Banner for white.market

white.market Reviews 176

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers had a great experience with this company. Customers are really happy with the prices, finding them good and often cheaper than on other platforms. Many people also appreciate the smooth user experience, describing the website as easy to navigate and the overall process of buying and selling as efficient and fast. However, some people were dissatisfied with the website, encountering glitches when trying to purchase items or experiencing slow loading times. A few customers also reported issues with payments, such as delays in funds arriving or difficulties with withdrawals, and some reported significant issues with payment processing or fund disbursement.

What people talk about most

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the website's design, ease of... See more

Price

Clients share positive opinions on price, with many reviewers highlighting good prices and a wide selection... See more

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the good prices... See more

Payment

People report ambiguous experiences with payment. Some customers experienced issues such as delayed deposits,... See more

User experience

Reviewers highlight positive aspects of user experience, with many praising the platform as one of the best... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The site is good overall, nice layout, features and good prices on items, sellers are quite active recently. Not 5 stars as I might have encountered a glitch two times in a row trying to buy an item w... See more

Rated 4 out of 5 stars

Very good website to buy and sell CS2 skins. The only reason I have removed one star is that I feel that the fee to deposit money through credit card could be lower (I know that also depends on Zen,... See more

Rated 5 out of 5 stars

I’ve been using platform for 2 years. As of today made more then 50 transactions. I’m completely satisfied with it and recommend it to other users. I’ve tried to register at Dmarket first, but I wasn... See more

Company replied

Rated 5 out of 5 stars

One of the best skin markets I've used, the entire experience (buying/selling) goes smoothly. Also, extremely good conditions for crypto.


Company details

  1. Online Marketplace
  2. Gaming service Provider
  3. Video Game Store

Written by the company

white.market is your perfect P2P CS2 skins trading marketplace. Purchase skins with 0% fee, no fee for deposit and withdrawal. Our partners: FACEIT and NAVI 🤝


Contact info

4.1

Great

TrustScore 4 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Its honestly a scam

May 6, 2025
Unprompted review
white.market logo

Reply from white.market

Good afternoon. Could you please provide more details? Our market is fully legit and trusted by hundreds of thousands of users. We are also partnered with NAVI and FACEIT. We would like to know why you came up with such an opinion. Thanks!

Rated 1 out of 5 stars

SCAM

This website asks their customer to provide their Steam API, which they can easily gain access to your account and steal your items.

NEVER SHARE YOUR STEAM API KEY WITH ANY WEBSITE

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend

I’d like to share my positive experience using this skin trading platform. I’ve made more than 10 purchases so far, and every single transaction went smoothly. The platform operates quickly and reliably — the interface is user-friendly, and everything is easy to navigate.

I was especially impressed by the speed of balance top-ups: the funds are credited almost instantly. A great bonus was the ability to deposit using cryptocurrency — I used the WhiteBIT exchange and topped up via a WhiteBIT code. The process was completely free of fees, and the money arrived in just seconds, which is a big advantage for me.

Also, the platform’s features work perfectly: filters, search, sorting, and notifications all help to quickly find the right item and make a smart purchase. Overall, I can confidently recommend this platform as a reliable and convenient place to buy skins. The level of service truly impressed me. I hope they add even more features and rewards for regular users in the future.

January 7, 2025
Rated 5 out of 5 stars

Had a smooth experience purchasing…

Had a smooth experience purchasing skins on white.market. Got my skin very quickly, also sold some skins and could withdraw my balance in crypto in a few mins. Thank you. My next purchases will be on white.market 100%

April 2, 2025
Rated 5 out of 5 stars

My favourite place for fast and secure trades

I found it on Facet platform - they have own missions there. Their customer support is great, always ready to assist with any questions. The variety of deposit methods makes it convenient to use. I also love that they frequently host events and collaborations with top-tier partners, keeping things exciting for users. Highly recommended!

April 2, 2025
Rated 5 out of 5 stars

Great marketplace for buying and selling skins!

I recently tried White.Market and was really satisfied. The interface is user-friendly, even for beginners. Prices are great, fees are low, and most importantly—everything works quickly and smoothly.

I sold a couple of skins, and the money arrived fast without any issues. I also liked that there are multiple payment options, including crypto. Customer support responds quickly if you have any questions. Overall, a solid platform—I’ll definitely use it again!

April 1, 2025
Rated 1 out of 5 stars

Nothing feels worse than depositing…

Nothing feels worse than depositing money, and being all excited to get a new knife... and then waiting and waiting for the trade offer, but you never receive any! just set a timer for like 10-15 minutes? Why lock my money up for 12 hours?? If a buyer doesnt receive an offer, why does he have to wait 12 hours before the funds are unlocked? SLOWEST AND MOST ANNOYING WEBSITE EVER

January 8, 2025
Unprompted review
white.market logo

Reply from white.market

We're sorry about your experience. Our market is fully P2P, we don't have any bots. All the sellers have 12 hours to confirm the deal. Most likely in your case seller of the skin wasn't able to confirm the trade offer during 12 hours.

Rated 1 out of 5 stars

Give full access to your account for purchase

To purchase, you need to install an extension that gets access to your account at the API level, this is simply absurd. No single site, take the 10 most popular ones, some are almost 10 years old, and they still exist, are popular and do not require anything like this, you just deposit your balance and buy what you need, but here, you are asked to literally "give the password" and perform various scenarios on behalf of your account, on on remote server, which creates a VERY HIGH risk of being banned by Valve, along the chain as one of the "bots" for the trade. I do not recommend using this site while this useless and wild function exists.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Save Your Money

They have a bug where if you list an item for too low of a price, bots will auto-purchase your item. When you decline the trade there is no option to un-list the item, and the bot will re-purchase without any chance to cancel. This will affect your seller rating. After contacting support I was told,
"Please note that after receiving a request to purchase a skin, it is not possible to cancel the transaction using the white.market platform and is not provided by the functionality".

Essentially, I received zero support and ultimately resolved my issue after about 20 failed attempts (effectively tanking my seller rating).

This site takes fairly high seller fees and has a poor ui, and customer support. They don't even have live support. Save your money and use a more trusted website like CSFloat or Gamerpay. They are cheaper and way better.

November 1, 2024
Unprompted review
white.market logo

Reply from white.market

We're sorry about your experience. Our team resolved this problem and restored your seller rating. Our support team is available 24/7 via support@white.market and our Discord server, please don't hesitate to contact if you need any help.

best regards, white.market

Rated 1 out of 5 stars

Don't even bother using this scam site

Don't even bother using this scam site. They will allow you to spend 50-100$ and then out of nowhere they will block you and freeze your funds. Take a look at this ->

Please send us the following:

1. A document confirming your ‘Source of Funds’. Acceptable documentation is at least one of the following:

- Employment (e.g. salary, wages, etc.) - copies of payrolls/payslips, bank statements* displaying the source of income, employment agreements, or personal tax summaries.
- Loan - credit/loan agreement and bank statement.
- Long-term savings - statement(s) demonstrating deposit / gifted monies, сertificate of deposit (CD) statement, investment account statement.
- Gifts - documentary evidence from the donor, gift deed, donation agreement, gift letter, along with a bank statement showing the deposit of the gift etc.
- Rental income - tenancy agreement or bank statements showing regular rent payments from the tenant.
- Self-employment - tax returns for the most recent tax year, bank statements showing a history of income and expenses.
- Sale of property - sale and/or purchase agreement.
- Sale of shares - resolution of the general meeting, share purchase agreement, contract note.
- Inheritance - a will, grant of probate, or letter from the executor/solicitor confirming inheritance.
- Income from business - copies of latest audited company accounts/financial statements, dividend confirmation/tax voucher, bank statements showing the receipt of dividends, tax summaries;
- Court awards (e.g. compensation) - court order or signed letter from a solicitor.
*Please note that if you decide to provide a bank statement as a ‘Source of Funds’ document, it must be possible to identify for what exactly you have been receiving funds, such as wages or fees for specific services. Without this information, the bank statement will not be accepted as proof of the ‘Source of Funds’.

2. Video verification of your identity at least 10 seconds long. In the video, we need to see your face, and that you:

- hold a white sheet of paper on which today’s date and the name of our platform 'white.market' are written by hand;
- hold the document, confirming your identity, confirming your identity (Passport or National ID (both sides)). The document must be clearly visible;
- tell your full name, today’s date, and that the video is for the request to unblock the funds on the 'white.market' platform;

3. Also, please provide a photo of your document in good quality and the utility bill or bank account extract in which your residential address is stated. The provided document has to be no older than 3 months.

4. Also, please provide us with proof of deposit (s)* from the sending institution or relevant documents confirming this deposit/these deposits.
*Please, pay attention to the fact that proof of deposit(s) has to contain the information regarding the transaction(s) which were occurring during the last 24 hours before the receival of this letter. This/these deposit(s) should be reflected in the aforementioned statement(s).

Want me to sing you happy birthday too in that video ? What a f#%king joke ... Keep my 7.40$ hope you get rich. And to anyone saying that this is normal keep in mind they could have asked for that information at the very beginning and I would have simply ignored their crappy site ... but no ... they wait for you to make a deposit and then they block your account. F#%KING SCAM ! STAY AWAY !

October 1, 2024
Unprompted review
white.market logo

Reply from white.market

We're sorry about your experience. The security of our market is our main priority. As soon as you finish the verifying process, you will be able to use the market fully again. If you need help with this, please contact our support team via support@white.market.

best regards, white.market

Rated 1 out of 5 stars

Seems very suspicious wouldn’t trust…

Seems very suspicious wouldn’t trust them. They want access to all kinds of other apps, they want your api code for steam (unnecessary). They contacted me to say they saw “suspicious activity” on my account and asked for the following information:

We would like to inform you that our security system has detected suspicious activity on your white.market account.

In order to review your situation, please provide the following information:

1) The video verification of good quality and at least 10 seconds long.
In the video, we need to see you: holding a piece of paper with the following handwritten information: today's date and «white.market»; showing the document you used to confirm your identity (ID card, passport or driver's license) so that all the information is legible in the video; saying your full name, today's date and that this video request is for unblocking the account on the white.market platform;

2) Provide the proof of the source of funds credited to your account balance. As «Source of Funds» can be your bank account statement, a document showing your salary, screenshots of buying/selling assets;

3) A video from a banking app showing deposits to our platform (the video needs to show the login to the app, the transaction, and details on it);

4) A photo that will show you and your card from which you made a deposit on white.market.

5) A photo of your document (if possible).

Thank you for your understanding! We are waiting for your reply!

This is entirely too much to ask for a video game website selling cosmetics. I don’t even think I was asked of this when I bought my home. Their practices are intrusive and unwarranted. I would not recommend them.

August 20, 2024
Unprompted review
white.market logo

Reply from white.market

We're sorry about your experience. The security of our market is our main priority. As soon as you finish the verifying process, you will be able to use the market fully again. If you need help with this, please contact our support team via support@white.market.

best regards, white.market

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look