive and helpful. They managed to arrange two cleaners to come to our property within a day to do a full deep clean of our flat and clean all the carpets. The price was reasonable and work that was done was great. They even sent us a report once the work was done with photographs.

I would highly recommend Whiish and would certainly use them again! They were punctual, professional, hard working and very responsive.

March 10, 2020
Unprompted review
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Reply from WHISSH - Home & Office Cleaning Services London

Dear Ms Johnson, we're really glad that your move was smooth and the clean was done in time before the next tenant arrived. Our cleaning team loves it when they are able to use their skill and we very much appreciated the opportunity to clean the house. We look forward to the next opportunity to serve you! Best wishes :)

Rated 5 out of 5 stars

Excellent service quality

Team from WHISSH were extremely professional from the mobilisation to execution on site. They were punctual and their service attitude was impeccable. The meticulous crew who worked on my kitchen had it transformed beyond recognition. My wife was in disbelief when she returned home and was very pleased with my arrangement. We had a little one at home and cleanliness is extremely important to us. Because of the quality service received from WHISSH, we were able to spend quality time building lasting memories with our little one. Thank you WHISSH once again for a job well done!

March 4, 2020
Unprompted review
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Reply from WHISSH - Home & Office Cleaning Services London

Dear Jay, we're delighted that your family enjoyed the clean! We do understand the challenge of young ones at home. Thank you very much and we look forward to our next session with you :)

Rated 5 out of 5 stars

Excellent Super clean job by Danny!!

Excellent job by Danny! It was my first time trying the service with these guys but I was mind blown by the amount of attention and detail that went into the work. My cleaning specialist Danny was drenched in sweat at the end of the session and it’s winter! House feels super clean now and will definitely use them again. I have two dogs but no issues with these guys.

March 3, 2020
Unprompted review
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Reply from WHISSH - Home & Office Cleaning Services London

Dear Cindy, we see from Danny's service report that he really enjoyed serving you! He appreciated your kind and generous care for his involvement and wanted to set you up well before upcoming end of tenancy clean. We enjoyed Genji and Sushi's company too :) Thanks very much for your feedback and we look forward to serving you again!

Rated 5 out of 5 stars

Excellent Service - cleaning and property management

Excellent Service. Customer Service was friendly. Crew came on time. Move out cleaning service was detailed. Also, assisted in small works, with a fees.

February 28, 2020
Unprompted review
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Reply from WHISSH - Home & Office Cleaning Services London

Dear William, we were really glad to help with your move. Your good instructions made it easy for us to perform to our standard, and we're happy that the agent readily accepted the deep clean. Best wishes and we look forward to continue serving you in Singapore!

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